OPTIMAL ETHICS SYSTEM MODEL

OPTIMAL ETHICS SYSTEM MODEL

Hiring
Orientation

Training

Operations

Evaluation

Respect Employee diversity Code of Ethics and Conduct Job Applicant Ethics Ethics Training Ethics reporting system Leadership, work goals, appraisals Empowering ethical employees

Best practices assessment

Ethical DM Framework

Environment management
Community outreach

OPTIMAL ETHICS SYSTEM MODEL

The model will reduce unethical and illegal behavior Need total quality management

Total Quality Management of Ethics

Provides a systematic approach for determining the root cause of unethical behavior. 1. Focus on particular unethical activity the employee did. 2. Determine the systematic source that allowed the problem occur. Did the problem originate in:
Hiring process problem Code of ethics or conduct problem Ethical DM framework Ethics training problem Ethics reporting system problem Manager role model problem Unrealistic work goal problem Performance evaluation problem External stakeholder oversight problem

Total Quality Management of Ethics

Seek input from affected constituents on how to strategically address the issue. 4. Develop an action plan that includes:
3.

5.

Clearly stated problem Initial solution to the problem Major obstacles against implementing the solution Recommendations for overcoming the obstacles Developing metrics to measure success

Make managers accountable for the results

Five-Step Ethics Job Screen Process

Step-1: Legal Ground Rules: Gather and use

information in a way that doesnt discriminate against job candidates based on their race, color, religion, gender, age, origin or disability.

Step-2:Behavioural Information: Review

behavioral information from

Resumes: Previous experience and education as well as awards. Contain lies and exaggerations Reference checks: Should include supervisors as well as subordinates Background Checks: Confirm experience and education accomplishments, credit checks, criminal records, motor vehicle reports, security checks and internet searches.

Five-Step Ethics Job Screen Process

Integrity Test:
Direct Admission Opinion regarding questionable behavior Personality traits related to dishonesty Reaction to a hypothetical situation featuring dishonest behavior

Step-3: Personality Traits: obtain measures for personality traits such as

Conscientiousness: responsible, dependable, hardworking Organizational Citizenship Behavior: altruism, civic virtue, conscientiousness, courtesy, sportsmanship Social Dominance and Bullying: sincere, open-minded, respectful people. Bulling can be due to having info held that affected job performance and exposing to unmanageable workload.

Five-Step Ethics Job Screen Process

Step-4:Interview Questions: ask about

reactions to previous and future ethical dilemmas. Have you ever observed stealing Have you ever observed someone sexually harassing Have you ever observed any one violating industry laws Have you ever been asked to do something unethical Have you ever observed anything that bothered your conscience

Five-Step Ethics Job Screen Process

Step-5: Other Tests

Alcohol Drug Polygraph