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Under the guidance of :

Dr. Sanjay Saxena


A PRESENTATION ON
SUMMER TRAINING LEARNING &
EXPERIENCE
Presented by :
Anu Srivastava
MBA/01/015
INTRODUCTION
IDBI Federal, a pioneer in product innovations in the life
insurance sector in India, offers IDBI Federal Bondsurance
Plan with attractive guaranteed returns and life cover.
IDBI Federal Bondsurance Plan addresses the needs of
those willing to invest for a short to medium term, to earn an
attractive guaranteed return along with tax benefits.
Investment in the plan is eligible for deduction under Sec 80C
and the Guaranteed Maturity Amount is tax-free under Sec
10(10D) of the Income-tax Act.
In the unfortunate event of death of the insured person before
the maturity date, a death benefit equal to five times the
single premium amount is payable to the nominee. The death
benefit (which is the Sum Insured) is guaranteed and the plan
will terminate up on the payment of the death benefit.

COMPANY PROFILE
THE INSURANCE INDUSTRY
The insurance sector has gone through a number of phases and changes. Insurance in India
used to be tightly regulated and monopolized by state-run insurers. Following the move
towards economic reform in the early 1990s, various plans to revamp the sector finally
resulted in the passage of the Insurance Regulatory and Development Authority (IRDA) Act of
1999. Significantly, the insurance business was opened on two fronts. Firstly, domestic private-
sector companies were permitted to enter both life and non-life insurance business. Secondly,
foreign companies were allowed to participate, albeit with a cap on shareholding at 26%. With
the introduction of the 1999 IRDA Act, the insurance sector joined a set of other economic
sectors on the growth march.
During the 2003 financial year, life insurance premiums increased by an estimated 12.3% in
real terms to INR 650 billion (USD 14 billion) while non-life insurance premiums rose 12.2% to
INR 178 billion (USD 3.8 billion). Growth in insurance premiums has been averaging at 11.3%
in real terms over the last decade. There are strong arguments in favor of sustained rapid
insurance business growth in the coming years, including Indias robust economic growth
prospects and the nations high savings rates.


OBJECTIVE
To analysis the satisfaction level of the customers toward
IDBI Federal Life Insurance.
To analyze the customers view toward the plans of IDBI
Federal Life Insurance.
To identify the insurance needs of the customer.
To study about the insurance policy.
To study about the customer perception towards IDBI
Federal Life Insurance
SURVEY
ON
CUSTOMERS VIEW TOWARDS
INSURANCE POLICIES
Name :
Gender :
Address :
Occupation :
Contact No.
Q.1. HAVE YOU TAKEN ANY INSURANCE
POLICY
Yes , 81
No, 19
Q.2. IF YES FROM WHICH SOURCE YOU
CAME TO KNOW ABOUT IT?
21%
44%
27%
8%
Newspaper
Television
Friends
Other source
Q.3.IF YOU ARE HOLDING ANY INSURANCE POLICY,
PLEASE MENTION THE NAME OF THE COMPANY
0
5
10
15
20
25
30
35
40
45
50
LIC HDFC SBI Birala Sunlife
A
x
i
s

T
i
t
l
e

Q.4. WHICH PREMIUM DURATION WOULD YOU
PREFER TO PAY?
24%
41%
19%
16%
1 Year
5 Year
10 Year
20 Year
Q.5. ARE YOU SATISFIED WITH YOUR
PRESENT INSURANCE POLICY?
67%
33%
Yes No
Q.6. WHICH TYPE OF INSURANCE POLICY
YOU ARE HAVING?
0
5
10
15
20
25
30
35
40
Child Insurance Life Insurance Income Insurance Retirement Insurance Others
Q.7 HOW LONG WILL YOU REQUIRE THE LIFE
INSURANCE BENEFIT?
71%
19%
10%
Age 80
Age 100
Beyond 100
Q.8. WHAT PROMPTED YOU TO BUY THE
INSURANCE POLICY?
Uncertain Future, 47
Inflation, 38
Other reason, 15
Q.9 HOW WOULD YOU RATE YOUR EXPERIENCE AND
KNOWLEDGE OF INVESTMENT AND MONEY
MANAGEMENT?
0
5
10
15
20
25
30
35
40
45
Very High High Medium Low
16
43
31
10
Q.10 DO YOU TEND TO STICK TO THE SAME BRAND
AND REMAIN LOYAL TO THE PARTICULAR
INSURANCE COMPANY?
67%
33%
Yes
No
LEARNING & EXPERIENCE
The unmarried people are actually not interested to take insurance. They wanted
to invest their money in other fields like buying a house, bike, buildings, and real-
estate etc. They are even ready to take risk for more earnings.
The married peoples are interested in insurance for the benefit of their partner as
well as their children and medical expenses. Generally educated people
understand easily so most of graduate clearly understand the benefits of
insurance policies.
So IDBI Federal Life Insurance Corporation Limited can develop a new policy by
targeting the unmarried people.
IDBI have to increase their promotional activities in such a way that even
unskilled persons understand the importance of their Insurance add value to their
customer.

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