Professional Documents
Culture Documents
LISTENING SKILLS
BY : FATIMAH HUSAINI & SYAHIRAH HANAFFI
FACTORS
Personal
Environmental
Short
Lack
Filtering
Daydreaming
of
attention
vocabulary
bias span
factors
PERSONAL BIAS
Personal prejudice can affect how well we listen and how we perceive
what the speaker is saying.
Even if you are not agree with the speakers message, showing
acceptance will let the speaker know that you have received their
message.
ENVIRONMENTAL FACTORS
The noise distracted them to the point of losing their interest in the
process of listening.
DAYDREAMING
FILTERING
LACK OF VOCABULARY
REFERENCES