Personnel

Management
Presented By:
SAURAV KUMAR
PGDM(C) JICM
2009 - 11
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 Definition
• Personnel Management is the Planning,
Organizing, Directing & Controlling of the
Procurement, Development,
Compensation, Integration, Maintenance &
Separation of Human Resources to the end
that Individual, Organizational & Societal
Objectives are accomplished
….. Edward Flippo

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 Definition
• Personnel Management is the Recruitment,
Selection, Development, Utilization of &
Accommodation to Human Resources by
Organizations. The Human Resources of an
Organization consists of all Individuals
regardless of their role, who are engaged in
any of the Organization's activities.

…. French

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 Terminology
• Personnel / Staff Management
• Personnel Administration
• Labor Relations
• Labor Management
• Manpower Management
• Employee Relations
• Industrial Relations
• Human Resource Management

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 Characteristics & Qualities of
Personnel Manager
• Creative Thinking
• Problem Solving
• Faith in Humanity
• Leadership
• Social Responsibility
• persuasion / Patience & Tolerance
• Friendly / Mature
• Tactful but Sympathetic
• Initiative & Decision Making ability

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 Role of Personnel Manager
• Reminds the Management of its Moral
& Ethical Obligations
• Counsellor
• Mediator
• Spokesperson for company
• Problem-solver
• Change Agent
• To Help Line Managers

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 Role of Personnel Manager
Personnel Role:
• Advisory
• Manpower Planning
• Training & Development
• Assessment of Individual & Group
Behaviour

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 Role of Personnel Manager
Welfare Role:
• Research in Personnel & Organizational
problems
• Managing Services – Canteen, Grain
Shops, Cooperatives, Transport,
Crèches, etc.
• Group Dynamics – Group Counseling,
Motivation, Leadership, Communication
etc.
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Fire Fighting role
• Grievance handling
• Settlement of disputes
• Handling disciplinary actions
• Collective Bargaining
• Joint Consultations

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 Role of Personnel Manager
Administrative Role
• Time Keeping
• Salary & Wages Administration
• Maintenance of Records
• Man-Machine Relationship & Human
Engineering

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 Objectives of Personnel
Management
Primary Objectives:
• Creation of Workforce with the
ability & motivation to accomplish
the Basic Organizational Goals
• Satisfaction of the Personal
Objectives of the Members of an
Organization thru Monetary & Non-
Monetary Devices

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 Objectives of Personnel
Management
Secondary Objectives:
• Usefulness of Goods & Services required
by the Community
• Condition of Employment for all
Members which Provides for satisfaction
in relation to their needs
• Effective Utilisation of People & Material
• Continuity of the Enterprise

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 FEATURES OF PERSONNEL
MANAGEMENT
Personnel management is concerned with employees
PM is concerned with emotional ,behavioral and social
aspects of personnel
PM covers all levels in the Management
It applies to the employees in all types of organizations
in the world
It is a continuous process
It is concerned with managing human resources at work
It is the central subsystem in the organization
It aims at attaining organizational goals
It aims at securing cooperation from all employees

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