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National Press Foundation

Food, from Farm to Table


David Fikes
Food Marketing Institute
VP, Consumer/Community Affairs and Communications

FMI PROUDLY ADVOCATES ON BEHALF


OF THE FOOD RETAIL INDUSTRY.
FMI conducts programs in
public affairs, food safety,
research, education and
industry relations on
behalf of its more than
1,225 food retail and
wholesale member
companies in the U.S.
and around the world.
FMI membership covers
the spectrum of diverse
venues where food is
sold.

More than
than
More

40,000
retail food
food
retail
stores
stores

Regional
Regional
firms
firms

$770
billion

330
associate members
associate members
that include
include retail
retail
that

combined
combined
annual sales
sales
annual
volume
volume

supplier
supplier
partners
partners

260

companies
companies
outside the
the US
US
outside
in more
more than
than
in

70

countries
countries

Independent
Independent
operations
operations

Multi-store
Multi-store
chains
chains

Nearly
Nearly

25,000
pharmacies
pharmacies

Food Retails Unique Role in the Food


Chain
Farmer
Retailer
Processor

Distributor

Consum
er
3

The Retail Food Industry


Consumers visit
supermarkets 1.5 times
each week
Average Supermarket
carries more than 42,000
items
Profit Margin of 1-2%
Profound Truth: imitation
& differentiation
4

DatafromFMIsU.S.GroceryShopperTrends2015andTheFoodRetailIndustrySpeaks2015

U.S. Grocery Shopper


Trends, 2015

FMI U.S. Grocery Shopper Trends, 2015

2015 The Hartman Group, Inc.

Macro Trends affecting Shoppers Today

DEMOGRAPHI
C
Household
Composition

Increase in alone
households

Boomerang generation

Multi-generational
U.S.
Households
households

Diversity of family
13%
structure
28%

Alone
HH

36%

6%

Other

49%
28%

1960

2014

CULTURAL

Technology

Health & Wellness

Rapid speed of
information

Health issues/special
diets

Social networks
replacing news media

Fresh Less Processed

Online retail

Food Culture

Workforce

2%

38%

ECONOMIC

Family
HH w/o
kids
Family
HH with
kids

More women in
workforce

Shift from cooking to


eating culture

Rise of snacking

Exploration of flavor
Increase in dual income
Employment shift in family households Daily eating occasions
households

Husband and wife both


working
44%
36%
Husband only
working

57%

50% 50%
18%

1967 1972 1977 1982 1987 1992 1997 2002 2006

Meals

Snacks

Source: U.S. Census, 2014. Bureau of Labor Statistics, http://www.bls.gov/cps/wlf-table23-2008.pdf. 2014 Hartman Compass, n=21,861 adult eating

2015 The Hartman Group, Inc.

Key Findings

2014
1) A diversification of the primary
store as a touchstone of
shopper behavior

FMI U.S. Grocery Shopper Trends, 2015

2) A fragmentation of the primary


shopper role within
households

3) A generational transformation in
what planning means to food
shoppers
4) A re-orientation of consumer
attitudes around wellness, with
fresh taking a center stage
5) An opening for food retailers as
shoppers seek trusted allies to
help them navigate food and
wellness

2015
Paradigm shift: Reorganization of
household roles means
decentralized, shared shopping
Shopper base has broadened, but trip
missions have narrowed
Complex variety of household food
strategies means new shoppers
arent all alike
Retailer opportunities to support
shoppers are increasingly shaped by
household-level differences in
specialization and communication

Food retailers are well positioned


to develop long-term Family Meal
strategies
Families at different lifecycle stages
need different approaches, with
opportunities to grow Family Meal
success throughout the day for families
with and without children
Stores can support eating rhythms,

FMI U.S. Grocery Shopper Trends, 2015

2015 The Hartman Group, Inc.

FMI U.S. Shopper Trends 2015 - Methodology

Qualitative:

Quantitative:

In-depth, one-on-one interviews with


10 consumers from 5 two-shopper
households in the Seattle area, with 3hour tours of home kitchens, eating
and food-storage areas, and shopalong interviews in frequented food
retail locations
5 additional consumers from around
the US, who completed journaling and
photo-collage homework exercises
prior to debriefing
2013-2014 Hartman Group
ethnographic research into eating and
shopping.

Survey fielded to n=2,265 US primary


shoppers, 18+ years old
25-minute online questionnaire, with
sample obtained via Harris Online
research panel
Split sample to cover wider range of
topics, with each sub-sample n>1,100
Additional analysis was conducted of
previous FMI survey data, US Census,
USDA data sets on consumer spending,
health and eating, Pew Social Research
reports and Hartman Group 2013-14
Compass data.

