Background - PBL

Mission and Vision

Objective of the Report
Procedure of Opening Account
Types of Account
Procedure of Closing Account
Cash Management
Clearing
Other
- DPS and FDR
- Online Banking
- Internet Banking
- Locker Service
Credit Facilities
Procedure of Loan Application
Constraints and Proposed Course of Action
- Observed in PBL
- Academic Preparation
Lesson Learned from the Internship
- Implication to Prime Bank Ltd.
- Implication to AIUB
Concluding Statement
- Summary
- Recommendation

TOPICS TO BE COVERED..

NTERNSHIP AFFILIATION REPORT ON

eneral Banking and Credit Facilities
Prime Bank Limited, Gulshan Branch

Presented By
Alam, Farjana
12-20680-1

BACKGROUND- PBL
Industry- Banking
Founded- 17 April 1995
Headquarter- Dhaka, Bangladesh
Number of Branches- 139
Employees - 2139
Slogan- A Banking With A Different

MISSION AND VISION

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Mission
To build Prime Bank Limited into an efficient,
market-driven, customer focused institution with
good corporate governance structure.
Continuous improvement of the business policies,
procedure and efficiency through integration of
technology at all levels.

Vision
To be the best Private Commercial Bank in
Bangladesh

in

terms

of

efficiency,

capital

adequacy, asset quality, sound management and

profitability having strong liquidity.

OBJECTIVE OF THE REPORT

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To know the procedure of opening a bank account as well as the activities
of closing the account.
To analysis the features of different deposit schemes and their benefits.
To identify the process of online banking and its benefits.
To understand the credit facilities and its procedures.
To analysis the risk associated with credit facilities.
To identify the additional facilities provided by the bank.

PROCUDURE OF
TYPE
OF ACCOUNT
OPENING
ACCOUNT
PROCUDURE
FOR
CLOSING
ACCOUNT

Collect
the account
opening form and Private
duly filling
up the
form with
sign
Savings
Bank Account
Foreign
Currency
Account

Customer needs
needs
to provide
the entire
required
andand
verifies
the
Shukonna
Resident
Foreign
Currency
Deposit
Customer
fill
an application
form
to closedocument
the account
slander
A documents then inputs the info in their system call T24 as we'll provide
cheque book, ATM card to close the account.
C a 12 digits account number and 6 digits unique Costumer ID.
My First Account
C
Non-resident Foreign Currency Deposit
O Take out the amount from the account except the bank charges to close the
U accountAuthorizes
Current
Deposit
by another
responsible
officer
the account
(for an example:
Tk. 345
for SB and
Tk. to
575open
for
CD
to close
the
Exporter
Retention
Quota
N account
T
Short
Termneed
Deposit
Customer
to pay the initial account
to open
S
FC Account
for the
the account
EPZ Company
Responsible officer provides the information to their system to close the
accountForeign
and another
responsible officer finally authorize it to close the
Currency
Bank
sends
a
thanks
address IOP
by courier
account. Account letter to verify the customer's
FC Account
Customer need to come alone with the thanks letter to collect cheque book
after 3 days of activation of the account and 15 days for ATM card

CASH MANAGEMENT

Cash Management is a process by which cash in-charge forecasts the future

demand of liquidity, manages the availability of cash, sets the officers in
counter as needed and takes the managerial decision where needed.
There are several steps included in managing cash and these are listed below:
Cash Receive and Cash Payment
Receiving, Checking and Closing of cash by Cash in-charge
Writing Cash Balance Book
Writing Vault Register
Cash Enclosure
Maintaining Vault Limit
Cash-in-safe, Cash-on-Counter and Cash-in-Transit Limit
Safe Custody of Cash (after transaction) over night
Insurance
Cash Remittance, Inward and Outward
Security Measure of Cash-in-Transit
Sorting, Stitching and Leveling of Currency Notes

