Knowledge Mapping

Welcome
Welcome to Your KeKma-Training-Online Course
Introduction to
Knowledge Mapping
Sample of the Course Material
This is a short preview consisting of a few slides from the complete PowerPoint course
Created By
Dr Ann Hylton
Training Director
Senior Knowledge Management Consultant & Knowledge Auditor
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Introduction to Knowledge Mapping exec@kekmatraining.com

2002 - 2003 KeKma Training Ltd ALL RIGHTS RESERVED
www.KeKmaTraining.com
About this KM Course
About This Knowledge Inventory Course

You will gain an overview of the principles and methodologies of mapping knowledge You will gain an appreciation of the importance of knowledge mapping to the knowledge audit and KM An appreciation of the role the knowledge map plays in corporate knowledge visibility There are a number of exercises to help you test your understanding of the course You do the course at your own pace within the specified period of (see your login information) You will be able to gain certification based on exams
For any other queries please email us exec@kekmatraining.com
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The Exercises
The Exercises That You Will Need to Do

1. 2. 3. 4. 5. 6. There are a number of exercises for you to do These will help you to digest the course and assess your learning and understanding You should take your time to do the exercises at each stage Do NOT go to the next slide until you have completed the exercises that preceded that slide You should work through these exercises on your own (without the help of others) If you want your exercises to be marked, please submit them to us as a word file at the end of the course (please note there is a charge of 15 per module for this service) Remember that you will be able to gain certification based on exams
7.
For any other queries please email us exec@kekmatraining.com
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Section 1
What is a Knowledge Map & Knowledge Mapping
What is Knowledge Mapping
Knowledge mapping is a process of surveying, assessing and linking the information, knowledge,
competencies and proficiencies held by

individuals and groups within an organization
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Section 1
What Knowledge Maps Show
1. 2. 3. 4. 5.
Available knowledge resources Knowledge clusters and communities Who uses what knowledge resources The paths of knowledge exchange The knowledge lifecycle
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Section 1
What Do We Map Explicit & Tacit Knowledge
Map Explicit Knowledge (Knowledge Documents Structural Capital)

Subject Matter Purpose
Location Format - Ownership Users - Access rights
Map Tacit Knowledge (Knowledge Experts Human Capital)

Expertise - Skills - Experience
Location Accessibility Contact Details - Networks Relationships
Map Key Business Process Knowledge

Tacit Business Process Knowledge
The people with the knowledge
Explicit Business Process Knowledge

The codified Business Process Knowledge
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Section 3 -
Types of Knowledge Maps & Knowledge Mapping Tools
Examples of Types of Knowledge Maps
Topic Maps to model and represent knowledge and link it with the information resources Resource maps to connect knowledge needs to knowledge sources Concept or Mind Maps to logically organise and represent knowledge Mission maps - to facilitate common understanding Knowledge Network Maps - to discover/chart knowledge gaps sinks Competency Map - to determine knowledge expertise / skills File Structure Maps - to locate the explicit knowledge Organisational Charts - to determine knowledge based on job position
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Section 3 -
Types of Knowledge Maps & Knowledge Mapping Tools
Knowledge Mapping Tools
Axon Idea Processor

Axon Idea Processor
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Section 4
Creating the Knowledge Map
How Are Knowledge Maps created
Knowledge maps are created by transferring certain aspects of peoples knowledge (tacit knowledge)
and knowledge in systems

(explicit or codified knowledge)
into graphical formats that are easy to understand and interpret by end users
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Section 4
Beginning K-Mapping Basics Questions

1. 2. 3. 4. 5. 6. 7. 8. Why do we want a knowledge map What knowledge do we need/want to map How will the map grow/expand Who will be the key users and beneficiaries Where will we house it and who are the custodians What is the level of in house expertise in mapping How much can we afford to spend on consultants How much can we afford to spend on tools
Note:
Plan for an early Quick Win But not Quick Fix
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10
Section 4

A. Building Block Approach
General to specific or specific to general Start with core / critical knowledge areas Map knowledge experts in the critical areas Follow logical path based on relationships And so on
B. Organizational Chart Overlay C. By geographic location D. By Team or Business Process
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11
Section 4
Exercise (9)
What do you consider to be the most important stage of building a corporate knowledge map
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12
CONGRATULATIONS! You Have Finished Your Course
Now That You Have Completed the Course

1. Now that you have completed the course you will need to go back and do the all exercises again, without referring to your original responses. Compare the two responses and refine your final version Email the final version of your exercise responses to our course director at course-exercises@kekmatraining.com
(please note there is a charge of 15 per module for this service)
2.
3.
Please also include the postal address to which your Certificate of Completion should be sent Note: Your certificate is only awarded if you submit your course work
4.
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13
Copyright
Copyright Statements (2003)
KeKma Training
The presentation slides, pages, and the information contained in them are copyright KEKMA TRAINING Ltd, (KEKMA TRAINING) except where noted otherwise. This material may not be copied and distributed, in part or full, for any purposes, without the written permission of Director & Chief Executive Officer of KEKMA TRAINING Limited, Dr Antoinette Hylton (A.K.A. Dr Ann Hylton). This most recent copyright statement is in effect and supersedes any previous versions of the KEKMA TRAINING copyright statement.
KeKma Audit
The KeKma-Audit is a comprehensive knowledge audit methodology and tool, which also includes the following tools and/or methodologies: KeKma-Q-Survey, KeKma-Interviews, KeKma-Inventory, KeKma-Mapping. All methodologies were designed and developed by Dr Antoinette Hylton (A.K.A. Dr Ann Hylton) Director and Chief Executive Officer of KEKMA Limited. Dr Hylton retains the exclusive rights to the methodologies and tools. These knowledge based methodologies and tools should not be used in any form without the written permission of Dr Antoinette Hylton.
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Knowledge Mapping

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Welcome

Welcome to Your KeKma-Training-Online Course

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Introduction to Knowledge Mapping exec@kekmatraining.com

About this KM Course

About This Knowledge Inventory Course

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Click to Close Show

Introduction to Knowledge Mapping exec@kekmatraining.com

The Exercises That You Will Need to Do

For any other queries please email us exec@kekmatraining.com

To Exit:: Press Alt+F4

Click to Close Show

Introduction to Knowledge Mapping exec@kekmatraining.com

What is a Knowledge Map & Knowledge Mapping

What is Knowledge Mapping

competencies and proficiencies held by

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Introduction to Knowledge Mapping exec@kekmatraining.com

What is a Knowledge Map & Knowledge Mapping

What Knowledge Maps Show

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Introduction to Knowledge Mapping exec@kekmatraining.com

What is a Knowledge Map & Knowledge Mapping

What Do We Map Explicit & Tacit Knowledge

Map Explicit Knowledge (Knowledge Documents Structural Capital)

Map Tacit Knowledge (Knowledge Experts Human Capital)

Map Key Business Process Knowledge

Explicit Business Process Knowledge

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Introduction to Knowledge Mapping exec@kekmatraining.com

Types of Knowledge Maps & Knowledge Mapping Tools

Examples of Types of Knowledge Maps

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Introduction to Knowledge Mapping exec@kekmatraining.com

Types of Knowledge Maps & Knowledge Mapping Tools