Professional Documents
Culture Documents
Role of Empowerment in
Uplifting an Organizations
Excellence in Less Developed
Countries (LDC)
Shazia Nauman
Maliha Elahi
Suhail Iqbal, PE, PMP, MCT
PRESENTATION SEQUENCE
INTRODUCTION
HYPOTHESIS
RESEARCH METHODOLOGY
TELECOM SECTOR IN PAKISTAN
THEORETICAL FRAMEWORK
RESEARCH ANALYSIS
CONCLUSION
INTRODUCTION
HYPOTHESIS
HYPOTHESIS
Empowerment that is staggered
over stages and layers of
management under a well
thought out plan contributes
positively towards the
success of an organization.
RESEARCH
METHODOLOGY
RESEARH TOOLS
TELECOM
SECTOR IN
PAKISTAN
PRESENT STATUS
THEORETICAL
FRAMEWORK
DEVELOPING THE
FRAMEWORK
Empowerment
Employee Empowerment
Empowered Teams
Empowered Organization
Leadership
Leadership Model
Relationship Between
RESEARCH
ANALYSIS
Upper management
Middle management
Lower management
Task autonomy
Self - management
Strengths
Weaknesses
Organizations Internal
main focus is on product
only
and not quality.
Build On
Eliminate or Reduce
Concern for employees is comparatively
less than the concern for work.
Quality services to customers needs to
be addressed.
Threats
Opportunities
External in CQI exists but
Role of Empowerment
Exploit
Mitigate
has
been deferred to the vague
future.
EMPOWERMENT PROCESS
Effective Policies
& Procedures
Face to Face
Communication
System
Professional
Growth Training
Continuous Quality
Improvement
Empowerment
All Stakeholders
Involvement
Teamwork,
Motivation
&
Innovation
60%
Team Participation
60%
Information Sharing
60%
Customer focus
75%
Supplier focus
37%
CONCLUSION
REVIEW
QUESTIONS
Contact Information
Session 6A: Technology Innovation
Role of Empowerment in Uplifting an Organizations Excellence in Less Developed Countries (LDC)
Shazia Nauman
Maliha Elahi
shaznaum@yahoo.com
malihaelahi@yahoo.com