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FACTORS AFFECTING

LISTENING SKILLS
BY : FATIMAH HUSAINI & SYAHIRAH HANAFFI

FACTORS
Personal
Environmental
Short
Lack
Filtering
Daydreaming
of
attention
vocabulary
bias span
factors

PERSONAL BIAS

Personal prejudice can affect how well we listen and how we perceive
what the speaker is saying.

Anger can also cause distortion of the message.

As good communicators, personal bias and anger must be put aside in


order to interpret the message.

Be willing to listen to new ideas.

Make eye contact with the speaker, use nonverbal communication, eg


: nodding your head or smiling to show you that you are interested.

Even if you are not agree with the speakers message, showing
acceptance will let the speaker know that you have received their
message.

ENVIRONMENTAL FACTORS

Noise, temperature and uncomfortable seating will make us to focus


our attention on other factors instead of what the speaker is saying.

Discriminating the noise and the background sounds present in


some listening exercises did not allow listeners to identify the key
information to answer some of the questions.

The noise distracted them to the point of losing their interest in the
process of listening.

Try to control environment factors whenever possible.

It is hard to focus attention when we are constantly distracted by


outside forces.

SHORT ATTENTION SPAN

As we receive messages, we must attend to it or we will lose it.

Some people have trouble remembering points to discuss when


the speaker is talking.

Try taking notes as the speaker talks/use a cue to help you


remember what you were going to say.

If you find your attention wondering, concentrate on what the


speaker is saying, and rehearse how you will answer/what you are
going to say to keep in your mind on the task at hand.

Ask questions to clarify and to become involved in the


conversation.

Concentration helps you receive accurate information and


indicates that you are interested in what speaker saying.

DAYDREAMING

We are capable of receiving and processing


information more rapidly than a speaker can
deliver it.

This causes us to have spare time to think /


daydream, and if we dont concentrate on the
message being delivered, we will find ourselves
drifting or daydreaming.

FILTERING

Many times we will be asked to attend a


seminar where we exhibit little or no
interest in the topic.

As listeners, we tend to listen to get an


overview of what is going to be presented
and then simply tune out the rest of
message.

LACK OF VOCABULARY

The lack of vocabulary hindered


participants listening skills.

The listeners were not able to understand


some listening exercises because they did
not know some key words.

REFERENCES

Ardila, M. A. (2013). Exploring Factors Affecting Listening


Skills And Their Implicaions For The Development Of The
Communicative Competence. 21-22.

I.S.P. Nation & Jonathan Newton. (2009). Teaching ESL/EFL


Listening and Speaking. New York: Routledge.

Mussesto., R. o. (2007). Paraelink. Retrieved 2015, from


http://paraelink.org/7s2c/c7s2c_7.html

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