Maintenance of Keys and Key Register and Records of Keys

CLEARING
Clearing is the process of collection of instruments (Cheques of CD, SB, Loan,
Demand Draft, Payment Order etc) of different banks by a collecting bank through
some systematic procedures with the involvement of Central Bank.
Outward Clearing- the instruments received from the clients and send through a

system to the Bangladesh Bank for cleaning

Inward clearing-the instruments of Prime Bank Ltd. received by other banks

OTHER ACTIVITIES
DPS and FDR Several Schemes of DPS and FDR
Online Banking- can deposit cheque or cash from any branch and check balance
Internet Banking- customers can transfer funds, pay utility bills, check account

balance, and check statement

Locker Service- safekeeping service for valuable things and documents

Customer

DPS AND FDR

Double Benefit Deposit Scheme
1 month
Monthly Benefit Deposit Scheme
3 months
Lakhopati Deposit Scheme
DPS

FDR

6 months

Prime Millionaire Scheme

12 months
Contributory Savings Scheme
Laksma Puron Deposit Scheme
Nobagoto Deposit Scheme

CREDIT
FACILITIES

Loan Category
Swapnaneer Home Loan Marriage Loan

Retail

Swapnashaj Home Loan

Education Loan

Abash Home Loan

House Durables Loan
Car Loan
CNG Conversion Loan
Travel Loan
Carnival Loan

SOD
Loan Against Salary
Doctors Loan
Secured EMI
Hospitalization Loan
Any Purpose Loan

Loan Category
General Credit Unit

Corporate

Export Finance Unit

Structure Finance Unit
Leasing Finance Unit
Pre-requisition for Business Loan

Loan Category

Staff

Employee House Building Loan

Staff Car Loan
Staff CCS Loan (Consumer)

PROCEDURE OF LOAN
APLICATION

Customer
Fills up application and duly signs the documents
Provides necessary documents pertinent to income and security
Signature is necessary on the Charge Documents
Opens account with the branch if none exists with the bank
Provides bank with security cheques (7 chadues)

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Branch
picture Filling up of Application Form

Cross Check with list of necessary documents pertinent to the loan and as per PPG
Input Loan Related/ Applicant/ Guarantor Data on RSys
Authorize Data on RSys and send for CVP (Contact Point Verification)
Forwards Application and necessary documents to RBD vide a forwarding Letter

Retail Banking Division

The Retail Banking Division assess the information
Sends Sanction to Branch (if all data are correct)

Branch
Provide Sanction to customer with reference to sanction from Head Office
Customer Acceptance on Branch Sanction
Sends Accepted Sanction along with DA and Forwarding to RBD

Retail Banking Division

Disburses Fund to Customer Savings Account opened with the branch

CONSTRAINTS
OBSERVED IN PBL
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to
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Bankers hardly provided time for making some concepts clear as had very busy schedule
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Manually calculate the amount of FDR and DFS

individual responsible officer involved with some specific works

Inadequate stock supplies e.g. Deposit Book, Credit Card Payment Slip employees hardly

gave any confidential work

ACADEMIC PREPARATION
Mismatch
Most of the works of the banks processed through using software
Academic knowledge only provides us the core information about a bank
Relevance
Credit department use various ratio analysis tools to analysis risk and use amortization

system to calculate customers credit installment size interest income is taxable

Saving certificates, bonds and shares
Loan processing activities as well as handling problem loan

AIUB

ClickArrange
icondifferent
to add
workshops on different package of Microsoft office
picture
Tour or workshop in several renowned organizations
PRIME BANK LTD.
Job rotation should be practiced to improve efficiency
Improve software to provide fast service
Stock adequate supplies e.g. Deposit Book, Credit Card Payment Slip

PROPOSED COURSE OF ACTION

LESSONS LEARNED FROM THE

INTERNSHIP

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pictureIMPLICATIONS TO PRIME BANK LIMITED
Time Management
Dress Code
Organization Culture
Customer
Professionalism

IMPLICATIONS TO AIUB
Timely Report
Report through Mail
Affiliation Report

CONCLUSING STATEMENT
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SUMMARY
picture

PBL graded as a top class bank in the country through internationally accepted
CAMELS rating. The bank also achieved tremendous popularity and credibility
among the people for its products & superior services.

RECOMMEMDATION
Grooming session for the interns to clarify how to manage an internship and what

should be their Dos and DONTs while working in the organization

University can secure internship for the student
AIUB should increase their relation with the corporate people

THANK
YOU