Creating the 21

Century City

Don Tapscott
June 20, 2011

st

Workshop Agenda Monday

7:30

Introductions Don Tapscott

7:45

Creating Smart Connected Cities Don

Tapscott

8:30

What is Needed ?
Business Objectives - Chamber of Commerce Staf

9:30

Break

9:45

Where are we now ?

Status Update - Chamber of Commerce Staf

11:3
0

What are our Priorities ?

New Opportunities, 10 Dimensions of Transformation Don led

13:0
0

Lunch
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Workshop Agenda - Monday

14:0
0

What is Possible ?
12 Engagement Strategies BobTapscott

16:0
0

Break

16:1
5

What is Possible ?
Unconferences and Change Camps Celina Agaton

17:1
5

Wrap up Day 1
Cocktails and viewing movie US NOW

18:3
0

Dinner & Evening Activities

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Workshop Agenda Tuesday

8:00

8:30

10:3
0
10:4
5

12:0
0

What We Heard
Review from Day 1 Don Tapscott
Transforming Bogota Through Citizen
Engagement: Overcoming Obstacles
BREAK
Where are we going?
Validate Business Objectives
Indentify the project sponsor and steering committee
Indentify Key Stakeholders
Lunch

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Workshop Agenda Tuesday

13:0
0

How are we going to get there ? Break-out

#1
Detailed review of current projects and status
Determine the success criteria
Define the scope based on priorities
Define the schedule restrictions

13:0
0

Next Steps ? Break-out #2

Discussion with the project sponsors and steering
committee on the next steps Don led discussion

16:0
0

Wrap up
Review of the project plan
Review of the next steps

17:0
0

Adjourn

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The Tapscott Group

Don Tapscott
Author, Thought Leader

David Miller
Former Mayor of Toronto

Bob Tapscott
Collaboration Solution Architect

Mark Chidwick
Management Consultant

Celina Agaton
Director Community Engagement

David Hume
Adjunct Consultant

Derek Pokora
Media Consultant

Tiago Peixoto
Adjunct Consultant

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The City: Ten Dimensions of

Transformation

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Workshop Objectives

at do we want to achieve in this two day works

Validate the Ten Dimensions of Transformation
Understand the objectives priorities of the Chamber of
Commerce and the City of Bogota
Understand the current state of your strategy and projects
Understand the engagement strategies and examples from
other projects
Develop a strategy and project road map for Creating the
21st Century City
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Creating Smart,
Connected Cities

Bob Tapscott
Mark Chidwick
June 20, 2011

Creating Smart Connected Cities

LINK TO DONS PPT TG2

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What is Needed ?
Business Objectives

Bob Tapscott
Mark Chidwick
June 20, 2011

The City: Ten Dimensions of

Transformation

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Civil Network Project Objectives

Lead and promote civil monitoring exercises to the public

administration and build with the citizenship cooperation
proposals related to security, connivance, urban
development and education in Bogot.
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Civil Network Project Objectives

Understand

Understand and characterize the problems that Bogots

Chamber of Commerce detected.

Explore

Develop joint proposals (citizens and the Chamber of Commerce)

and public and private projects to resolve the problems afecting
the city

Sharing

Make the available to everyone in order that members of the

network can create solutions

Capacity
Building
Collaborati
on

Provide training in social accountability and development and

project management, to transfer to the citizen, groups and
organizations, methodologies and expertise under a blended learning model
Provide a virtual space to the citizens and the observers to
participate in the construction of city projects. The idea is that the
citizens will be able to share their knowledge and successful
experiences through this networking.
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Civil Network Project

(Interaction Spaces)

(Blended Training)

(Citizen Alerts)

(Opening Information)
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Civil Network Project

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Status of Current Projects

Bogot Cmo Vamos
Oversight Program
Replicated in 8 cities in Columbia and 20 cities in South America

Status
Partners
Planning and Assessment
El Tiempo (Newspaper)
Javeriana (University)
phase
At one time included a citizen
Fundacin Corona (Corporate Foundati
engagement

Concejo Visible
Coordinated from Concejo Como Vamos

Elecciones.com

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What are our

Priorities?

10 Dimensions of
Transformation

Don Tapscott

The City: Ten Dimensions of

Transformation

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What is Open Government ?

MaRS Video
http://vimeo.com/24722029

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What is Possible ?

Engagement Strategies

Bob Tapscott

LINK TO PPT TG-4

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Unconferences
& ChangeCamps

Bob Tapscott
Mark Chidwick
June 20, 2011

LINK TO PPT TG-5

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What We Heard
Review from Day 1

Bob Tapscott
Mark Chidwick
June 20, 2011

What We Heard

To be developed at the workshop

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Transforming Bogota
Through Citizen
Engagement:
Overcoming Obstacles
Don Tapscott

Possible Obstacles
For Bogota council
Lack of government commitment to adopting a participatory
approach
Election mandates may take pre-positions on issues
Unwillingness on the part of city officials to let go, for
example let others participate in budgeting decisions
Lack of incentives and skills among project staf to
encourage them to adopt a participatory approach
Ideally this process need be as transparent and open as
possible, as early as possible. In Bogota this is not
necessarily an easy decision
Columbia in general, and Bogota specifically have unique
obstacles

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Possible Obstacles
For Bogota
Perils for civil society. Who is responsible for the outcome?
Funding. Who will fund the eforts?
Fragmentation in the political community undermines the
legitimacy of the entire consensus-building exercise. Can the
Chamber be seen in a leadership role?
Inability to develop a reasonably clear consensus on what
to do
Their may be powerful interests that will attempt to
undermine this process
Design flaws. The absence of a clear strategy of how and
why to engage citizens and civil society information to result
in decisions can lead to participatory exercises turning into
inefective talking shops
Limits of the local context. Is the problem within scope of
this tier of government?
How do we find the capability to do such a massive
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Possible Obstacles
For Bogota Citizens
Citizen participation starting too late. Build it and they
may not come. Is it good to create a partnership with the
media?
Mistrust between government and local-level
stakeholders that the conclusions will be adopted
Incentives, what are the most efective to encourage
citizen participation

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Principles of Successful Citizen

Engagement
Although there is no single recipe for success in
implementing a citizens participation
approach, the following principles apply:
Citizens should be involved in the early stages and
throughout the process
The range of participants should include all the relevant
constructive parties, more than just the Council and the
Chamber
Common interests should be identified. Participatory
processes should seek to bridge diferences
The problems identified must be clearly defined
There must be clearly defined and measurable success
criteria
External accountability and internal flexibility are exercised
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The process is institutionalized
and repeated
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Where are we Going ?

Bob Tapscott
Mark Chidwick
June 20, 2011

To be developed at the workshop

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How are we going to

get there?
Project Plan

Bob Tapscott
Mark Chidwick
June 20, 2011

To be developed at the workshop

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Don Tapscott

don@tapscott.com
Twitter.com/dtapscott
+1 416 863 8801

Bob Tapscott

btapscott@innimotion.com
[phone number]

Mark Chidwick

mark@innimotion.com
+1 403 618 3718

Celina Agaton

celina.agaton@gmail.com
[phone number]

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