FMI U.S. Grocery Shopper Trends, 2015

0
1
Shift to a Shared Shopper Paradigm

2015 The Hartman Group, Inc.

FMI U.S. Grocery Shopper Trends, 2015

2015 The Hartman Group, Inc.

Paradigm shift: Reorganization of household roles


means decentralized, shared shopping

10

Underlying the shift in Primary shopper roles is a deeper shift in


how households manage food, moving away from a Primary Shopper
Paradigm and towards a Shared Shopper Paradigm.

PRIMARY
SHOPPER
PARADIGM

Do or Delegate
One person does it all,
managing food prep and
procurement holistically

SHARED
SHOPPER
PARADIGM

Split or Sync
Household members
specialize and split
responsibilities

FMI U.S. Grocery Shopper Trends, 2015

2015 The Hartman Group, Inc.

American Revolution in the Household Food


Governance Model

11

Matriarchy

Democracy

FMI U.S. Grocery Shopper Trends, 2015

12
2015 The Hartman Group, Inc.

TRENDS

SELF
PRIMARY SECONDARY SHARED

25%

Susie

SELF
Responsible for ALL
grocery shopping in
household
Average Household Budget

$61.30
1.3 Visits per Week

per Week

47% Men

53% Women

Paula

PRIMARY

43%

Responsible for ALL or MOST


of grocery shopping in
household
Average Household Budget

$118.40
1.7

per Week

Visits per Week

30% Men 70 % Women

Steve
10%

SECONDARY

Responsible for at least 50% of


shopping, however, another adult
is the primary decision maker
Average Household Budget

112.40

1.3

per Week

Visits per Week

67% Men

33% Women

Sam &
Stephanie

23%

SHARED
No primary shopper, shopping
shared between adults in
household
Average Household Budget

$104.10
1.5

per Week

Visits per Week

52 % Men

48% Women

FMI U.S. Grocery Shopper Trends, 2015

2015 The Hartman Group, Inc.

Shifting the ledger in accounting for trips per week :


primary shopper vs. household

17

OVERALL
OVERALL AVERAGES:
AVERAGES:
trips:
trips: 1.5
1.5 trips/week
trips/week

Household
Household spending:
spending: $100.80
$100.80//week
week

25%
SELF

43%
P R I M A RY

Single-person
household

Multi-person
household

Responsible for ALL


grocery shopping in
household

Responsible for ALL or


MOST of grocery
shopping in household

10%

23%

S E C O N D A RY
Multi-person
household

Shopper
Shopper

SHARED
Multi-person
household

Responsible for at
No primary shopper,
least 50% of
shopping shared
shopping, however,
between adults in
another adult is the
household
primaryMEN
decision
47% MEN 53%
30% MEN 70%
67%
33%
52% MEN 48%
maker
WOMEN
WOMEN
WOMEN
WOMEN
Average household budget Average household budget Average household budget Average household budget

$61.30/week $118.40/week$112.40/week$104.10/week

1.
3

shopping
trips
per week

1.
7

shopping
trips
per week

1.
+ 3

=
3.0

Source: FMI U.S. Grocery Shopper Trends, 2015. Shoppers n=2,265.

shopping
trips
per week

Household
shopping
trips per week

1.
5x
2
=

shopping
trips
per week

Household
shopping trips
per week

2015 The Hartman Group, Inc.

The shopper base has broadened

More people are having a larger role in


grocery shopping.
Grocery shopping roles among U.S. adults

17%

Non-shopper

57%

26%

Share at least 50% of


shopping

FMI U.S. Grocery Shopper Trends, 2015

All or most of shopping

83

of all U.S. Adults say they have at least


%50% of the household responsibility for
grocery shopping

Men are driving the change

18

73

all U.S. Adult men say they have at


% of
least 50% of the household responsibility
for grocery shopping

Source: FMI U.S. Grocery Shopper Trends, 2015. n=2,892.


*U.S. Census, 2014. **Hartman analysis of primary shoppers (those with 50% or more
responsibility for shopping within household) among all adults in U.S.

2015 The Hartman Group, Inc.


FMI U.S. Grocery Shopper Trends, 2015

19

123

Million
U.S.
Households

203Million
Primary
Shoppers**

However.
There is no longer a 1:1 ratio
of primary shoppers to
households. With more
people assuming a significant
role in shopping, each
household has a potential for
multiple shoppers sharing the
responsibility.

More
people
claim to
be
Primary
shoppers

2015 The Hartman Group, Inc.

Trip missions have narrowed


Shared shopping means fewer trips reported per shopper
Average weekly shopping trips to grocery store by primary shopper
2.2

2.1
1.9

1.9

2.0

2.2

2.1
1.7

1.7

1.6

1.5

1.7

All or Most
shopper
trips per
week

1.3

Share at least
50% shopping
trips per week

FMI U.S. Grocery Shopper Trends, 2015

2005

20

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

Shared shopping requires more coordination, before and during, in order to


never waste a trip.
The Greek yogurt wasnt on the list. Its just something I
added. Ive added a few things to the list. The Greek yogurt,
the gluten free bread I added, and then the pears, are all
not on the list. The bread I know that our son still eats that
type, and I chose it because I read its the healthiest you
can get. And I know that were out of bread at home.

