Situational Leadership

Overview
Directive and Supportive Behavior Leadership Variables Situational Leadership II Model

Directive & Supportive Behavior

Directive/Task Behavior
Involves:
Clearly Telling People What to Do How to Do It Where to Do It When to Do It
And Then Closely Supervising Their Performance

Supportive/Relationship Behavior
Involves:
Listening to People Providing Support and Encouraging Their Efforts Facilitating Their Involvement in Problem Solving and Decision Making

Leadership Variables

Leadership Variables

Follower Boss Associates/Peers Organization Job Demands Time

Interim Summary
Directive/Supportive Behavior Leadership Variables

Situational Leadership Model

(High)
S U P P O R T I V E B E H A V I O R

THE FOUR LEADERSHIP STYLES

High Supportive and Low Directive Behavior High Directive and High Supportive Behavior

S3 S2 S4 S1
Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW

(Low)

DIRECTIVE BEHAVIOR
MODERATE

HIGH

D4
DEVELOPED

D3

D2

D1
DEVELOPING

DEVELOPMENT LEVEL OF FOLLOWER(S)

Subordinates Development Level

Competence: Task, Knowledge and Skills Commitment: Motivation and Confidence

Levels of Development

D1 - Enthusiastic Beginner
D2 - Disillusioned Learner D3 - Reluctant Contributor D4 - Peak Performer

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Levels of Development D1
Low Competence, High Commitment

Enthusiastic Beginner

Levels of Development D2 Some Competence, Low Commitment

Disillusioned Learner

Levels of Development D3
Moderate to High Competence, Variable Commitment

Reluctant Contributor

Levels of Development D4
High Competence, High Commitment

Peak Performer

Levels of Development

D1 - Low Competence, High Commitment Enthusiastic Beginner D2 - Some Competence, Low Commitment Disillusioned Learner D3 - Moderate to High Competence, Variable Commitment Reluctant Contributor

D4 - High Competence, High Commitment Peak Performer

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Development Level is Task Specific!

(High)
S U P P O R T I V E B E H A V I O R

THE FOUR LEADERSHIP STYLES

High Supportive and Low Directive Behavior High Directive and High Supportive Behavior

S3 S2 S4 S1
Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW

(Low)

DIRECTIVE BEHAVIOR
MODERATE

HIGH

D4
DEVELOPED

D3

D2

D1
DEVELOPING

DEVELOPMENT LEVEL OF FOLLOWER(S)

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Directing

High Directive, Low Supportive Leader Defines Roles of Followers Problem Solving and Decision Making Initiated by the Leader One-way Communication

19

(High)
S U P P O R T I V E B E H A V I O R

THE FOUR LEADERSHIP STYLES

High Supportive and Low Directive Behavior High Directive and High Supportive Behavior

S3 S2 S4 S1
Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW

(Low)

DIRECTIVE BEHAVIOR
MODERATE

HIGH

D4
DEVELOPED

D3

D2

D1
DEVELOPING

DEVELOPMENT LEVEL OF FOLLOWER(S)

20

Coaching

High Directive, High Supportive Leader Now Attempts to Hear Followers Suggestions, Ideas, and Opinions Two-way Communication Control Over Decision Making Remains With the Leader

21

(High)
S U P P O R T I V E B E H A V I O R

THE FOUR LEADERSHIP STYLES

High Supportive and Low Directive Behavior High Directive and High Supportive Behavior

S3 S2 S4 S1
Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW

(Low)

DIRECTIVE BEHAVIOR
MODERATE

HIGH

D4
DEVELOPED

D3

D2

D1
DEVELOPING

DEVELOPMENT LEVEL OF FOLLOWER(S)

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Supporting

High Supportive, Low Directive Focus of Control Shifts to Follower Leader Actively Listens Follower Has Ability and Knowledge to Do the Task

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(High)
S U P P O R T I V E B E H A V I O R

THE FOUR LEADERSHIP STYLES

High Supportive and Low Directive Behavior High Directive and High Supportive Behavior

S3 S2 S4 S1
Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW

(Low)

DIRECTIVE BEHAVIOR
MODERATE

HIGH

D4
DEVELOPED

D3

D2

D1
DEVELOPING

DEVELOPMENT LEVEL OF FOLLOWER(S)

24

Delegating

Low Supportive, Low Directive Leader Discusses Problems With Followers Seeks Joint Agreement on Problem Definitions Decision Making Is Handled by the Subordinate They Run Their Own Show

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(High)
S U P P O R T I V E B E H A V I O R

THE FOUR LEADERSHIP STYLES

High Supportive and Low Directive Behavior High Directive and High Supportive Behavior

S3 S2 S4 S1
Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW

(Low)

DIRECTIVE BEHAVIOR
MODERATE

HIGH

D4
DEVELOPED

D3

D2

D1
DEVELOPING

DEVELOPMENT LEVEL OF FOLLOWER(S)

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What Happens If We Have a Mismatch of Leadership Style With Development Level?

Increasing Follower Development Level

Tell Them What You Want Them to Do Show Them What You Want Them to Do Let Them Try - There Is Some Risk Observe Performance - Focus on the Positive Manage the Consequences

Five Step to Training Winners

Tell Them What You Want to Do Show Them What You Want to Do Let Them Try There is Some Risk Observe Performance Focus on the Positive Manage the Consequences

The Leaders Goal

Build Your Followers Development Level So You Can Start Using Less Time-consuming Styles (S3 and S4) and Still Get High Quality Results.

SUMMARY

Directive and Supportive Behavior Leadership Variables Situational Leadership II Model

Situational Leadership is not something you do TO people but something you do WITH people.