Professional Documents
Culture Documents
It is an American multinational information technology,consulting and business process outsourcing company, established in 1994.
It is headquatered in Teaneck,New jersey It is ranked among the fortune 500 companies In 2012 earning announcements, the CEO Frank D Souza categorized the companies services offering in three group:1. Horizon 1- Application development and maintainance 2. Horizon 2- BPO,IT Infrastucture services and business consulting 3. Horizon 3- SMAC(Social,mobile,analytics and cloud)
TECHNOLOGICAL :
After liberalization all businesses started understanding importance of technology . IT companies started providing customized business related software.
ENVIRONMENTAL : conservation and protection is an issue which has gained prominence because of deteriorating environmental balance. Companies are focusing on reducing the carbon foot prints,energy utilization and conservation of resource. LEGAL : Indian has strengthened laws to provide a sound legal environment. IT ACT 2000 INDIAN COPYRIGHT ACT.
LOW
RIVALRYHIGH
THREAT OF NEW ENTRANTS-
HIGH
BUYERS POWER-
HIGH
HIGH
STARS
HIGH BPO,IT INFRASTRUCTURE SERVICES AND BUSINESS CONSULTING
QUESTION MARK?
SMAC (Social , Mobile, analytic and Cloud)
LOW
MARKET GROWTH
High
MARKET SHARE
LOW
MARKET PENENTRATION
CONSULTANCY SERVICES AND APPLICATION SERVICES IN AUTOMOBILE SECTOR, SOFTWARE PRODUCTS, KPO.
MARKET DEVELOPMENT NEW MARKET EXISTING PRODUCT NEW MARKET NEW PRODUCT
ASIA PACIFIC, JAPAN, AUSTRALIA, MIDDLE EAST . BPO, KPO, CONSULTANCY SERVICES, SOFTWARE LATIN AMERICA, MIDDLE EAST, PHILLIPNEES, EAST EUROPE BPO OFFERINGS, CLOUD SERVICES
DIVERSIFICATION
BENEFITS
INOVATIVE IN TECHNOLOGY CLIENT ORIENTED CUSTOMIZATION BETTER AFTER SALE SERVICES
COST
TIME ON DELIVERY
FURTHER ORDERS DEPENDENT ON QUALITY OF SERVICE TIME SAVING
THANK YOU