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Presentation Skills

for Marketing Managers

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Contents

1. Developing Great CONTENT

2. Preparing Great DESIGN

3. Conducting Great DELIVERY

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Three Elements of Great Presentation

Content

Great
Design
Presentation !

Delivery

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Developing Great CONTENT

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Steps in Preparing Content

Analyzing Gathering Converting


Your Audience Relevant Data & Your Data into
Information an Outline

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Analyzing Your Audience

• Needs

• Knowledge level

• Attitude – how do they feel about the topic?

• Demographic Information – this may include the


age, gender, culture, and language of the audience
members

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Gathering Relevant Data & Information

• Before you start your research to gather relevant


information, there are three questions should be
considered :

• What do I want my audience to gain?

• What might they already know about my topic?

• What is the objective of the presentation?

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Converting Your Information into an Outline

• There are three steps to creating an outline :

1. Determine the outline style

2. Group your raw data

3. Arrange into outline format

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Outline Style

Chronological Shows events in order as they occurred

Narrative Takes the audience on a journey through a


flowing presentation

Problem/ States the problem, the why’s, your


Solution solution, and a summary

Cause/ Effect States the cause and explains the effect(s)

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Outline Style

Topical Divides the general topic into several


subtopics

Journalistic Uses some or all of the what, who, where,


Questions when, why, and how questions

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Outline Format

Introduction

Outline Body

Format

Conclusion

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Outline Format

• Introductions

• Should include an agenda and clarify the goals and


objectives of your presentation.

• Can include an overview of a situation, a statement


of the current situation of the organization, or a recap
of history.

• Can use the strategies that help an introduction get


attention: a quote, a question, humor, a creative
image, an anecdote, or a sharing of emotions.
emotions

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Outline Format

• Body
• Chronological
• Narrative
• Problem/Solution
• Cause/Effect
• Topical
• Journalistic Question

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Outline Format

• Conclusion

• Summarize the main points of your presentation

• Provide closure, and leave an impression

• Can consist of recommendations, future directions,


next steps to take, and so forth

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Building Great DESIGN

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Presentation Design

Key Rules when Creating Bulleted Text:

• Use one concept per slide

• Use key words and phrases

• Make your bullet points consistent in structure

• Capitalize properly – capitalize the first letter of


the first word only

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Three Keys of Great Design

1. Layout
Great Slide
2. Consistency Presentation
3. Color Design

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Layout

1. Layout

• Consider your layout to be like the skeleton of your


presentation….Just as our skeleton support our
bodies, your layout should support your message and
provide structure.

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Consistency

2. Consistency
• You must be consistent in the following design elements:

• Your placement of text and images

• Your fonts style and sizes

• Your background

• The sytle and treatment of your imagery

• Your charts

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Color

3. Color
• Use high contrast to increase legibility (e.g., black text
on clear and yellow on dark blue)

• Colors should not clash – they should have a high


degree of harmony

• Avoid clutter by using no more than four colors

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Consistent Fonts

• The two main classifications of fonts are serif and sans serif
fonts

• Serif fonts have small flourishes extending from the main


strokes of each letter (examples : Times New Roman, Book
Antiqua, Bookman Olds Style, Garamond). Sans serif
don’t; they are straight and clean (examples : Arial,
Verdana, Helvetica)

• Sans serif fonts are best suited for electronic


presentations

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Tips for Planning Great Slides

• Use slides sparingly. Avoid the overuse of slides or


unnecessary slides.

• Make slide pictorial. Graphs, flowcharts, etc., all give the


viewer an insight that would otherwise require many words.

• Make text and numbers legible. Minimum font size for most
room set-ups is 20 pt.

• Make pictures and diagrams easy to see.

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Design Guidelines

Avoid this

This is better

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Effective Charts and Graphs

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Avoid slide like this one……

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Conducting Great DELIVERY

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Delivering Your Presentation

Voice

Language Usage
Great
Movement Delivery

Body Language

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Managing Your Voice

• Try to sound natural, so your rhythm and tone is


appropriate to the message you are delivering

• Develop three important qualities:

• Volume

• Intonation

• Pacing

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Managing Your Voice

Volume Speak loudly enough to reach all the


members audience without overpowering
those closest to you.

Intonation Avoid to speak in monotone. Put more


feeling into your voice and make it livelier by
changes in your intonation.

