Professional Documents
Culture Documents
More than
than
More
40,000
retail food
food
retail
stores
stores
Regional
Regional
firms
firms
$770
billion
330
associate members
associate members
that include
include retail
retail
that
combined
combined
annual sales
sales
annual
volume
volume
supplier
supplier
partners
partners
260
companies
companies
outside the
the US
US
outside
in more
more than
than
in
70
countries
countries
Independent
Independent
operations
operations
Multi-store
Multi-store
chains
chains
Nearly
Nearly
25,000
pharmacies
pharmacies
Distributor
Consum
er
3
DatafromFMIsU.S.GroceryShopperTrends2015andTheFoodRetailIndustrySpeaks2015
DEMOGRAPHI
C
Household
Composition
Increase in alone
households
Boomerang generation
Multi-generational
U.S.
Households
households
Diversity of family
13%
structure
28%
Alone
HH
36%
6%
Other
49%
28%
1960
2014
CULTURAL
Technology
Rapid speed of
information
Health issues/special
diets
Social networks
replacing news media
Online retail
Food Culture
Workforce
2%
38%
ECONOMIC
Family
HH w/o
kids
Family
HH with
kids
More women in
workforce
Rise of snacking
Exploration of flavor
Increase in dual income
Employment shift in family households Daily eating occasions
households
57%
50% 50%
18%
Meals
Snacks
Source: U.S. Census, 2014. Bureau of Labor Statistics, http://www.bls.gov/cps/wlf-table23-2008.pdf. 2014 Hartman Compass, n=21,861 adult eating
Key Findings
2014
1) A diversification of the primary
store as a touchstone of
shopper behavior
3) A generational transformation in
what planning means to food
shoppers
4) A re-orientation of consumer
attitudes around wellness, with
fresh taking a center stage
5) An opening for food retailers as
shoppers seek trusted allies to
help them navigate food and
wellness
2015
Paradigm shift: Reorganization of
household roles means
decentralized, shared shopping
Shopper base has broadened, but trip
missions have narrowed
Complex variety of household food
strategies means new shoppers
arent all alike
Retailer opportunities to support
shoppers are increasingly shaped by
household-level differences in
specialization and communication
Qualitative:
Quantitative:
0
1
Shift to a Shared Shopper Paradigm
10
PRIMARY
SHOPPER
PARADIGM
Do or Delegate
One person does it all,
managing food prep and
procurement holistically
SHARED
SHOPPER
PARADIGM
Split or Sync
Household members
specialize and split
responsibilities
11
Matriarchy
Democracy
12
2015 The Hartman Group, Inc.
TRENDS
SELF
PRIMARY SECONDARY SHARED
25%
Susie
SELF
Responsible for ALL
grocery shopping in
household
Average Household Budget
$61.30
1.3 Visits per Week
per Week
47% Men
53% Women
Paula
PRIMARY
43%
$118.40
1.7
per Week
Steve
10%
SECONDARY
112.40
1.3
per Week
67% Men
33% Women
Sam &
Stephanie
23%
SHARED
No primary shopper, shopping
shared between adults in
household
Average Household Budget
$104.10
1.5
per Week
52 % Men
48% Women
17
OVERALL
OVERALL AVERAGES:
AVERAGES:
trips:
trips: 1.5
1.5 trips/week
trips/week
Household
Household spending:
spending: $100.80
$100.80//week
week
25%
SELF
43%
P R I M A RY
Single-person
household
Multi-person
household
10%
23%
S E C O N D A RY
Multi-person
household
Shopper
Shopper
SHARED
Multi-person
household
Responsible for at
No primary shopper,
least 50% of
shopping shared
shopping, however,
between adults in
another adult is the
household
primaryMEN
decision
47% MEN 53%
30% MEN 70%
67%
33%
52% MEN 48%
maker
WOMEN
WOMEN
WOMEN
WOMEN
Average household budget Average household budget Average household budget Average household budget
$61.30/week $118.40/week$112.40/week$104.10/week
1.
3
shopping
trips
per week
1.
7
shopping
trips
per week
1.
+ 3
=
3.0
shopping
trips
per week
Household
shopping
trips per week
1.
5x
2
=
shopping
trips
per week
Household
shopping trips
per week
17%
Non-shopper
57%
26%
83
18
73
19
123
Million
U.S.
Households
203Million
Primary
Shoppers**
However.
There is no longer a 1:1 ratio
of primary shoppers to
households. With more
people assuming a significant
role in shopping, each
household has a potential for
multiple shoppers sharing the
responsibility.
