The Johari Window

Arena
Dark Closed
Blind
Known to self Not known to self
Known to Others
Not known to
Others
The Bull in China Shop
Arena
Dark
Closed
Blind
Known to self Not known to self
Known to Others
Not known to
Others
The Secretive One
Arena
Dark
Closed
Blind
Known to self Not known to self
Known to Others
Not known to
Others
The Unknown Warrior
Arena
Dark Closed
Blind
Known to self Not known to self
Known to Others
Not known to
Others
The Effective Communicator
Arena
Dark
Closed
Blind
Known to self Not known to self
Known to Others
Not known to
Others
Personal Effectiveness
Self-Disclosure
The extent to which one shares ones thoughts, ideas,
feelings, experiences, perceptions and various other
information with significant others.
Openness to Feedback
The extent to which a person accepts feedback given
by others in an objective manner, without any
perceptual biases.
Perceptiveness
The ability to pick up verbal and non-verbal cues from
others behaviors and the environment.
Categories of Personal Effectiveness
S.
No.
Category Self-
Disclosure
Openness to
feedback
Perceptiveness
1
2
3
4
5
6
7
8
Effective
Insensitive
Egocentric
Dogmatic
Secretive
Task-obsessed
Lonely-empathic
Ineffective


High
High
High
High
Low
Low
Low
Low
High
High
Low
Low
High
High
Low
Low
High
Low
Low
High
High
Low
High
Low
Functions of Feedback
Giving Feedback Receiving Feedback
Provides verifiable data about
behavior.
Encourages collecting data from
various sources.
Suggests alternatives to be
considered.
Improves interpersonal
communication.
Establishes culture of openness.
Promotes interpersonal trust.
Facilitates autonomy.

Helps in processing behavioral
data.
Increases self-awareness.
Increases sensitivity in picking up
cues.
Encourages experimenting with
new behavior.
Helps in building up an integrated
self.
Encourages openness.
Develops mutuality.
Defensive and Proactive Behaviors
in Feedback Process
Defensive Behaviors Proactive Behaviors
Denial
Rationalization
Projection
Displacement
Quick acceptance
Withdrawal
Aggression with authority
Humor
Competition with authority
Cynicism
Intellectualization
Generalization
Pairing
Owning
Self-analysis
Empathy
Exploration
Data Collection
Expressing Feelings
Help seeking
Concern
Listening
Positive critical attitude
Sharing concerns
Experimenting
Relating to group
Making Feedback Effective: Giving Feedback
Descriptive not evaluative.
Focus on the behavior of the person and not the
person.
Data-based and specific, and not
impressionsistic.
Reinforce positive behavior.
Suggestive and not prescriptive.
Contiunous
Mostly personal
Making Feedback Effective: Giving Feedback
Need-based and solicited
Intended to help
Focused on modifiable behavior
Satisfies needs of the both parties.
Checked and verified.
Well-timed
Contributes to mutuality and building of the
team.