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Managing Your Voice

For most of us, this is natural – except when


Pacing
we are nervous or excited. Practice, and you
can figure out what sounds natural and
appropriate for the points you are making.

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Language Usage

• When you speak, convey confidence and show interest in


what you’re presenting. Speak with feeling.
feeling

• Use short sentences and short, simple words.


words

• Speak slowly and clearly enough that everyone in your


audience can understand every word.

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Movement

• If possible, “work the room and work the audience”


audience

• Move appropriately and with purpose – don’t move


simply because you’re nervous

• Your movements should be natural and support your


words and the rest of your presentation

• Don’t move constantly. Pause for effect. Stand still to


make an important point

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Body Language

• Stand straight,
straight but not stiff. You should radiate energy

• Be relaxed,
relaxed be casual, but don’t be lazy

• Use your hands, arms and gestures. Just let your body
react to how you feel

• Make good eye contact – the rule of thumb for eye


contact is three to five seconds per person

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Body Language

• Do not keep hands in your pockets

• Do not keep hands “handcuffed” behind your back

• Do not keep your arms crossed

• Do not put hands in “fig leaf” position

• Do not wring your hands nervously

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In advance of your presentation

• Practice – a lot.lot Don’t just think your presentation through :


act it out, in front of friends, or family. Time each section of
your presentation and develop a schedule.

• Memorize the first two minutes of your presentation, so


you breeze on through the time when the butterflies are
most active.

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In the hours before presentation

• Think positive thought : visualize yourself feeling at ease


with the audience

• Use affirmation (e.g., “I can do this. I am prepared. It will


go well”)

• Make sure all the equipment is working properly

• Remember that the people in your audience are human too,


just like you. They want you to succeed !

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When you enter the room:

• Focus on making your movements fluid and confident,


confident
neither too slow nor too fast

• Find a few friendly faces in the audience, for reassurance

• Smile. Show that you want to be there

• Be yourself

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How to Handle Tough Situations

Problem :

• Know-it-all – A participant who feels like more of an expert than


you.

Solution :

• Don’t fight it. Involve know-it-alls in your presentation.

• They may have some great information to contribute. Allowing


them to participate and share their thoughts will not only show
how confident you are, but also help them get more out of your
presentation.

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How to Handle Tough Situations

Problem :

• Unprepared participants – Those who haven’t prepared for the


presentation as you requested.

Solution :

• Be flexible. Take something out of your agenda to allow the group


time to get up to speed.

• Keep in mind your overall objective of the presentations.

• Don’t force your agenda; modify it to meet your objective.

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How to Handle Tough Situations

Problem :

• After-lunch nap time – One of the toughest times to keep people


engaged.

Solution :

• If you have anything to do with planning the lunch selections, go


light – and no heavy desserts.

• If you really need to get everyone going again, get out those
icebreakers.

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How to Handle Tough Situations

Problem :

• Non-stop talker – A participant who carries on conversations


during the presentation.

Solution :

• Take a few moments to share what you talked about. This usually
makes the talker feel more involved and want to stay engaged
and participate with you instead of others.

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Planning for the Questions

• Anticipate the questions that might come up

• Listen carefully to the questioner

• Repeat or rephrase the question

• Answer clearly and concisely

• Go to the next question

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Dealing with Disasters

• You find out that the time allotted has been reduced. At the
very worse, you can make your points, support the with the
essentials, ask and answer the most likely questions on your list.

• The slide equipment fails.


fails You know then saying, “The show
must go on”. Apologize to the audience and then add something
like “Now return with me to a distant past, before Powerpoint,
when all we had for presentations was our notes and perhaps a
blackboard or flipcharts.” Then, make the most of your primitive
tools.

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Dealing with Disasters

• You tell a joke that falls flat. Ouch! Just shrug your shoulders
and apologize: “I am sorry. I got that joke at a Henry Youngman
clearance sale.” (You can choose your own comedian).

• You get nervous and flustered and lose track of where you
are.
are Figure out where you are from your slides and notes. If you
can’t, just be honest : “My brain has derailed. Who can back me
up so I can the on the track again?”

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References/Recommended Further Readings:

1. Jennifer Rotondo and Mike Rotondo, Presentation Skills for


Managers, McGraw Hill. You can obtain this excellent book at this link:
http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8

2. David A. Whetten and Kim S. Cameron, Developing


Management Skills, Harpers Collins Publisher. You can obtain this book at
this link:
http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&

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