- Jesse, Male, 31
Source: FMI U.S. Grocery Shopper Trends, 2005-2014. n=2,265-2015. n=2116-2014; n=1548-2013; n=1401-2012;

2015 The Hartman Group, Inc.

Changes in food shopping responsibility are driven by


changes in food prep responsibilities

Role in COOKING drives role in SHOPPING

FMI U.S. Grocery Shopper Trends, 2015

I share at least 50% responsibility for preparing dinner

21

76%

I have all or most of the responsibility for preparing dinner

17%

Someone else has all or most of the responsibility for preparing dinner 7%

Secondary shopper

19%

55%

26%

Shared, no primary shopper

Source: FMI U.S. Grocery Shopper Trends, 2015. Which best describes your responsibility
for preparing dinner? n=1,101. *Hartman analysis of time-use data from American's Use
of Time Project (1975-76) and American Time Use Study (2007-2008) as reported by Smith

39%

48%

Primary shopper

13%

2015 The Hartman Group, Inc.

Complex variety of household food strategies means


new shoppers arent all alike

Not all male shoppers are alike.


Factors that have a great deal of influence
when considering to purchase a product for
the first time
28%
Nutrition labels

30%
8%

FMI U.S. Grocery Shopper Trends, 2015

In-store sampling

22

Print advertisements

Friends/Family, word of mouth

14%
5%
4%

37%

22%
Self, Male
Secondary, Male

11%

Shared, Male

15%
18%

Source: FMI U.S. Grocery Shopper Trends, 2015. H3: How much influence do each of these
items have in determining whether or not to purchase for the very first time? Shoppers
n=1,164. F16: Which best describes your level of responsibility for preparing dinner?

27%

2015 The Hartman Group, Inc.

Shoppers can specialize by category, eater or


occasion, and can communicate both pre- and/or
during shopping
Even in households with fairly equal
division of shopping labor we see
specialization and differences in
Connection to who will cook
Shopping for foods that the shopper will
prepare, vs. to be prepared by another
household member

Domains of responsibility
Split by categories

FMI U.S. Grocery Shopper Trends, 2015

E.g., men shopping for meat for grilling or for


household cleaners or paper products

23

Split by who the eaters are


For entire households needs and preferences
vs. shopping for ones own tastes and
preferences
For the kids vs. just only for the adult meals
and snacks

Split by eating occasion


For breakfast and lunch vs. shopping for all
meals and dinner
For pre-planned meals vs. immediate

Theres a good balance between the two of


us. I actually cook more dinners than she does
because Erin doesnt eat red meat. But she
plans more of our meals and comes up with
recipes.
We usually plan three to four nights ahead,
but then it transitions to not planning and
shopping for tonight or tomorrow. So when I
shop, its more for something were going to
eat tonight or tomorrow.
-- Matt & Erin

2015 The Hartman Group, Inc.

In an emerging Shared Shopper Paradigm, stores must


understand households, and role of the individual

FMI U.S. Grocery Shopper Trends, 2015

PRIMARY SHOPPER PARADIGM

24

Do or Delegate
One person does it
all, managing food
prep and
procurement
holistically

Delegation enabled
by
Clear roles
Routine eating
CPG brand loyalty

SHARED SHOPPER
PARADIGM
Split or Sync
Household members
specialize and split
responsibilities

Syncing enabled by
More robust
communication within
household
Lower risks of
experimentation

FMI U.S. Grocery Shopper Trends, 2015

25

0
2
Meal Occasions

2015 The Hartman Group, Inc.

SCOPE

FMI U.S. Grocery Shopper Trends, 2015

2015 The Hartman Group, Inc.

Family Meals depend on several factors, with multiple


places to enhance consumer success

26

5.1 billion

adult meals possible each

week, but

Eat a meal,

At home,

890
million

1.1
billion

WHAT MAKES
A SUCCESSFUL
FAMILY
MEAL?
WHERE ARE
THE LOST
OPPORTUNITI
ES?

POTENTIAL
OPPORTUNITY

meals
skipped
each week

meals
eaten
away
from
home

With food
from home,

415
million

meals
eaten at
home, with
food from
food
service*

Together.

1.3
billion

home meals,
made with
food from
home, but
are eaten
alone

3.7 billion meals

Sources: Meals skipped based on FMI U.S. Grocery Shopper Trends, 2015. Other calculations based on Hartman Compass, 2013-2014, adult
meal occasions n=19,018. *Food sourced from food service does not include food from food retailers

2015 The Hartman Group, Inc.

Having children under 18 years of age in the


household increases consistency and frequency of
meals
MEAL OCCASIONS PER WEEK
14.5

15.7

15.9

14.9

13.7

15.1

FMI U.S. Grocery Shopper Trends, 2015

TOTAL Adults

27

Meal consistency actually peaks among


Households with Children under 18 years of
age, primarily due to their higher rates of
dinner consumption
Source: Hartman Compass 2013-2014, n=43,024 adult eating occasions.

