The Environment & Corporate Culture

The
Environment &
Corporate
Culture
Developed by Cool Pictures & MultiMedia Presentations
Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.
Organizational Environment
All elements existing outside the organization's

boundaries that have the potential to affect the
organization.
External Environments
Two Layers
Task environment.
General environment.
Organizational
Environment
General Environment
Task Environment
Labor Market
Employees
Culture
Management
r al
Le
ga
Internal
Environment
tu
Sociocul
Customers
Competitors
Inte
r na t
iona
Technological
Suppliers
l/P
o
liti
ca
l
Ec
m
o
on
ic
Importance of
International Dimension
Provides New:
Customers
Competitors
Suppliers
Shapes:
Social trends
Technological trends
Economic trends
The WTO will dramatically change

the international dimension.
Technological Dimension
Today computers are practically

taken for granted as one of the
minimum tools for doing
business.
Includes scientific and

technological advancements in
specific industry and society at
large.
Socio-Cultural Dimension
Demographic characteristics as well as the norms, customs, and values of

the general population.
Important characteristics are geographical and population density, age, and
education levels.
Key demographic trends in the United States:
African Americans and Hispanics will make up nearly a quarter of the
U.S. population by the year 2050.
Population and the workforce continue to age with the baby boomers.
The fastest-growing living arrangement is single-father households.
Organizations
Economic Environment
Consumer purchasing
power.
Unemployment rate.
Interest rates.
Frequency of mergers.
Legal-Political
Government regulations
Local
State
Federal
Considers political activities designed to influence
company behavior.
Task Environment
Customers
A concern is the power the internet

has given customers.
This new found power enables
customers to directly impact
organizations in new ways.
Managers are using the internet to
learn about customers.
Employees and disgruntled customers

can quickly damage a firms reputation
and sales.
SOURCE:www.untied.com web site
Task Environment
Competitors
Each industry is characterized by specific
competitive issues.
Part of the new workplace involves competitors
working together.
Task Environment
Suppliers
Many companies are now using fewer suppliers

while trying to build better relationships.
Traditionally the role has been adversarial many
companies are looking to cooperation.
Task Environment
Labor Market Factors
1. Growing need for computer-literate information

technology workers.
2. The necessity for continuous investment in human
resources in order to meet the borderless world.
3. The effects of international trading blocks,
automation, and shifting plant locations.
External Environment and Uncertainty

High
High
Uncertainty
Adapt to and
Influence
Environment
Rate of
Change in
Factors in
Environment
Low
Uncertainty
Low
Low
High
Number of Factors in
Organization Environment
Adapting to the Environment
Boundary-Spanning
Inter-organizational Partnership
Mergers & Joint Ventures
Flexible Structure
Preparing the organization
for the environment.
Levels of Corporate Culture

Culture that can be
seen at the surface
level
Visible
1. Artifacts, such as dress, office
layout, symbols, slogans,
ceremonies
Invisible
2. Expressed values, such as The
Penney Idea, The HP Way
3. Underlying assumptions and deep
beliefs, such as people are lazy
and cant be trusted
Deeper values and shared
understandings held by
organization members
Visible Manifestations
Symbols
Stories
Heroes
Slogans
Ceremonies
Four Types of Corporate Culture
SOURCES: Based on Daniel R.

Denison and Aneil K. Mishra, Toward
a Theory of Organizational Culture and
Effectiveness, Organization Science 6
no. 2 (March-April 1995): 204-223;
Robert Hooijberg and Frank Petrock,
On Cultural Change: Using the
Competing Values Framework to Help
Leaders Execute a Transformational
Strategy, Human Resource
Management 32, no. 1 (1993): 29-50;
and R.E. Quinn, Beyond Rational
Management: Mastering the Paradoxes
and Competing Demands of High
Performance (San Francisco: JosseyBass, 1988).
Cultural Leadership Influence
1. Cultural leadership articulates a vision for the

organizational culture in which employees can
believe.
2. Cultural leadership heeds the day-to-day activities
that reinforce the cultural vision.

The Environment & Corporate Culture

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

The Environment & Corporate Culture

Uploaded by

Copyright:

Available Formats

The

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

All elements existing outside the organization's

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Developed by Cool Pictures & MultiMedia Presentations

The WTO will dramatically change

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Today computers are practically

Developed by Cool Pictures & MultiMedia Presentations

Includes scientific and

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Demographic characteristics as well as the norms, customs, and values of

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

A concern is the power the internet

Employees and disgruntled customers

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Many companies are now using fewer suppliers

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

1. Growing need for computer-literate information

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

External Environment and Uncertainty

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Adapting to the Environment

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Levels of Corporate Culture

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Four Types of Corporate Culture

SOURCES: Based on Daniel R.

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

Cultural Leadership Influence

1. Cultural leadership articulates a vision for the

Developed by Cool Pictures & MultiMedia Presentations

Copyright 2004 by South-Western, a division of Thomson Learning. All rights reserved.

You might also like