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1. NADIA NILA SARI (M987Z250) 2. Nguyen Pham Nhut Thien ( M987Z240) 3. Li merlina ( M987Z246)
Background
Total annual Allied sales of $900M Annual TFC sales of $60M Forms manufacturing
Business forms Specialty paper
Background
Current pricing model
Clients charged flat fee on product cost, plus 32.2% Covers warehousing, distribution, cost of capital for inventory, and freight expense
Sales margin
Sales force charges average of 20% of product and services Individual accounts can vary from standard formula
Background
The Value Chain Concept TFC
The Industry Chain
Trees Pulp Paper Forms Mfg. Forms Sales Customer Customer Purchasing Receiving Manager
TFC
Forms User
Requisitioning
Freight
Q1. Using the information in the text and in Exhibit 2, calculate ABC based service costs for the TFC business.
Tim and John broke down distribution into 6 primary value added activities storage, requisition handling, basic warehouse stock selection, pick-pack activity, data entry and desktop delivery. They assigned costs to these below activities as follow for a sample of five of the distribution centers : Storage $ 1,550 Requisition Handling $ 1,801 Basic Warehouse Stock $ 761 Pick-Pack Activity $ 734 Data Entry $ 612 Desk top delivery $ 250 Total $ 5,708
Tim then estimated the following for 1992 based upon historical information and current trend for the sample of five warehouses : On average, these 5 distribution centers scattered across the country, will have combined inventories of approximately 350,000 cartons ( most cartons were of fairly standard size ) They will process about 310,000 requisitions for 1992 Each requisition will average 2.5 lines About 90% of the lines will require pick-pack activity ( as opposed to shipping an entire carton) Cost of capital in 1992 was probably about 13%
Requisition Handling Charge = $ 1.801.000 = $ 5.81 / requisition Basic warehouse = $ 761.000 = $ 0.91 / line stock selection 310.000 * 2.5
= $ 1.05
Charge for Desk Top Delivery = $ 250.000 = $ 29.41 8500 - Freight out is charged based on actual rates - Cost of inventory financing is 13% of average inventory balance - Inactive inventory will be charged 1.5% / month after 9 month
Q2. Using your new costing system, calculate distribution services costs for customer A & customer B
Cost Driver
Number of Cartons Number of Requisitions Number of Requisition Lines
Customer Customer B A
350 364 910 910 910 0 700 790 2500 2500 2500 26
Number of Pick and Req. Lines Number of Requisition Lines Number of Desktop Deliveries
Current
Requisition Handling
Basic Warehouse Stock Delivery Pick Pack Data Entry Desk Top Delivery Subtotal ABC $10,250
$2,114.84
$891.80 $955.50 $718.90 $0.00 $6,231.54
$4,589.90
$790.00 $2,625.00 $1,975.00 $764.66 $13,845.56
Freight
Cost of Capital Total
$3,500
$2,350 $16,100
$2,250
$1,950 $10,432
$7,500
$6,500 $27,846
Current
$79,320 $50,000
Customer A
$79,320 $50,000
Customer B
$79,320 $50,000
---$10,432
$18,888 23.4%
---$27,846
$1,474 1.9%
Q3.What inference do you draw about the profitability of these two customers?
Company A costs Allied less money to service, they are also a much smaller source of potential growth for the company. Company B on the other hand utilizes far more services and has the potential to earn Allied much greater revenue. With the information we have from the new ABC costing scheme we now know that Allied should be charging far more for the services rendered to company B, and less for the services used by company A. Current information shows that company B utilizes $11.746 more in service costs than we were previously charging them, while company A is utilizing ($5.668) less.
Q4 : should TFC implement the SBP (Service Based Pricing) pricing system?
>>>Yes TFC should implement SBP pricing system because its not fair amount for the customer who does not put too many thing in their inventory and constantly request small shipment with the customer who stock a lot of inventory and no constant shipments get charge the same service fees.