Professional Documents
Culture Documents
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Formal Organization
Informal Organization
Organizational Culture
Social Environment
Leadership, Communication
Group dynamics
Motivation
Outcomes:
1. Performance
2. Employee satisfaction
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3. Persona, growth & development
Theory X, Theory Y:
In his 1960 book, The Human Side of Enterprise,
Douglas McGregor proposed two theories by
which to view employee motivation. He avoided
descriptive labels and simply called the theories
Theory X and Theory Y. Both of these theories
begin with the premise that management's role is
to assemble the factors of production, including
people, for the economic benefit of the firm.
Beyond this point, the two theories of management
diverge.
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Models of OB
Autocratic Model
Custodial Model
Supportive Model
Collegial Model
System Model
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1. Autocratic Model:
Autocratic model depends on power. The
people who are in command must have the
power to demand you do this or else, meaning
that an employee who does not follow order will
be penalizes.
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2. Custodial Model:
In autocratic model employees did not talk back to
their boss, but they certainly thought back.
A successful custodial approach depends on
economic resources. The resulting managerial
orientation is toward money to pay wages and
benefits. Since employees physical needs are
already reasonably met, the employer looks to
security needs as a motivating force. If an
organization does not have the wealth to provide
pensions and pay other benefits, it cannot follow
a custodial approach.
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3. Supportive Model:
The supportive model of organizational
behavior had its origins in the principle of
supportive relationships. It depends on
leadership instead of power or money .
Through leadership, management provides a
climate to hope employees grow and
accomplish in the interests of the organization
the things of which theft are capable.
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4. Collegial Model:
A useful extension of the supportive model is the
collegial model. The term collegial relates to a
body of people working together cooperatively.
The collegial model embodies a team concept.
The collegial model depends on managements
building a feeling of partnership with employees.
The result is that employees feel needed and
useful. They feel that managers are contributing
also , so it is easy to accept and respect their
roles in the organization. Managers are seen as
joint contributors rather than as bosses.
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