CONTROLING

PROF. MANOJ MISHRA, CNLU, PATNA.

QUESTIONS
What do you mean by controlling? Identify the importance in business organization. What do you mean by strategic and operational control? How do they differ? What are the areas of an organization where control is required? How does panning and control form a system? Explain.

PRINCIPLES OF CONTROLLING
PURPOSE AND NATURE OF CONTROL Principle of the purpose of control:

The task of control is to ensure that plans succeed by detecting deviations from plans and furnishing a basis for taking action to correct potential or actual deviations.

Principle of future-directed controls.

Because of the time lags in the total system of control, the more a control system is based on feedforward of information rather than a simple feedback system, the more managers have the opportunity to perceive undesirable deviations from plans before they occur and to take action in time to prevent them.

PRINCIPLES OF CONTROLLING

Principle of control responsibility: The primary responsibility for the exercise of control rests in the manager charged with the performance of the particular plans involved. Principle of efficiency of controls: Control techniques and approaches are efficient if they detect and illuminate the nature and causes of deviation from plans with a minimum of costs or other unsought expenses.

PRINCIPLES OF CONTROLLING

Principle of preventive control: The higher the quality of managers in a managerial system, the less will be the need for direct controls.

PRINCIPLES OF CONTROLLING

THE STRUCTURE OF CONTROL Principle of reflection of plans: The more that plans are clear, complete, and integrated, and the more that controls are designed to reflect such plans, the more effective controls will serve the needs of managers. Principle of organizational suitability: The more that an organizational structure is clear, complete, and integrated, and the more that controls are designed to reflect the place in the organization structure where responsibility for action lies, the more they will facilitate correction of deviations

PRINCIPLES OF CONTROLLING

Principle of individuality of controls: The

more that control techniques and information are understandable to individual managers who must utilize them, the more they will actually be used and the more they will result in effective control.

PRINCIPLES OF CONTROLLING
THE PROCESS OF CONTROL Principle of standards: Effective control requires objective, accurate, and suitable standards. Principle of critical-point control: Effective control requires special attention to those factors critical to evaluating performance against plans.

PRINCIPLES OF CONTROLLING
The exception principle: The more that managers concentrate control efforts on significant exceptions, the more efficient will be the results of their control. Principle of flexibility of controls: If controls are to remain effective despite failure or unforeseen changes of plans, flexibility is required in their design.

(Failure of plan)

PRINCIPLES OF CONTROLLING

Principle of action: Controls is justified only if indicated or experienced deviations from plans are corrected through appropriate planning, organizing, staffing, and leading.

THANK YOU