Professional Documents
Culture Documents
Ph.D (Scholar)
TOPICS
Presenters Name
Country
Duration
Year
Turkey
7 Day
2009
Malaysia
5 Days
2009
Performance Management
Turkey
5 Days
2008
Jordan
4 Days
2008
Cyprus
10 Days
1995
Kenya
7 Days
1997
Dubai
3 Days
2004
Sri Lanka
5 Days
1993
Egypt
3 Days
2002
10
Abu Dhabi
3 Days
2003
Trainings in Pakistan...
Major Certificate courses and Trainings
S.no.
TOPICS
Presenters Name
Country
Duration
Year
11
Karachi
3 Days
2010
12
Lahore
4 days
1999
13
Lahore
4 days
1999
14
Lahore
2 Days
2001
15
Karachi
3 Days
1994
16
Faisalabad
2 Days
2003
17
Greenstar
Bhurban
13 days
2006
18
Mr. A.R.Puri
Skill city
Karachi
5 Days
2007
19
Faisalabad
3 days
2001
CMD
KZR
HoC
MEET
Emotions
Emotions//Moods
Moods
Types
Types//Stages
Stages//Functions
Functions
Emotional
EmotionalIntelligence
Intelligence
Competencies
Competencies//Skills
Skills
Aristotles
AristotlesEPL
EPL&&Johari
JohariWidow
Widow
Your Experience:______________________________
Objective in life:_______________________________
A
Age between
18-22
Guess the
Age
B
Age between
60-80
A
Age between
18-22
Guess the
Age
B
Age between
60-80
_________________________________
_________________________________
_________________________________
10
Love:
Shame:
Fear:
Sadness:
Surprise:
Types
Emotions
Positive
Love
Negative
Joy
Anger
Sadness
Fear
Affect
Emotions
Moods
Affect
Emotions
Moods
No distinctive expressions
Cognitive in nature
When a work colleague criticizes you for the way you spoke to a client, you
might become angry at him. That is you show emotion (anger) toward a
specific object (colleague)
Emotions
Reactions to an object,
You show emotions when
happy about something
angry at someone,
Afraid of something
Moods
Stages of Emotions
Subjective Feelings
Physiological Responses
Internal feelings
Expressive Behaviors
Outward manifestations of our emotions, including facial expressions, tone
of voice, and body languages
Observable changes
Physiological Changes
Blushing / Sweating
Increased heartbeat
Posture
Debilitative Emotions
Facilitative Emotions
What is Intelligence?
To think rationally
Wechsler
What is Intelligence?
Verbal Comprehension
Emotional Intelligence
A CASE STUDY
Yet, after just a few months on the job, he was failing and company
management was ready to fire him. What happened?
A CASE STUDY
The answer is his emotional intelligence did not fit the job.
Thinking Part
The
HEART
Feeling Part
IQ
EQ
20% IQ
80% EQ
Emotional Intelligence
Emotional Intelligence
Know;
WHAT IS SUCCESS?
WHAT IS SUCCESS
Is it your IQ?
Personal
Relate to Ourselves
Self-Awareness
Self-Regulation
Self-Motivation
Social
Relate to Others
Empathy
Effective Relationships
Competencies
Competencies
Lets Discuss
Competencies
Self-Awareness
Self-Regulation
Self-Motivation
Empathy
Effective Relationship
Extraversion
Introversion
PERCEIVING FUNCTION
Sensing
iNtuition
JUDGING FUNCTION
Judging
Thinking
L I F E S T Y L E O R I E N T AT I O N
Perceiving
Feeling
Extroverted
(E)
Introverted
(I)
Practical and
Orderly
Sensing
(S)
Intuitive
(N)
Unconscious
Processes
Use Reason
and Logic
Thinking
(T)
Feeling
(F)
Want Order
& Structure
Judging
(J)
Perceiving
(P)
Flexible and
Spontaneous
Self-Motivation-
Empathy-
The people who will become the leaders, the people who will
become the star performers, are the ones who have the
strengths in the key emotional intelligence abilities.
Others
Self
Awareness
Social
Awareness
Actions
Self
Self
Regulation
Relationship
Management
Recognition
Personal Competencies
Social Competencies
Self-Awareness
Social Awareness
Relationship Management
Influence
Leadership
Communication
Building Consensus
Conflict Management
Teamwork & Collaboration
Self-Regulation
Regulation
Initiative
Self Control
Adaptability
Achieve Drive
Trustworthiness
Conscientiousness
Can EI be developed?
Can EI be developed?
YES;
Emotional skills can be upgraded at any stage of your
life.
emotions you feel; understand why you feel that way; and
distinguish between feelings and actions
Better health
Improved communication
Effective leadership skills
Better problem solving skills
Increased likelihood of promotion
What
What Managers
Managers do!
do! Luthans
Luthans
1.
Traditional Management
Decision-making, planning, and controlling.
2.
Communication
Exchanging routine information and processing paperwork
3.
4.
Networking
Socializing, politicking, and interacting with others.
What
What Managers
Managers do!
do! Luthans
Luthans
Source: Based on F. Luthans, R.M. Hodgetts, and S.A. Rosenkrantz, Real Managers (Cambridge, MA: Ballinger, 1988).
