The Five Practices of Exemplary Leadership

John Welly
SBM-ITB

THE LEADERSHIP
CHALLENGE

Book used in MBA Executive SBM-ITB Bandung Program

Jim Kouzes and Barry Posner created model of

leadership in 1983 based on their research

Kouzes currently Deans Executive Professor of

Leadership, Leavey School of Business, Santa Clara
University

Posner currently Dean of the Leavey School of Business

and professor of leadership at Santa Clara University

Development of the Five

Practices

Interviewed people leading project

teams, department managers, school
administrators, leaders of community
groups, and volunteers in civic
groups

Asked for Personal-Best Leadership

Experience to elicit individual best
practices

Found similar patterns and labeled

Are Leaders Born or Made?

Of course they are born, but..

Leadership is learned (and earned)

Leadership is an art

Leadership development programs*

can provide tools and techniques

THE FIVE PRACTICES

Model the Way

Inspire a Shared Vision

Challenge the Process

Enable Others to Act

Encourage the Heart

Model the Way

Find your voice

Tools and techniques of leadership arent

substitutes for who and what you are
Understand your own beliefs; cant expect
people to follow you if you dont know what
you believe

Affirm shared values

Honor diversity but find the common core

Shared values are the organizations promise
Shared values are important, but not at the
expense of dissent

Inspire a Shared Vision

Envision the future

Exemplary leaders are forward-looking

Requires two essentials:

Imagine the possibilities

Find a common purpose

Enlist others

You cant do this on your own (you

wouldnt be a leader)
The best leaders are excellent listeners

Challenge the Process

Search for opportunities

Good leaders are fundamentally restless

Proactivity produces better results than reactivity
Training and the mental simulation that results
can also result in unanticipated opportunities

Experiment and take risks

Good, successful leaders are ones who are willing

to take a chance, fail, learn and try something new
Not every thing has to work every time, but
always seek to generate small wins (they build
into big ones)

Enable Others to Act

Foster collaboration

Create a climate of trust

Facilitate relationships
Be willing to share information and resources
One of the easiest ways to foster collaboration is
by use of the word we instead of I
Ask questions, listen and be willing to take advice

Strengthen others

Enhance self-determination
Develop competence and confidence

Educate, educate, educate

Encourage the Heart

Recognize contributions

People within the organization are the ones

who make things happen
Personalize recognition

Celebrate the values and victories

Celebrations dont have to be public or

elaborate, but they should be genuine
acknowledgements of success (even small
successes)
Celebrations can create a sense of community
Good leaders show they care

The Ten Commitments of

Leadership
Practice
Commitment
Model the
Way

Clarify values by finding your voice and affirming shared

ideals
Set the example by aligning actions with shared values

Inspire a
Shared Vision

Envision the future by imagining exciting and ennobling

possibilities
Enlist others in a common vision by appealing to shared
aspirations

Challenge the
Process

Search for opportunities by seizing the initiative and by

looking outward for innovative ways to improve
Experiment and take risks by constantly generating small
wins and learning from experience

Enable Others
to Act

Foster collaboration by building trust and facilitating

relationships
Strengthen others by increasing self-determination and
developing competence

Encourage the Recognize contributions by showing appreciation for

Heart
individual excellence

Thank
You!!

What Your Leader Expects of You

What I Expect from My

Direct Reports

Get involved.

Generate ideas.

Be willing to collaborate.

Be willing to lead initiatives.

Develop leaders as you develop.

Stay current.

Anticipate.

Drive your own growth.

Be a player for all seasons.

What My Direct Reports Can

Expect from Me

Provide clarity of direction.

Set goals and objectives.

Give frequent, specific, and
immediate feedback.

HBR Article by Larry

Bossidy