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Indias fundamental advantagesabundant talent and costare sustainable over the long term. Young demographic profile and over 3.5 million graduates and postgraduates that are added annually to the talent base. No other country offers a similar mix and scale of human resources. India has transformed from a rural and agriculturebased economy to a knowledge based economy.
IT-BPO SECTOR
The IT-BPO sector has become one of the most significant growth catalysts for the Indian economy. The sector is estimated to aggregate revenues of USD 88.1 billion in FY2011, with the IT software and services sector (excluding hardware) accounting for USD 76.1 billion of revenues. - NASSCOM Indian IT-BPO revenues may touch US$ 225 billion by 2020. - NASSCOM
The BPO sector continues to be the fastest growing segment of the industry and is expected to have reached US$ 14.1 billion in 2010-11, growing at 14 per cent Indias domestic market for BPO is projected to grow over 23 per cent to touch US$ 1.4 billion in 2011. Gartner Indias domestic BPO market would reach US$ 1.69 billion in 2012 and increase to US$ 2.47 billion by 2014. Gartner
ITeS, which started with basic data entry tasks over a decade ago, is witnessing an expansion in its scope of services. Services such as knowledge process outsourcing (KPO), legal process outsourcing (LPO), games process outsourcing (GPO) and design outsourcing are gaining prominence.
IT/ITES-BPO - Verticals
Banking, financial services and insurance (BFSI) (41 per cent), Hi-Tech/ Telecom (20 per cent) Manufacturing (17 per cent) Retail (8 per cent) Smaller contributions coming from media, publishing and entertainment, construction and utilities, healthcare and airlines and transportation.
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Mobile Applications 3G Services BPO KPO IT Software Services Social Networking Search Engines IT Security
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UID Project Cloud Computing Banking Applications ERP CRM SCM Apple Products (iPod,iPad etc.) Open Source Software Firewalls
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40
Market Share 30
20
10 0 Apple Samsung Nokia
Q2 '11
Q2 '10 Others Nokia 38.1 15.2 Others 43.4 48.9
Q2 '10 Q2 '11
Samsung 5 17.5
Social Networking
Source : ComScore
Search Engines
Source : StatCounter
IT Security
What started with disparate hackers seeking notoriety evolved rapidly into specialized, organized businesses that steal sensitive information for profit.
Yearly losses run into billions of dollars.
Types of Attacks Experienced During the Past 12 Months Percentage of Companies Reporting an Attack
Brand name of the Unique Identification number (UID) Aadhaar. Aadhaar is a 12-digit unique number which the Unique Identification Authority of India (UIDAI) will issue for all residents. The number will be stored in a centralised database and linked to the basic demographics and biometric information photograph, ten fingerprints and iris of each individual. They can use Aadhar to identify themselves anywhere in India, and to access a host of benefits and services.
UID - Authentication
The process through which the Aadhaar number of a resident , along with other attributes (including biometrics) are submitted to the Central Identities Data Repository for its verification and such Repository verifies the correctness thereof on the basis of information or data or documents available with it.
The response from the CIDR to a authentication query will only be a positive or a negative response, the UIDAI shall not give out the demographic or biometric information of a resident in response to an authentication query.
Cloud Computing
Cloud computing, broadly defined, is the ability for organizations to share critical computing infrastructure (e.g. servers, storage, etc.) and related services over the internet.
Global revenues from cloud services will grow from $29 billion to over $70 billion - IDC
Enterprise Applications
The techniques and concepts for integrated management of businesses as a whole from the viewpoint of the effective use of management resources to improve the efficiency of enterprise management. CRM is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. Supply chain management (SCM) is the process of planning, implementing, and controlling the operations of the supply chain as efficiently as possible.
Open Source
A radically nontraditional approach to building and distributing intellectual property. Rather than protecting, constraining, and charging a fee for the right to distribute ideas.
Open source mandates that the knowledge in question must be openly available and widely distributed to the general public, more or less free of charge.
Computer software that is available in source code form; the source code and certain other rights normally reserved for copyright holders are provided under a software license that permits users to study, change, improve and at times also to distribute the software. Eg: Linux, Apache
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