Lael: Our meal planning has


changed dramatically since our son
moved out. Were not that big on
eating now. We do it because we
have to sustain ourselves. We dont
do as much cooking these days. A
lot less. Five years ago I would still
shop on weekends and make sure
there was food almost every night.
These days I just kind of figure it
out.
Ken: I make my own food and she
makes her own food. We dont sit
down to cook a meal.

SEGMENT

FMI U.S. Grocery Shopper Trends, 2015

2015 The Hartman Group, Inc.

Families with kids lean on fast food despite their belief


that these restaurants hinder their wellness goals

28

DINNERS EATEN AWAY


FROM HOME, PER WEEK

Older
Older
1.1 Pre1.1Younger
1.5
1.2
1.0
0.7
families, Families families, non-

WHEN YOU DO,


WHERE DO YOU USUALLY GO? Total

family

no
kids

with
kids

no kids

family

A MAJORITY OF FAMILIES BELIEVE FAST FOOD RESTAURANTS ARE


MAKING IT MORE DIFFICULT FOR THEM TO STAY HEALTHY
FAST FOOD RESTAURANTS
ARE WORKING AGAINST
ME
WHEN IT COMES TO HEALTH

57 58 68 63 55 49
% % % % % %

Source: FMI U.S. Grocery Shopper Trends, 2015. Shoppers. Dinners AFH, Where usually go n=2265. H1: When it comes to helping you stay healthy,
which of these people/institutions tend to be on your side (helping you), and which tend to be working against you (making it more difficult to stay

SEGMENT

2015 The Hartman Group, Inc.

Its not just convenience; the need for variety leads to


away-from-home meals
YOUNGER FAMILIES, NO KIDS,
EATING DINNER AS COUPLE

13%I wanted something different to


eat
%It was important that the
34 food taste better than the old
status quo

FMI U.S. Grocery Shopper Trends, 2015

HOUSEHOLDS WITH CHILDREN,


EATING DINNER TOGETHER AS
FAMILY
%I wanted something different to

29

14
eat
It
was
important that the
40%food taste
better than the old
status quo

2.6
1.5x
x

More likely to eat


Away From
Home

2.0
1.7x
x

More likely to eat


Away From
Home

Source: Hartman Group Compass, 2013-2014, Adult dinners. Young family n=258 dinners eaten as Couple, HH-with-children n=260 dinners
eaten as Family.

SEGMENTS

2015 The Hartman Group, Inc.

Cooking confidence leads to better consistency of at


home dinner preparation
SIZE OF OPPORTUNITY:

HOUSEHOLDS THAT PREPARE DINNER AT HOME LESS


FREQUENTLY
(0-4 TIMES/WEEK)
Prepare dinner
at-home
LESS
FREQUENTLY
(0-4 times/week)

REGULARL
Y

(5+times/we
ek)

31%

46%

37%

30%

25%

28%

69%

54%

63%

70%

75%

72%

Families
with
kids

Older
families, no
kids

Total

Pre-family

Younger
families,
kids

no

Older
nonfamily

AT-HOME DINNER CONSISTENCY IMPROVES (5+


FMI U.S. Grocery Shopper Trends, 2015

TIMES/WEEK)

30

WHEN COOKS ARE VERY KNOWLEDGEABLE ABOUT


BASIC COOKING SKILLS

%
households
at-home
dinner
(5+ times/wk.)

61%

80%

63%

LESS

MORE

Knowledgeab
le about
PUTTING
TOGETHER
A MEAL

Knowledgea
ble about
PUTTING
TOGETHER
A MEAL

LESS

76%

MORE
TOTAL

Knowledgeable
Knowledgeable
about
About
PREPARING PREPARING
FRESH
FRESH
PRODUCE
PRODUCE

Source: FMI U.S. Grocery Shopper Trends, 2015. M1: During an average week, how often do you eat dinner? n=2,265. F19: How would you rate
your knowledge on [cooking skill]? n=1,101.

FMI U.S. Grocery Shopper Trends, 2015

31

0
3
Other
Shopper Values
andTopics
Trends

2015 The Hartman Group, Inc.

2015 The Hartman Group, Inc.

When it comes to eating healthy at home, consumers


trust food retailers to be their wellness allies

US Consumers need and want to eat better


say the food they eat is as not as healthy
as %
it could be

71

Consumers and public health experts agree that


eating at home is healthier than eating out
of consumers say eating at home is
healthier than eating out
%

FMI U.S. Grocery Shopper Trends, 2015

92

32

Strategies

are needed to encourage more


cooking among the Wolfson,
general
population
et al., Department
of Health Policy and
Management, Bloomberg School of Public Health, John
Hopkins University, 2014.

