Eastern Colorado Health Care System

OEF/OIF Program
Jeriann Ascione, RN, MSN
Program Manager

Bradley McClure, LCSW

Case Manager
 OIF/O EF Pr ogram Fl ow Sheet Des cr ipt ion
• The OIF/OEF Program is a transitional program to help
these combat veterans enter the VA system and get the
services they need.
• The Program manager is the single point of contact for
veterans entering the program.
• The Case manager helps those veterans get to the services
they need. “Severely Injured” veterans (30% or more SC, SCI,
Burns, Amputee, or TBI with only a single injury or illness) will be followed
at least quarterly by the case manager for two years. Other
veterans will be connected to the services they need, may
be contacted a few times, but then closed.
• The Ft. Carson Liaison works with the staff on Ft. Carson to
identify and arrange the transition of veterans who have
injuries and/ illnesses that will need follow up after
discharge.
• The Patient Transition Advocate assists the Liaison in
transitioning those veterans to the VA Health Care System.
 OIF/OEF Program Process for VISN 19
Ft. Carson Liaison Program Manager Other type of
Vacant referral i.e. self,
Jeriann Ascione, RN, MSN command, family,
Comp and Pen, VTA,
PEB, ect.

Patient Transition Advocate

Vacant

Social Work Case Manager TBI Case Manager Polytrauma Case

Bradley McClure, LCSW Manager
Joni Pfeffer, LCWS
Joni Pfeffer, LCSW

Specialty Care
MH Clinics Primary Care i.e. Pain Clinic, Ortho,
Prothstetics, ect
and CBOCS
 OEF/OIF Veteran Program
• Over 3000 OEF/OIF Veterans enrolled for VA Health Care
• Veteran Tracking Application and Physical Examination
Board monitoring has identified (and we have contacted)
over 540 severely injured and medically boarded veterans
• Wait list are monitored to remedy any outliers; Currently
there are no OEF/OIF Veterans on the wait list.
• OEF/OIF Veterans accounted for 20,000 encounters from
10/06 - 5/07.
• Weekly Hotline Call to review soldiers of concern
• Army Wounded Warrior Coordinator and a Social Security
Disability representative participate in call
 OEF/OIF Veteran Program
• A Steering Committee meets weekly to monitor the
progress of meeting the OEF/OIF Action Plan
• Developed and implemented a MS Access Database to
more accurately capture and track OEF/OIF veterans.
• Plan outreach and welcome activities
• Participated in over 20 outreach events; Post Deployment
Health Reassessment (PDHRA) sessions, Soldier
Readiness Processing (SRP’s) and Family retreats.
• These events reached over 600 military personnel, 200
family members, 775 professionals and 250 other
interested persons
 Welcome Home Events
• Efforts are made to identify units that are
redeploying and attend their welcome home
events.
• There is continues contact between the
Colorado National Guard and Army Reserve
units and staff of the OIF/OEF Program in
the Eastern Colorado Health Care System.
 Future Plans
• Implementation of registration clinic at
the Compensation & Pension Clinic -
target October, 07

• OEF/OIF Clinic to be offered weekly

that will include after hour appointments
- target September, 07
 What can you do to Help the
OEF/OIF
• Connect OEF/OIF with the needed resources
i.e. employment, vocational rehabilitation etc
• Know the names of the OEF/OIF staff and
the numbers they can be reached.
• Thank these returning combat veterans for
their service
• Resolve OEF/OIF veteran issues at the point
of concern
 Conclusion
Thank you for your
continued dedication to
our nations veterans!