CONTROLING

PROF. MANOJ MISHRA, CNLU, PATNA.

QUESTIONS
What do you mean by controlling? Identify the importance in business organization. What do you mean by strategic and operational control? How do they differ? What are the areas of an organization where control is required? How does panning and control form a system? Explain.

Task A will be delayed by 2 days because some equipment has arrived late. If the project manager still wants to finish the project within the original time frame, he will need to shorten the time for one or more of the tasks. What steps can he take to reduce the number of days allocated to a task?

The answer has NOTHING to do with the chart! Just say how jobs can be finished more quickly, e.g. bringing in extra workers from slack tasks, working longer hours, working weekend, streamlining work practices, automating tasks etc.

The project manager decides to reduce the time needed for tasks D and F by one day each. How effective will this reduction be in achieving his aim of maintaining the original finish time for the project?

It is only partially effective. Reducing tasks D and F by one day each means the path A,B,D,F,I is now 12 days long. However, path A,B,C,E,I is still 13 days so it becomes the longest path, and therefore becomes the new critical path. The project is now 13 days long instead of 14, a saving of only one day.
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COORDINATION - NEED
ALL FUNCTIONS TOGETHER LEADS TO COORDINATION COORDINATION LEADS TO SYNERGY DEPENDENCE EXISTS HENCE COORDINATION IS MUST TO ACHIEVE OBJECTIVES CORRECTIVE ACTION IS POSSIBLE THROUGH COORDINATION

COORDINATION IMPORTANCE
IMPROVES EFFECTIVENESS INTERDEPENDECE IS HIGHLIGHTED PROMOTES TEAM WORK UNITES ALL WORK TO OBJECTIVES IMPROVES

PERFORMANCE QUALITY PRODUCTIVITY COST CUTTING

FEEDFORWARD SYSTEM

Feedforward systems monitor inputs into a process to ascertain whether DESIRED VALUES the inputs are as planned. OF OUTPUT
(STANDARDS) INPUT PROCESS OUTPUT

FEEDFORRWAR D
INFORMATION CORRECTIVE ACTION

SIMPLE FEEDBACK

PRINCIPLES OF CONTROLLING
PURPOSE AND NATURE OF CONTROL Principle of the purpose of control:

The task of control is to ensure that plans succeed by detecting deviations from plans and furnishing a basis for taking action to correct potential or actual deviations.

Principle of future-directed controls.

Because of the time lags in the total system of control, the more a control system is based on feedforward of information rather than a simple feedback system, the more managers have the opportunity to perceive undesirable deviations from plans before they occur and to take action in time to prevent them.

THANK YOU