Consumers trust food retailers to be their


wellness allies

Source: FMI U.S. Grocery Shopper Trends, 2015. The food I eat at home is much healthier than the food I eat away from home, Shoppers n=1,186.
When it comes to helping you stay healthy, which of these groups tend to be on your side, and which tend to be working against you?, Shoppers

2015 The Hartman Group, Inc.

When it comes to eating healthy at home, consumers


trust food retailers to be their wellness allies

When it comes to helping you stay healthy,


which of these groups tend to be on your side
Working for me
Working against me
and which tend to
be
working
against you?
4% 79%
My family
Doctors
My friends
Farmers
Fitness/health clubs
My ''primary'' food store
Drug stores
Local restaurants

FMI U.S. Grocery Shopper Trends, 2015

Health insurance companies

33

Food stores in general


Government institutions
The news media
Celebrity chefs
Food manufacturers
The entertainment industry
Fast food restaurants

6% 72%
3% 70%
4%61%
6%52%
6%45%
11%
40%
11%
32%
26%
30%
13%
30%
34%
19%
26%
17%
16%
16%
41%
13%
33%
7%
57%6%

Source: FMI U.S. Grocery Shopper Trends, 2015. The food I eat at home is much healthier than the food I eat away from home, Shoppers n=1,186.
When it comes to helping you stay healthy, which of these groups tend to be on your side, and which tend to be working against you?, Shoppers

2015 UPDATE:

2015 The Hartman Group, Inc.

Health & Wellness/Nutrition

Shoppers believe their


diet

COULD BE
HEALTHIER

Shopper self-assessment of health of


diet
29%

25%

28%

32%

36%

Top-2 box

71%

75%

72%

68%

64%

Bottom-2 box

Millennials
(18-36)

Gen-X
(37-50)

Boomer
(51-69)

Mature
(70+)

Total

FMI U.S. Grocery Shopper Trends, 2015

especially among
millennials

34

Most shoppers hold


themselves primarily
responsible for their
health
but also rely on
partners to make
sure their food is

Who do you feel should be primarily


responsible for ensuring that the food you
80%
buy in your grocery store is nutritious?

42%

33%

31%

23%

18%

NUTRITIOUS
Source: FMI U.S. Grocery Shopper Trends, 2015. H19: Thinking of all the foods you eat at home how would you describe your diet? H21: Who
do you feel should be primarily responsible for ensuring that the food you buy in your grocery store is nutritious? Shoppers n=1,164.

2015 UPDATE:

2015 The Hartman Group, Inc.

Health & Wellness/Nutrition

30

Percent of each generation participating in a specialized dietary app

of Shoppers
participated in some
kind of specialized
approach to eating in
the past 12 months

38%

Millennials
(18-36)

25%

26%

25%

Gen-X
(37-50)

Boomers
(51-69)

Mature
(70+)

FMI U.S. Grocery Shopper Trends, 2015

Q: Which of these
Total
approaches to eating
Millennials Gen-X
(30%
(38%)
(25%)
have you used in the past shoppers)
12 months? (n=320)

35

Boomers
(26%)

Mature
(25%)

Vegetarian

26%

31%

20%

22%

25%

Lactose-free

23%

19%

13%

35%

30%

Gluten-free

21%

24%

18%

16%

27%

Dairy-free

19%

20%

20%

17%

12%

Seek raw/living foods

17%

15%

17%

15%

27%

Source: FMI U.S. Grocery Shopper Trends, 2015. H8: Which of these approaches to eating have you used in the past 12 months? Shoppers
using dietary approach n=320.

2015 UPDATE: FOOD SAFETY

2015 The Hartman Group, Inc.

Shoppers Assign Shared Responsibility For Food


Safety
In a substantial shift over the past five years, shoppers now tend to rely on a broader array
of parties responsible for food safety.
Shoppers have long reported a role for government institutions about as frequently as for
food manufacturers or food stores. However, in 2015, when shoppers were asked about
specific, individual agencies, FDA and USDA, they revealed that they rely on these
institutions more than anyone else, aside from themselves.

Who to Rely on To Ensure What is Bought at Grocery is Safe


63%

55%
0.53

FMI U.S. Grocery Shopper Trends, 2015

Myself as an
0.49
individual

36

33%
32%
Food

Government
manufacturers
institutions
Food stores

58%

35%

27%
29%

28%

37%

38%
36%
32%

32%
30%

10%

Farmers

10%

9%

2010

2011

15%
12%

2012

43%
42%
38%

FDA*
USDA
*

41%
34%

FDA
FDA and
and
USDA
USDA
Introduced
Introduced
in
in 2015
2015
survey
survey

23%
19%

10%

2009

58%

51%

25%
12%
Consumer groups
8%

58%

64%

15%

2013

19%
18%

17%

2014

2015

Source: FMI U.S. Grocery Shopper Trends, 2015. H24: Who do you rely on the most to ensure that the products you buy in your grocery store are
safe? n=1,164-2015; n=1059-2014; n=776-2013; n=1026-2011; n=1001-2010. *Additional governement organizations added in 2015.

