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KHAJA.

COM
Group Members Alistina Shrestha Bimesh Maan Pati Neetika Verma Prashant Bajracharya Susmriti Shrestha

Introduction

Khaja= Lunch trade formed by a unique and incredible network of people delivers homemade lunches in the office itself in Kathmandu valley within a period of approximately 1 hour Rural workers will be used for delivery of tiffins Nepalese women will be used for cooking

Introduction cntd..

Khaja.com opened to fulfill the needs of office goers Free online registration in www.khaja.com Selections to be done through available menus Objectives: to deliver hygienic and quality food, save time, obtain customer feedback, and use it to advertise various suppliers products

Chapter 2- Research

Qualitytiffin.com: Website that provides similar service of delivering foods in Mumbai Yummiesolutions.com: delivers premium lunch boxes to the office goers and the students Mumbaidabbawala.com: One of the popular tiffin service in Mumbai

Chapter 3- SWOT Analysis

Strengths: no online tiffin delivery for office goers Demand for nice food in nepali style Saves time and maintains health through quality food Delivery of food in the desk First mover advantage

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Weaknesses: new concept, no existing competitor to learn from High cost of delivery Unfavourable market due to fisrt time business Opportunities: Office goers population increasing day by day Time constraints-demand for food in the desk

Chapter 3 cntd

Demand for healthy and nutritious food for health conscious people Threats: Online business- idea can be copied overnight Opening of various restaurants nearby offices

Chapter 4- Business Methodology


Customers end: Free online registration Food to be ordered through available menus; selected food transferred to the cook Monthly charge: Rs.3000-Vegfood, Rs.4000: Nonveg- food Suppliers end: Suppliers- Tarkari Bazaar of Kalimati Secondary suppliers: Baneshwor Tarkari Bazaar, IKalu Meat Shop,Sankata Groceries

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Operation Procedure: After online registration password sent to the customers email account Orders and online payment can then be made Orders placed taken by the operator and transmitted to the cook Food delivered on time in the mentioned location

Chapter 5: Business Model & Standards


Business to Consumer Framework Food delivered directly to the office goers and students Customer identifies food, registers them with khaja.com, places the order, makes payment, receives daily lunchboxes, customer feedback about the food Rules & regulations: quality, hygiene & fresh foods, delivery of food according to lunch timings

Chapter 5 cntd

Orders cannot be denied at the delivery time Orders taken only after confirmation and online payment through debit cards: SCT and Visa debit card only Payment for one month is non refundable Privacy Policy: respect for customers privacy and personal information, additional information not solicited from the customers, protects the customer right to confidentiality

Chapter 6- Expected costs and revenues

Establishment of five kitchens in five major locations of Kathmandu Office layout and equipments include: kitchen equipments, computers, internet, tables, chairs, bicycles, tiffins etc. Expected costs and revenues given in details in cost benefit analysis

Chapter 7- Hardware and software requirements

Server specification: Windows Server 2003 64 bit R2 Dual Quad Core Xeon 2.26 Ghz (16 cores),12 GB RAM,100TB Bandwidth,1000 MBPS uplink Client specification: Intel core 2 duo CPU @ 2.00GHz,RAM: 2GB,Hard disk: 250 GB System: 64 bit operating System Network Card

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Software Requirements:General Software Items To supply, install, test, configure, demonstrate the general software items having following categories: Operating System : windows 7 operating system,Database :Sql server,Application tools / Application servers,Design tools,Web servers, Antivirus Software,Other utility software etc.

Supply Chain Management

Inbound Logistics: Focal point:to manage the inventory to meet the demand Forecasting easily done through quantification of online registered prepaid customers Use of Just in time inventory system Wholesalers and suppliers to be informed a day before- inventory supplied at 10pm

SCM cntd:

Internal Processing: Order fulfillment from 1pm to 3pm Kamaladi- centre order receiving centre; order processed according to delivery location Internal orders decentralized in Baneshwor, Chabhil, Patan, New road and Kamaladi

SCM cntd

Outbound Logistics: Delivery done through bicycles Delivery through delivery boys Rs. 50 payment per delivery Delivery done according to branches For eg: New Road: Thahiti, NayaBazaar, Teku, Tripureshwor, Kalimati, Kalanki

Cost Benefit Analysis

Total estimated costs: Rs.1337456.84 Total estimated revenue: Rs. 1612500 Total estimated profit: Rs. 1612500 -Rs.1337456.84 = Rs. 275043.16

Conclusion

Very profitable business Profit of around Rs. 275000 in the first year itself After 6 months costs will reduce and profits will be more high After few years expansion outside Kathmandu valley Khaja.com- an effective solution for office goers and students

THANK - YOU

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