A KEY TO SUCCESS!
A key to success!
A key to success!
A
A key
key to
to success!
success!
Aristotle;
The most notable product of the educational program devised
by Plato.
An amazing range of subjects, from logic, philosophy, and
ethics to physics, biology, psychology, politics, and
rhetoric.
A
A key
key to
to success!
success!
A
A key
key to
to success!
success!
A
A key
key to
to success!
success!
Ethos
Ethos // Pathos
Pathos // Logos!
Logos!
Ethos (Credibility)
Ethos
Ethos // Pathos
Pathos // Logos!
Logos!
Pathos (Emotional)
Ethos
Ethos // Pathos
Pathos // Logos!
Logos!
Logos (Logical)
Ethos
Ethos // Pathos
Pathos // Logos!
Logos!
Guess ?
Guess ?
Guess ?
Ethos
Ethos // Pathos
Pathos // Logos!
Logos!
Using logos, ethos, and pathos will help you to master the art of
persuasion
Ethos
Ethos // Pathos
Pathos // Logos!
Logos!
Ethos
Ethos // Pathos
Pathos // Logos!
Logos!
Ethos
Ethos // Pathos
Pathos // Logos!
Logos!
A
A key
key to
to success!
success!
A
A key
key to
to success;
success; Skills
Skills
Skills (Definition)
92
A
A key
key to
to success;
success; Skills
Skills
Skills
Human
Technical
Conceptual
93
A
A key
key to
to success;
success; Skills
Skills
Technical Skills
94
A
A key
key to
to success;
success; Skills
Skills
Human Skills
95
A
A key
key to
to success;
success; Skills
Skills
Conceptual Skills
96
97
A
A key
key to
to success!
success!
A
A key
key to
to success!
success! Behavior
Behavior
A
A key
key to
to success!
success! Behavior
Behavior
Behaviour (Definition)
100
A
A key
key to
to success!
success! Behavior
Behavior
Behaviour (Definition)
101
A
A key
key to
to success!
success! Behavior
Behavior
Behaviour (Types)
Behaviour (Types)
102
A
A key
key to
to success!
success! Behavior
Behavior
A
A key
key to
to success!
success! Org.
Org. Behavior
Behavior
A field of study that investigates the impact that individuals,
groups, and structure have on behavior within organizations,
for the purpose of applying such knowledge toward
improving an organizations effectiveness.
Organizational Behavior
Organizational Behavior
Organizational Behavior
Organizational Behavior
A
A key
key to
to success!
success! Behavior
Behavior
Individual observation
Common sense Intuition
Gut feelings
Intuition
A
A key
key to
to success!
success!
A
A key
key to
to success!
success!
Diversity
Management
1-111
A
A key
key to
to success!
success!
Diversity
Management
A
A key
key to
to success!
success!
Diversity
Management
A
A key
key to
to success!
success!
Diversity
Management
A
A key
key to
to success!
success!
Diversity
Management
A
A key
key to
to success!
success!
Diversity
Management
How much do you
see of an iceberg?
A
A key
key to
to success!
success!
Diversity
Management
How much do you
see of an iceberg?
A
A key
key to
to success!
success!
Diversity
Management
How much do you
see of an iceberg?
A
A key
key to
to success!
success! Understanding
Understanding
Personality
A
A key
key to
to success!
success! Personality
Personality
The combination of characteristics or
qualities that form an individual's
distinctive character.
Totality of an individual's behavioral and
emotional characteristics.
A
A key
key to
to success!
success! Personality
Personality
The combination of psychological traits
we use to classify & describe a person in
terms of characteristics
such as quiet, passive, loud, aggressive
A
A key
key to
to success!
success! Personality
Personality
Particular tendencies to feel, think, and act
in certain ways that can be used to
describe the personality of every
individual
A
A key
key to
to success!
success! Personality
Personality
Extroversion
Sociable, gregarious (shokh) , and assertive (quite, shy and timid)
Agreeableness
Good-natured, cooperative, n trusting. (cold, disagreeable, antagonist)
Conscientiousness
Responsible, dependable, persistent, n organized. (distracted, disorganized)
Emotional Stability
Calm, self-confident, secure (positive) versus nervous, anxious, depression, and insecurity
(negative).
Openness to Experience
Imagination, creative & curiosity. Conventional, feel comfortable with familiar
Environment
A
A key
key to
to success!
success! Attitude
Attitude
A
A key
key to
to success!
success! Attitude
Attitude
A
A key
key to
to success!
success! Attitude
Attitude
Cognitive component
ATTITUDES
Evaluative statements or
judgments concerning
objects, people, or events.
Affective Component
The emotional or feeling segment of an
attitude.
Behavioral Component
An intention to behave in a certain way
toward someone or something.
A
A key
key to
to success!
success! Attitude
Attitude
Evaluative statements or
judgments concerning
objects, people, or events.
A
A key
key to
to success!
success! Value
Value
Basic conviction
A specific mode of conduct or end-state of existence is personally or
socially preferable to an opposite or converse mode of conduct or
end-state of existence.
A
A key
key to
to success!
success! Value
Value
Thanks
Widescreen Pictures