2015 UPDATE: FOOD SAFETY

2015 The Hartman Group, Inc.

Shoppers Generally Trust Food Retailers To Provide


Safe Food
Overall, there is relatively high
confidence in the food supply
found at grocers. This level of
basic confidence has remained
consistent over the past ten
years.

How CONFIDENT are you that the food


is safe? Grocery vs. Restaurant Food
Grocery stores
85%

85%

81%

83%

FMI U.S. Grocery Shopper Trends, 2015

0.68 0.74

37

I TRUST my grocery store to


ensure that the food I
purchase is safe
of Shoppers trust
their grocery store
to ensure safe food
products (compared to

93
%

0.68
0.65 66%

86%

88%

89%
83%

83%

84%

0.78
0.71

0.73

0.72

Restaurants

0.43

91% in 2014)

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Source: FMI U.S. Grocery Shopper Trends, 2015. H33: How


much do you agree or disagree with the following statement
[I trust my grocery store to ensure that the food I purchase

Source: FMI U.S. Grocery Shopper Trends, 2015. H22: How confident are
you that the food in your grocery store is safe? H23: How confident are
you that restaurant food is safe? n=1,164-2015; n=1059-2014; n=772-

2015 The Hartman Group, Inc.

Shoppers Have A Variety Of Concerns When It Comes


To The Safety Of Their Food; Perceived Risks Vary
Somewhat With Age
Consumers express a variety of food safety concerns including: bacterial
contamination of foods (75%); presence of chemicals such as pesticides
(71%) or hormones (60%); tampering with the food (65%); food sourced
from China (59%); and terrorists tampering with food (58%).

Difference
from 2014
results

-5%
75%

Total
-1%

-5%
43%

-4%

38%

FMI U.S. Grocery Shopper Trends, 2015

30%

38

-2%

29%

Source: FMI U.S. Grocery Shopper Trends, 2015. How much of a health risk do you believe each of the following food-related items present?

2015 UPDATE: GMOs

FMI U.S. Grocery Shopper Trends, 2015

2015 The Hartman Group, Inc.

GMO Avoidance is Currently More about Minimally


Processed Foods than about Health

39

Shoppers tend to have sets of


claims they seek in tandem,
corresponding with underlying
interests and values. Those who
seek high fiber, for example, tend
to be among those who seek whole
grain. Those who seek low calories
tend to among those who seek low
sugar on the one hand and low carb
on the other.
Seeking Non-GMO is the single
strongest indicator of an underlying
interest in minimal processing,
cued by an array of alternative
claims such as Certified organic
or No preservatives.

Claims sought by shoppers


2015

2014

Whole grain

41%

Low sodium

41%

48%

Low sugar
41%

38%

High fiber

38%

37%

37%

No artificial ingredients

36%

No trans35%
fats

35%

No preservatives

Low calorie

29%

No/Low fat

29%

33%

28%

No HFCS (high-fructose corn syrup)

26%

Natural
31%

26%

Non-GMO

30%

22%

Low/Lowers cholesterol

22%

Reduces risk of heart disease/heart healthy


28%

Claim patterns
identified
via factor analysis*

20%

Certified organic

24%

20%

Low carb

19%

Antioxidant-rich
22%

19%

Vitamin-enriched

22%

Calcium-fortified

Gluten-free
21%

14%
10%

Red boxes
indicate that
change in results
year over year
are statistically
significant at
p<.05.

18%
Source: FMI U.S. Grocery Shopper Trends, 2015. H11: What health claims do you look for on
the package when purchasing a food product?
*Principal-axis factor analysis, Varimax rotation. 2014, n=1,081. 2015, n=1,164.

2015 UPDATE: GMOs

2015 The Hartman Group, Inc.

A growing number of consumers are intentionally


avoiding GMOs

What are shoppers currently


doing about GMOs?
One-fourth look for non-GMO, threequarters do not

FMI U.S. Grocery Shopper Trends, 2015

How do GMOs sound to them?

