Professional Documents
Culture Documents
Enrolling in Unity
To enroll on CiscoUnity
Step 1 - Dial the appropriate number to call CiscoUnity:
If you are calling CiscoUnity from inside the organization, dial
the internal phone number: 6000, or
press message button
from you Cisco IP Phone
If you are calling CiscoUnity from outside the organization,
dial the external phone number 021.304.1158.
Step 2 - If you dialed the external phone number, press * when
CiscoUnity answers.
Step 3 - Enter your ID (usually your phone extension), then press #.
Step 4 - If required, enter your CiscoUnity password (default
Password is 2580), then press #.
Step 5 - You will be asked to:
Record your name.
Set a new password.
To log on to CiscoUnity
Step 1 - Dial the appropriate number to call CiscoUnity:
If you are calling CiscoUnity from inside the organization, dial
the internal phone number: 6000, or
press message button
from you Cisco IP Phone
If you are calling CiscoUnity from outside the organization,
dial the external phone number 021.304.1158.
Step 2 - If you dialed the external phone number, press * when
CiscoUnity answers.
Step 3 - Enter your ID (usually your phone extension), then press #.
Step 4 - If required, enter your CiscoUnity password, then press #.
Message Waiting
Indicator
To check messages
Step 1 - Log on to CiscoUnity.
Step 2 - Press 1 to hear new messages.
Or
Press 3 to hear old messages.
Then, press 1 to hear saved
messages.
To delete a message
Step 1 - Log on to CiscoUnity.
Step 2 - Press 1 to hear new messages, or
press 3 to review old messages.
Step 3 - During or after message playback,
press 3 to delete the message.
To reply to a message
Step 1 - After listening to the message,
press 4.
Step 2 - Record the message
Step 3 - Press # to send the message.
Step 4 - Follow the CiscoUnity
conversation to handle the original
message.
To forward a message
Step 1 - After listening to the message, press 5.
Step 2 - Follow the CiscoUnity conversation to
address the forwarded message. To address the
message to a private list, press ## to switch to
number entry as necessary.
Step 3 - Do one of the following three options:
Press 2 to record an introduction
Press 3 for message options
Press # to forward the message as is.
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SUBJECT field
indicates
Message from
followed by either
the persons
phone number,
name or
unidentified caller
In Outlook, Horn
icon indicates
voicemail
message
Paper clip icon
indicates an
attachment
(voicemail is a
.wav attachment)
Double click on message to open in a separate windows (see next page)
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