TRANSFORMATIVE

LEADERSHIP
101
The No Fads
Heart of the Matter
Basics
Jude Del Preore
NACM Past President
Court Administrator, Burlington County, NJ
LEADERSHIP
When leadership is defined not as a
position you hold but as a way of
being, you discover that you can lead
from wherever you are.
OBJECTIVES
Identify the characteristics and basics of
Transformative Leadership
Understand the Leadership Challenge
Explore the importance of trust to
Transformative Leadership
Learn the basics of Encouraging the
Heart
EXERCISE
WHO INSPIRES YOU?
Think about a person (alive or
deceased) that you consider a
leader. Describe the traits that you
believe the leader has, and why you
would be willing to follow this
persons leadership.
LEADER ROLE MODELS
Age: 18-30 Over 30
Family Members 40% 46%
Teacher or Coach 26% 14%
Community Leader 11% 8%
Business Leader 7% 23%
Political Leader 4% 4%
Professional Athlete 3% 0%
Entertainer 2% 0%
None/Other/Not Sure 7% 4%
The leaders who have
the most influence are the
leaders who are closest to us.
Everything that you will
ever do as a leader is
based on one major
assumption.
YOU can make
a
difference.
What do you look for and
admire in a leader, someone
whose direction you would
willingly follow?
EXERCISE
___ Ambitious ___ Honest
___ Broad-Minded ___ Imaginative
___ Caring ___ Independent
___ Competent ___ Inspiring
___ Cooperative ___ Intelligent
___ Courageous ___ Loyal
___ Dependable ___ Mature
___ Determined ___ Self-Controlled
___ Fair-Minded ___ Straightforward
___ Forward-Looking ___ Supportive
TOTAL SAMPLE
26% Ambitious 85% Honest
40% Broad-Minded 18% Imaginative
20% Caring 6% Independent
64% Competent 69% Inspiring
26% Cooperative 42% Intelligent
21% Courageous 18% Loyal
37% Dependable 16% Mature
28% Determined 11% Self-Controlled
35% Fair-Minded 31% Straightforward
70% Forward-Looking 36% Supportive
Admired
Leaders
Credibility
Honest Trustworthiness

Forward-Looking

Competent

Expertise

Inspiring Dynamism

1. Trust is an economic driver, not
merely a social virtue.
2. Trust is the #1 leadership
competency of the new global
economy.
3. Trust is a learnable skill,
something we can get good at.
3 Big Ideas
EXERCISE
How do you cultivate
Trust and a Respectful
environment?
The 13 BEHAVIORS OF HIGH TRUST
LEADERS
1. Talk Straight 8. Confront Reality
2. Demonstrate Respect 9. Clarify Expectations
3. Create Transparency 10. Practice
Accountability
4. Right Wrongs 11. Listen First
5. Show Loyalty 12. Keep Commitments
6. Deliver Results 13. Extend Trust
7. Get Better
REMEMBER
If you dont believe in the
messenger, you wont
believe the message.
The ability to translate ideas into reality
and sustain them over time.
BASIC LEADERSHIP
DEFINITIONS
Any attempt to influence the behavior of
another individual or group.
Warren Bennis
TRANSFORMATIVE
LEADERSHIPS GOAL
Transformative leaderships goal is to transform
people and organizations in a literal sense to change
them in mind and heart; enlarge vision, insight, and
understanding; clarify purposes; make behavior
congruent with beliefs, principles, or values; and bring
about changes that are permanent, self-perpetuating,
and momentum building.
Steven Covey, Author of 7 Habits of Highly Successful People
TRANSFORMATIVE LEADERSHIP is a leadership style
that creates valuable and positive change in followers.
A transformative leader focuses on transforming others
to help each other, to look out for each other, to be
encouraging and harmonious and to look out for the
organization as a whole. In this leadership, the leader
enhances the motivation, morale and performance
of the follower, group or team.
What do you think are
the key differences between
one who leads
and one who manages?
EXERCISE
Non Leadership
Transactional Leadership:
Goal and Task Oriented
Transformative Leadership:
Vision Focused

LEADERSHIP LADDER
Have followers Not subordinates
Charismatic, transformative, quiet style
Good with people (people-focused)
Give credit to others
Take blame for problems
Understand problems and hurdles are natural
Risk-taking Open to new ideas
Break the rules to get the job done
Followers work for intrinsic rewards
Be inspired in heart and mind Show It
Commitment to life-long learning
TRANSFORMATIVE LEADERS
Inspire a Shared Vision
Challenge the Process
Enable Others to Act
Model the Way
Encourage the Heart
TRANSFORMATIVE LEADERS
CONSISTENTLY SHARE 5 CHARACTERISTICS:
INSPIRE A SHARED VISION
Focusing on the
future sets leaders
apart.
Vision is the lifeblood of any
organization. It is what keeps it
moving forward. It provides meaning
to the day-to-day challenges and
setbacks that make up the rumble
and tumble of real life.
Michael Hyatt, CEO, Thomas Nelson
The difference between a Vision
and a Hallucination
is the number of people who see it.
Challenge
is the crucible of
greatness.
CHALLENGE THE PROCESS
Whatever the case, staring down
uncertainty and ultimately
overcoming this hurdle was a major
theme.
Katherine Winkel, Marketing
Communications, Monsanto
ENABLE OTHERS TO ACT
Leaders
Foster
Collaboration
and Build Trust.
People respond more eagerly to the
use of We v. I
There is magic in this word!
LEARN THE POWER OF WE
Angie Yim, Hewlett-Packard
Create a Climate of Trust
Facilitate Relationships
Transformative leaders know that if
they want to gain commitment and
achieve high standards, they must
be models of the behavior they
expect of others.
MODEL THE WAY
To effectively model the behavior
they expect of others, leaders must
be clear about guiding principles.
They must clarify values.
Find your voice
Affirm shared values
Remember: Values Drive Commitment
Leadership is not an affair of the head.
Leadership is an affair of the heart.

Put your in your business
and
Your business is your !

Lead at a higher level.
ENCOURAGE THE HEART
7 ESSENTIALS OF ENCOURAGING
THE HEART
Set Clear Standards
Expect the Best
Pay Attention
Tell the Story
Personalize Recognition
Celebrate Together
Set the Example
1) Write essential assigned to your
group
2) How should this practice be
conducted in your organization?
3) Give specific examples of how
you can demonstrate this
essential practice in your court
FINAL EXERCISE
Transformative leadership creates valuable and
positive change in followers and organizations.
Leaders transform followers by
Inspiring a Shared Vision
Building Trust
Encouraging the Heart
Activating Higher Order Needs
4 key characteristics of Transformative Leaders
Honest
Forward-Looking
Competent
Inspiring
Transformative leadership can have significant
implications for organizations and staff
REMEMBER
You have to say yes to making
a differenceto integrityto
your beliefsto big dreamsto
collaborationto trustto
difficult challengesto setting
the exampleto learningand
to your heart.
Are YOU
ready to say
YES
RECOMMENDED READING
James M. Kouzes and Barry Z. Posner, The
Leadership Challenge, 4
th
Edition 2007
Ken Blanchard, Leading at a Higher Level, 2007
Stephen Covey, The 8
th
Habit, 2004
John C. Maxwell, Leadership Gold, 2008