More
people
claim to
be
Primary
shoppers
2.1
1.9
1.9
2.0
2.2
2.1
1.7
1.7
1.6
1.5
1.7
All or Most
shopper
trips per
week
1.3
Share at least
50% shopping
trips per week
2005
20
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
- Jesse, Male, 31
Source: FMI U.S. Grocery Shopper Trends, 2005-2014. n=2,265-2015. n=2116-2014; n=1548-2013; n=1401-2012;
21
76%
17%
Someone else has all or most of the responsibility for preparing dinner 7%
Secondary shopper
19%
55%
26%
Source: FMI U.S. Grocery Shopper Trends, 2015. Which best describes your responsibility
for preparing dinner? n=1,101. *Hartman analysis of time-use data from American's Use
of Time Project (1975-76) and American Time Use Study (2007-2008) as reported by Smith
39%
48%
Primary shopper
13%
30%
8%
In-store sampling
22
Print advertisements
14%
5%
4%
37%
22%
Self, Male
Secondary, Male
11%
Shared, Male
15%
18%
Source: FMI U.S. Grocery Shopper Trends, 2015. H3: How much influence do each of these
items have in determining whether or not to purchase for the very first time? Shoppers
n=1,164. F16: Which best describes your level of responsibility for preparing dinner?
27%
Domains of responsibility
Split by categories
23
24
Do or Delegate
One person does it
all, managing food
prep and
procurement
holistically
Delegation enabled
by
Clear roles
Routine eating
CPG brand loyalty
SHARED SHOPPER
PARADIGM
Split or Sync
Household members
specialize and split
responsibilities
Syncing enabled by
More robust
communication within
household
Lower risks of
experimentation
25
0
2
Meal Occasions
SCOPE
26
5.1 billion
week, but
Eat a meal,
At home,
890
million
1.1
billion
WHAT MAKES
A SUCCESSFUL
FAMILY
MEAL?
WHERE ARE
THE LOST
OPPORTUNITI
ES?
POTENTIAL
OPPORTUNITY
meals
skipped
each week
meals
eaten
away
from
home
With food
from home,
415
million
meals
eaten at
home, with
food from
food
service*
Together.
1.3
billion
home meals,
made with
food from
home, but
are eaten
alone
Sources: Meals skipped based on FMI U.S. Grocery Shopper Trends, 2015. Other calculations based on Hartman Compass, 2013-2014, adult
meal occasions n=19,018. *Food sourced from food service does not include food from food retailers
15.7
15.9
14.9
13.7
15.1
TOTAL Adults
27
SEGMENT
28
Older
Older
1.1 Pre1.1Younger
1.5
1.2
1.0
0.7
families, Families families, non-
family
no
kids
with
kids
no kids
family
57 58 68 63 55 49
% % % % % %
Source: FMI U.S. Grocery Shopper Trends, 2015. Shoppers. Dinners AFH, Where usually go n=2265. H1: When it comes to helping you stay healthy,
which of these people/institutions tend to be on your side (helping you), and which tend to be working against you (making it more difficult to stay
SEGMENT
29
14
eat
It
was
important that the
40%food taste
better than the old
status quo
2.6
1.5x
x
2.0
1.7x
x
Source: Hartman Group Compass, 2013-2014, Adult dinners. Young family n=258 dinners eaten as Couple, HH-with-children n=260 dinners
eaten as Family.
SEGMENTS
REGULARL
Y
(5+times/we
ek)
31%
46%
37%
30%
25%
28%
69%
54%
63%
70%
75%
72%
Families
with
kids
Older
families, no
kids
Total
Pre-family
Younger
families,
kids
no
Older
nonfamily
TIMES/WEEK)
30
%
households
at-home
dinner
(5+ times/wk.)
61%
80%
63%
LESS
MORE
Knowledgeab
le about
PUTTING
TOGETHER
A MEAL
Knowledgea
ble about
PUTTING
TOGETHER
A MEAL
LESS
76%
MORE
TOTAL
Knowledgeable
Knowledgeable
about
About
PREPARING PREPARING
FRESH
FRESH
PRODUCE
PRODUCE
Source: FMI U.S. Grocery Shopper Trends, 2015. M1: During an average week, how often do you eat dinner? n=2,265. F19: How would you rate
your knowledge on [cooking skill]? n=1,101.
31
0
3
Other
Shopper Values
andTopics
Trends
71
92
32
Strategies
Source: FMI U.S. Grocery Shopper Trends, 2015. The food I eat at home is much healthier than the food I eat away from home, Shoppers n=1,186.