40

After hearing a brief description, an


additional one-fifth of shoppers said
they would avoid GMOs

Currently
seek
non-GMO

Do not currently seek


non-GMO

26%

74%

vs. 22% in
2014

Would avoid GMOs


based on description

26%

19%

55%

45%
vs. 47% in
2014
Source: FMI U.S. Grocery Shopper Trends, 2015. G0: Please indicate whether you deliberately avoid or make sure you get any of the following
kinds of foods or beverages. G1: Which of the following comes closest to describing your opinion about foods and beverages that may include
ingredients from biotechnology or genetically modified organisms (GMOs)? Shoppers n=1,164

2015 UPDATE: GMOs

FMI U.S. Grocery Shopper Trends, 2015

2015 The Hartman Group, Inc.

Widespread Interest In GMO Labeling Is More About


Labeling, Less About GMO's Specifically

41

Even among U.S. shoppers who say they do not and


would not avoid GMOs, 63% support labeling. This
represents a baseline pre-disposition to want
information, rather than specific support for GMO
labeling.
This means that more than half of the responses
supporting labeling comes from those with no current
or potential GMO interest
Shopper interest in identification or banning/removal of
GMO products,
among groups differently engaged with GMO
Ban
99%
17%
96% 30%
GMOs
13%
81%
5%
Label
GMOs
68%
68%

63%

79%

69%

Source: FMI U.S. Grocery Shopper Trends, 2015. G2: Do you think foods and food
ingredients from biotechnology or genetically modified organisms (GMOs) should be?
Overall n=1,101; Would not avoid n=563; Would avoid, but dont currently n=228;

"I read about it, and theres such


mixed research on GMOs. I guess
Im cognizant and wary of them,
and so I try to avoid them. I mean,
its the same thing with
hydrogenated oils and different
things like that. There are so many
headlines, and you start looking
into that, and the FDA says oh, no,
its safe, but I dont know if I trust
them implicitly. They said smoking
was safe at one point. So I try to
avoid things like that. I do support
labeling. I think the more
knowledge you have, the better."

Appendix GMO Survey Results

2015 The Hartman Group, Inc.

To navigate this complex subject, the FMI survey presented GMO opinion questions in
multiple formats to understand bias or distortion due to question framing. However,
consumers were relatively consistent in their responses across all the framing texts used.

"The US Food & Drug


Administration (FDA)
has determined that
genetically engineered
foods (GMOs) are safe
and do not differ from
other foods in any
meaningful way."

Total V.1 (no definition)

FMI U.S. Grocery Shopper Trends, 2015

42

V.3a

V.2

V.3b

"Some consumer
groups say that
"The US Food & Drug genetically
Administration (FDA) engineered foods
has determined that
(GMOs) are unproven
genetically engineered and could pose risks
foods (GMOs) in the
to consumers,
marketplace are safe farmers or the
and do not differ from environment. On the
other foods in any
other hand, the US
meaningful way. On
Food & Drug
the other hand, some Administration (FDA)
consumer groups say has determined that
that GMOs are
GMOs in the
unproven and could
marketplace are safe
pose risks to
and do not differ from
consumers, farmers or other foods in any
the environment."
meaningful way."

G1) Which of the following comes closest to describing your opinion about foods and beverages that may include
ingredients from biotechnology
or 'genetically modified' organisms (GMOs)?
I would seek them out when
available
I would avoid them if I can
I neither seek them out nor avoid
them

4%

3%

4%

6%

4%

45%

50%

41%

42%

46%

51%

47%

54%

52%

50%

Source: FMI U.S. Grocery Shopper Trends, 2015. n=2,265 (Total), n=756 (Question version 1), n=735 (Question version 2), n=370 (Question

2015 The Hartman Group, Inc.

Shoppers want to support companies that prioritize


treatment of both workers and animals, even above
low prices
Company attributes that are VERY
IMPORTANT when considering which
product to Provides
purchase
QUALITY Products
Avoids INHUMANE Treatment of ANIMALS

47%

Provides Safe WORKING CONDITITION for Employees

47%

Supports US Economy

44%

FMI U.S. Grocery Shopper Trends, 2015

Sells Products/Services at LOW PRICES

43

63%

42%

Provides Products that directly BENEFIT ME

38%

Provides Good WAGES/Benefits to its Workers

37%

Tries to Reduce WASTE & POLLUTION

37%

Truly Cares about COMMUNITIES where it does Business

34%

Supports LOCAL Economy

34%

Tries to Reduce ENVIRONMENTAL IMPACT of Production


Avoids Unnecessary PACKAGING

Shoppers are increasingly


concerned about animal
welfare. Humane treatment of
animals is the second most
important attribute that shoppers
expect from the companies that
provide the products they
purchase (up 6 percentage points
compared to 2013).

31%
28%

Total

Source: The Hartman Group, Transparency 2015. When deciding which product/service to purchase, how important is it that THE COMPANY that
produces the product/service? (5 pt. scale: Top Box Very Important). n=1779.

2015: ANIMAL WELFARE

2015 The Hartman Group, Inc.

Shoppers want to know about animals used in the


products they buy
Specific animal welfare practices that affect
product purchase, among shoppers
concerned about animal welfare
68%

Knowing the animals were raised in as natural environment as possible (i.e. cage-free, pasture-raised, etc.)

