Professional Documents
Culture Documents
Management
JP, Hemant, Vipin, Madhav, Mansi,
Madhurima
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Before we begin
Ground Rules
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Quality Planning
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Quality Planning
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Quality Planning
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Cost-Benefit Analysis
Consider Cost-Benefit tradeoffs.
Primary Benefits to consider less rework, higher productivity,
lower costs, increased customer satisfaction.
Primary Costs to consider expense associated with Project Quality
Management Activities.
Benchmarking
Comparing with other projects to
Generate ideas of improvement
Provides basis to measure performance
Design of Experiments
Statistical method (e.g., try various combinations of suspension and
tires to determine which combination provides most desirable ride)
Helps in optimization of product and processes
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
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Definition
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Reduces waste and non value added activities allowing the processes to
operate at increased level of efficiency
Involves identification and review of organizational business processes
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Process Analysis
Process analysis follows the steps outlined in the process
improvement plan to identify needed improvements from an
organizational and technical standpoint.
Quality Control Tools and Techniques
There are seven basic tools for quality control:
1. Cause and effect diagrams, also called Ishikawa diagram or
fishbone diagrams, illustrate how various factors might be
linked to potential problems or effect.
2. Control Charts, A control charts purpose is to determine
whether or not a process is stable or has predictable
performance.
3. Flowcharting, Flowcharting helps to analyze how problems
occur.
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Quality Control
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Quality Control
Objectives
Monitoring specific project results to
determine compliance with relevant quality
standards
Identifying the ways to eliminate the causes
of unsatisfactory results
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Quality Control
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
www.perotsystems.com
Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
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Proprietary and confidential. 2006 Perot Systems. All rights reserved. All registered trademarks are the property of their respective owners.
Thank you
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