When it comes to helping you stay healthy, which of these groups tend to be on your side, and which tend to be working against you?, Shoppers
33
6% 72%
3% 70%
4%61%
6%52%
6%45%
11%
40%
11%
32%
26%
30%
13%
30%
34%
19%
26%
17%
16%
16%
41%
13%
33%
7%
57%6%
Source: FMI U.S. Grocery Shopper Trends, 2015. The food I eat at home is much healthier than the food I eat away from home, Shoppers n=1,186.
When it comes to helping you stay healthy, which of these groups tend to be on your side, and which tend to be working against you?, Shoppers
2015 UPDATE:
COULD BE
HEALTHIER
25%
28%
32%
36%
Top-2 box
71%
75%
72%
68%
64%
Bottom-2 box
Millennials
(18-36)
Gen-X
(37-50)
Boomer
(51-69)
Mature
(70+)
Total
especially among
millennials
34
42%
33%
31%
23%
18%
NUTRITIOUS
Source: FMI U.S. Grocery Shopper Trends, 2015. H19: Thinking of all the foods you eat at home how would you describe your diet? H21: Who
do you feel should be primarily responsible for ensuring that the food you buy in your grocery store is nutritious? Shoppers n=1,164.
2015 UPDATE:
30
of Shoppers
participated in some
kind of specialized
approach to eating in
the past 12 months
38%
Millennials
(18-36)
25%
26%
25%
Gen-X
(37-50)
Boomers
(51-69)
Mature
(70+)
Q: Which of these
Total
approaches to eating
Millennials Gen-X
(30%
(38%)
(25%)
have you used in the past shoppers)
12 months? (n=320)
35
Boomers
(26%)
Mature
(25%)
Vegetarian
26%
31%
20%
22%
25%
Lactose-free
23%
19%
13%
35%
30%
Gluten-free
21%
24%
18%
16%
27%
Dairy-free
19%
20%
20%
17%
12%
17%
15%
17%
15%
27%
Source: FMI U.S. Grocery Shopper Trends, 2015. H8: Which of these approaches to eating have you used in the past 12 months? Shoppers
using dietary approach n=320.
55%
0.53
Myself as an
0.49
individual
36
33%
32%
Food
Government
manufacturers
institutions
Food stores
58%
35%
27%
29%
28%
37%
38%
36%
32%
32%
30%
10%
Farmers
10%
9%
2010
2011
15%
12%
2012
43%
42%
38%
FDA*
USDA
*
41%
34%
FDA
FDA and
and
USDA
USDA
Introduced
Introduced
in
in 2015
2015
survey
survey
23%
19%
10%
2009
58%
51%
25%
12%
Consumer groups
8%
58%
64%
15%
2013
19%
18%
17%
2014
2015
Source: FMI U.S. Grocery Shopper Trends, 2015. H24: Who do you rely on the most to ensure that the products you buy in your grocery store are
safe? n=1,164-2015; n=1059-2014; n=776-2013; n=1026-2011; n=1001-2010. *Additional governement organizations added in 2015.
85%
81%
83%
0.68 0.74
37
93
%
0.68
0.65 66%
86%
88%
89%
83%
83%
84%
0.78
0.71
0.73
0.72
Restaurants
0.43
91% in 2014)
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Source: FMI U.S. Grocery Shopper Trends, 2015. H22: How confident are
you that the food in your grocery store is safe? H23: How confident are
you that restaurant food is safe? n=1,164-2015; n=1059-2014; n=772-
Difference
from 2014
results
-5%
75%
Total
-1%
-5%
43%
-4%
38%
30%
38
-2%
29%
Source: FMI U.S. Grocery Shopper Trends, 2015. How much of a health risk do you believe each of the following food-related items present?
39
2014
Whole grain
41%
Low sodium
41%
48%
Low sugar
41%
38%
High fiber
38%
37%
37%
No artificial ingredients
36%
No trans35%
fats
35%
No preservatives
Low calorie
29%
No/Low fat
29%
33%
28%
26%
Natural
31%
26%
Non-GMO
30%
22%
Low/Lowers cholesterol
22%
Claim patterns
identified
via factor analysis*
20%
Certified organic
24%
20%
Low carb
19%
Antioxidant-rich
22%
19%
Vitamin-enriched
22%
Calcium-fortified
Gluten-free
21%
14%
10%
Red boxes
indicate that
change in results
year over year
are statistically
significant at
p<.05.
18%
Source: FMI U.S. Grocery Shopper Trends, 2015. H11: What health claims do you look for on
the package when purchasing a food product?
*Principal-axis factor analysis, Varimax rotation. 2014, n=1,081. 2015, n=1,164.