65%

Knowing that animals were not used for product safety testing

65%

Some shoppers focus on the


personal impact to themselves,
with the possible health risks of
hormones, antibiotics, etc.

63%

Others focus on the animals and


worry about the quality of life
while they are being raised.

FMI U.S. Grocery Shopper Trends, 2015

Knowing the animals were not given hormones or antibiotics

44

Animal Welfare is more


than just humane
treatment of animals.

Knowing that other animals were not harmed in the capture/raising (i.e. dolphin-safe tuna)

Knowing the company who produced the product supported animal welfare causes/organizations

Knowing no animals at all were used in the product

Knowing the animals were fed only organic food

And yet, there remain many


shoppers who want to be assured
that no animals were used at all.

51%

45%

33%

Total

Source: The Hartman Group, Transparency 2015. Which of the following aspects of animal welfare practices would make you more likely to buy
a product? (select all that apply). Shoppers concerned with animal welfare, n=1,280.

2015 The Hartman Group, Inc.

Shoppers want food retailers to prioritize animal


welfare, even above environmentally sustainable
practices
Importance of Grocery store attributes
72%

Good Value

55%

Convenience

45%

Hygiene & Cleanliness

42%

Large Selection of Products

29%

Supporting Local Economy


Supporting US Economy

25%

Employment Practices

25%
21%

Animal Welfare

19%

FMI U.S. Grocery Shopper Trends, 2015

Local Community Involvement

45

Fair Trade

17%

Store Sensory Appeal

16%

Natural Agricultural Methods/Practices

15%

Maintain Natural Resources

15%

Environmental Impact of Disposal

13%

Minimal/Ecofriendly Packaging

13%

Air and Water Pollution

12%

Wider Community Involvement

10%

Small Company Adaptability

6%

Large Company Impact

6%

Women shoppers assign


even more importance on
animal welfare than Men

23% vs. 18%


Personal Benefit
Zone:
Concerns include product
ingredients, health, wellness,
safety -- anything that directly
affects someone personally

Social Zone:
Concerns include social
responsibility, humane treatment,
community involvement and
fairness

Economic Zone:
Concerns include financial
stability and welfare

Environmental Zone:

Concerns include impact on


environment, stewardship of
Source: The Hartman Group, Transparency 2015. Which of the following attributes of a GROCERY STORE
make
it more likely
youll shop
natural
resources
and that
minimizing
there? (select all that apply)
waste

2015 UPDATE: ONLINE RETAIL

2015 The Hartman Group, Inc.

Online retail still a small, but steady channel for


grocery items
Percentage of shoppers who have
used an online channel for groceries
within the past 30 days, by generation
12%12%
8%

9%
7%

Millennials
(18-36)

2014

FMI U.S. Grocery Shopper Trends, 2015

7%

6%
4%

TOTAL

46

Frequency of online grocery


orders in an average month
among users

Gen-X
(37-50)

5%

Boomers
(51-69)

2015

ONLINE SHOPPING
CONTINUES TO BE
POPULAR AMONG
MILLENNIALS

6%

Mature
(70+)

More
thanone
oneorder
orderper
perweek;
week;4%
2%
About
About one order every two weeks; 13
Fewer than one order a month; 50%
About one order a month; 31%

ONLINE SHOPPERS
ARE INFREQUENT

Source: FMI U.S. Grocery Shopper Trends, 2015. c4: Please indicate the sources where youve purchased grocery type items, either in person or online in the past
30 days? Shoppers n=2,265. C31: How many online orders of grocery type items do you receive in an average month? (please select one) Online shoppers

2015 UPDATE: ONLINE RETAIL

2015 The Hartman Group, Inc.

Snacks and non-perishables categories continue to top


the list of items purchased online
Top categories purchased through online grocery within the past
12 months
46%

Snacks (chips, crackers, nuts, etc.)

37%

Health and beauty care products (shampoo, soap, makeup)

36%

Paper products, such as paper towels or napkins

31%

Beverages (soft drinks and juices)

30%

FMI U.S. Grocery Shopper Trends, 2015

Household cleaning products

47

Canned goods (vegetables, fruits)

29%

Breakfast cereal

28%

Pasta and rice

28%

Natural/Organic (NET)

28%
25%

Meat or poultry
Pet products
Frozen food

23%
20%

Produce (fresh fruits and vegetables)

18%

Non-prescription drugs

17%

40

of Millennials who
shop online are
purchasing NATURAL
AND ORGANIC
products online
compared to other
generations:

20% Gen-X
16%
Boomer
8%

Mature

Source: FMI U.S. Grocery Shopper Trends, 2015. c33: Which, if any, of these types of grocery items have you ordered online during the past 12 months?
Shoppers using online channel n=212.

Thank you for your time and


attention.
Questions?
dfikes@fmi.org
48

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