VINH UNIVERSITY

FOREIGN LANGUAGES DEPARTMENT

GROUP 7
1.
2.
3.
4.
5.

Nguyn Th L Khanh
Nguyn Bo Ngc
Ng Th H
Dng Khnh Linh
Nguyn Thanh Mai

I.

Introduction:

A smile goes a long way. When a person smiles at

you, it probably would not even cross our minds to
question whether or not that person is happy. Having
good communication skills will help you a lot in the
life and career. While communication skills, verbal
and written are considered is an important research
point out that non-verbal gestures occupy a volume a
significant percentage of the daily communication of
us. But it is also can cause misunderstanding. So that,
today our group will talk about misunderstanding
based on differences in nonverbal communication.

II.

Content :

1. Definition of nonverbal communication:

Nonverbal communication is the process of
communication through sending and receiving
wordless cues between people such as facial
expressions , tone and volume of voice, touch,
eyes, symbol , the body signals ,as well as less
obvious messages such as dress, posture and
spatial distance between two or more people.

2.

The five characteristics of nonverbal

communication( NVC)
NVC is present in most interpersonal conversations,
including cyberspace communication with the use of
emotion.
NVC often conveys more information than verbal
communication.
NVC is usually believed over verbal communication.
NVC is the primary means of communicating
emotion.
NVC is meta communicative.

3.

In communication, people often use

some types of nonverbal behavior:
Body language include gesture, posture,
head and hand movements or whole body
language.

Facial expression can be conveyed with a smile or a

frown.

Eye contact

Touch

Gestures

All of things, nonverbal communication is

very important in daily life. Moreover, different
countries have different culture, different using and
meaning of nonverbal behavior. When they
communication, they do not translate across cultures
easily and can lead to serious misunderstanding.

For example:
A smile is one of the
most common
examples of a facial
expression in differ
cultures.

Russian do not
smile. Because it is
considered strange
and even impolite.

American smile
freely strangers.

Hands waves used for

greeting, beckoning,
or farewell.
Italian: good bye
American: come here
Asian, they use it for
calling a animal.

Touching:
American likes touch
people while they
talk and give hug to
everyone they know
and kiss their cheek.
Asian dont like it.
They feel weird to
hug people and
cheek to cheek social
kiss.

Eye contact is one of the forms of nonverbal

communication where the differences are most striking.
South American during
their communication
they like has eye
contact, smiling. They
have about a foot of
stand distance while
talking.
Asian is not. They feel
uncomfortable of direct
eye contact.

III.

Recommendations:

As a result, generate different interpretations

and cause unnecessary misunderstanding band
conflict. Solution: research the link that exists
between communication, language, gestures,
culture and the background from which people
come. - It is importance of learning, knowing,
interacting with other people and respecting their
culture in order to reach a mutual understanding.

IV.

Quizzes

1. How to greet peole in Korea

A. a handshake
B. a kiss on the cheek
C. flapping back together in a intimate
way
D. a slight bow

2. Nodded in which country meaning is

disagree
A.Vietnam
B.Russia
C.Turkey
D.Sri Lanka

3. What does the OK symbol (The

thumb and the forefinger are
forming O) mean in France?
A. Agree
B. Good
C. Be careful
D. Valueless

4. Tapped the index finger on the nose

in England mean what ?
A.This is secret
B.You are stupid
C.Goodbye
D.Welcome

5. In which country, nod means NO and

shake the head means YES ?
A.Bulgaria
B.Iran
C.Portugal
D.Egypt

Thanks for your attention!