40
Currently
seek
non-GMO
26%
74%
vs. 22% in
2014
26%
19%
55%
45%
vs. 47% in
2014
Source: FMI U.S. Grocery Shopper Trends, 2015. G0: Please indicate whether you deliberately avoid or make sure you get any of the following
kinds of foods or beverages. G1: Which of the following comes closest to describing your opinion about foods and beverages that may include
ingredients from biotechnology or genetically modified organisms (GMOs)? Shoppers n=1,164
41
63%
79%
69%
Source: FMI U.S. Grocery Shopper Trends, 2015. G2: Do you think foods and food
ingredients from biotechnology or genetically modified organisms (GMOs) should be?
Overall n=1,101; Would not avoid n=563; Would avoid, but dont currently n=228;
To navigate this complex subject, the FMI survey presented GMO opinion questions in
multiple formats to understand bias or distortion due to question framing. However,
consumers were relatively consistent in their responses across all the framing texts used.
42
V.3a
V.2
V.3b
"Some consumer
groups say that
"The US Food & Drug genetically
Administration (FDA) engineered foods
has determined that
(GMOs) are unproven
genetically engineered and could pose risks
foods (GMOs) in the
to consumers,
marketplace are safe farmers or the
and do not differ from environment. On the
other foods in any
other hand, the US
meaningful way. On
Food & Drug
the other hand, some Administration (FDA)
consumer groups say has determined that
that GMOs are
GMOs in the
unproven and could
marketplace are safe
pose risks to
and do not differ from
consumers, farmers or other foods in any
the environment."
meaningful way."
G1) Which of the following comes closest to describing your opinion about foods and beverages that may include
ingredients from biotechnology
or 'genetically modified' organisms (GMOs)?
I would seek them out when
available
I would avoid them if I can
I neither seek them out nor avoid
them
4%
3%
4%
6%
4%
45%
50%
41%
42%
46%
51%
47%
54%
52%
50%
Source: FMI U.S. Grocery Shopper Trends, 2015. n=2,265 (Total), n=756 (Question version 1), n=735 (Question version 2), n=370 (Question
47%
47%
Supports US Economy
44%
43
63%
42%
38%
37%
37%
34%
34%
31%
28%
Total
Source: The Hartman Group, Transparency 2015. When deciding which product/service to purchase, how important is it that THE COMPANY that
produces the product/service? (5 pt. scale: Top Box Very Important). n=1779.
Knowing the animals were raised in as natural environment as possible (i.e. cage-free, pasture-raised, etc.)
65%
Knowing that animals were not used for product safety testing
65%
63%
44
Knowing that other animals were not harmed in the capture/raising (i.e. dolphin-safe tuna)
Knowing the company who produced the product supported animal welfare causes/organizations
51%
45%
33%
Total
Source: The Hartman Group, Transparency 2015. Which of the following aspects of animal welfare practices would make you more likely to buy
a product? (select all that apply). Shoppers concerned with animal welfare, n=1,280.
Good Value
55%
Convenience
45%
42%
29%
25%
Employment Practices
25%
21%
Animal Welfare
19%
45
Fair Trade
17%
16%
15%
15%
13%
Minimal/Ecofriendly Packaging
13%
12%
10%
6%
6%
Social Zone:
Concerns include social
responsibility, humane treatment,
community involvement and
fairness
Economic Zone:
Concerns include financial
stability and welfare
Environmental Zone:
9%
7%
Millennials
(18-36)
2014
7%
6%
4%
TOTAL
46
Gen-X
(37-50)
5%
Boomers
(51-69)
2015
ONLINE SHOPPING
CONTINUES TO BE
POPULAR AMONG
MILLENNIALS
6%
Mature
(70+)
More
thanone
oneorder
orderper
perweek;
week;4%
2%
About
About one order every two weeks; 13
Fewer than one order a month; 50%
About one order a month; 31%
ONLINE SHOPPERS
ARE INFREQUENT
Source: FMI U.S. Grocery Shopper Trends, 2015. c4: Please indicate the sources where youve purchased grocery type items, either in person or online in the past
30 days? Shoppers n=2,265. C31: How many online orders of grocery type items do you receive in an average month? (please select one) Online shoppers
37%
36%
31%
30%
47
29%
Breakfast cereal
28%
28%
Natural/Organic (NET)
28%
25%
Meat or poultry
Pet products
Frozen food
23%
20%
18%
Non-prescription drugs
17%
40
of Millennials who
shop online are
purchasing NATURAL
AND ORGANIC
products online
compared to other
generations:
20% Gen-X
16%
Boomer
8%
Mature
Source: FMI U.S. Grocery Shopper Trends, 2015. c33: Which, if any, of these types of grocery items have you ordered online during the past 12 months?
Shoppers using online channel n=212.