Professional Documents
Culture Documents
Antonius Hernanda
375998
Ari Haryadi
376764
Bagus Mayang Seto
376007
anagemen Level
Transportation System
4 tren factor contributing to the growth of TMS
- Outdated transportation system need to be upgrade or replaced
- Growth of intermodal transport
- TMS vendors add capabilities
- TMSs handle big data
Logistics Management
- Optimize transportation operations
- Coordinate with all supliers
- Integrate supply chain technologies
- Synchronize inbound and outbound flows of materials or goods
- Manage distribution or transport networks
Marketing Management
- Pricing of product or service
- Salesperson productivity
- Profitabiity Analysis
Recrutment
Finding potential employees with the skill and talent needed by the company,
testing them, and deciding which ones to hire
Performance Evaluation
Employees are evaluated periodically by their immediate supervisors
Benefits Administration
Employees contributions to their organizations are rewarded by salary/wage
video
Antonius Hernanda
375998
Ari Haryadi
376764
Bagus Mayang Seto
376007
Description
Enterprise
Resource
Planning (ERP)
Supply Chain
Management
(SCM)
Customer
Relationship
Management
(CRM)
SharePoint
Collaborative and social platform from Microsoft
Capability of SharePoint
Intranet and Extranet
Document
Collaborations and Bussines Intelligence
Technology Perspective
ERP is the software infrastructure that links an enterprises internal applications and
supports its external business processes
CRM system play a major role in customer experience (CX) and good CX
helps to retain customer. Intelligently managing relationship with
customers can increase revenues and net profit significantly
The hands on business users need to champion and lead the project
initative with IT playing a supporting role
CRM implementations need buy in from the users and other business
stakeholders, who can spread enthusiasm
Make sure the interface is intuitive enaough that most users will not
need hands on training
Underestimating users
resistance to change
video
Antonius Hernanda
375998
Ari Haryadi
376764
Bagus Mayang Seto
376007
- Continuous improvement
A famous warning from Peter Drucker was if you cant measure it, you cant
improve it
- Single sign on
Managers can spend a lot of time logging into various bussiness system
and running report
- Accountability
When employees know their performance is traked in near real time and can
see their result, they tend to be motivated to improve their performance
video
Antonius Hernanda
375998
Ari Haryadi
376764
Bagus Mayang Seto
376007
leader
leader develop
develop and
and
communicate the
communicate
the enterprises
enterprises
2
2
5
5 year
year strategic
strategic vision
vision and
and
identity the direction and focus
for
for upcoming
upcoming year
year
A
management, IT
A team
team of
of senior
senior management,
IT
and Business
and
Business Unit
Unit representatives
representatives
develop
develop the
the 2
2 5
5 year
year business
business
outlook
outlook and
and technology
technology outlook
outlook
Analysis
Analysis of
of the
the current
current state
state of
of IT,
IT,
enterprise
enterprise system
system and
and processes
processes
which
which are
are compared
compared with
with results
results of
of
step
step 2
2 to
to identify
identify gaps
gaps and
and
necessary
adjustment
to
IT
necessary adjustment to IT
investment
investment plans
plans 4. Strategic
Strategic
directional statements
Develop
Develop next
next years
years priorities,
priorities, road
road
map,
map, budget
budget and
and investment
investment plan.
plan.
Annual
Annual budget
budget approved
approved
Strategic
plan
The
budget guides
The budget
guides the
the governance
governance
process,
process, including
including supplier
supplier
selection
selection and
and sourcing
sourcing
6.
Performance
Performance is
is measured
measured monthly
monthly
Financial
Medium-term
Factors
Sustainabili
ty
Long-term
factors
Definitions
Examples
Government regulations,
industry standards, federal
and state environmental
laws, privacy and security
regulations
C methodology and a tool fro measuring performance using financial and nonfinancial m
is widely used in all industry sector for strategic planning and evaluating
How well objectives are being achieved
Customer
Business Process
Innovation, Learning
and Growth
Market share
Customer acquisition, retention, loyalty
Customer relationships, satisfaction, likes,
recommendations, loyalty
Brand image, reputation
Price-value relationship
IT Strategic
( Long range
plan )
Activities
Time frames
IT Mediumterm plan
Resources determination
Project portfolio
IT Tactical plan
Artikel
Investing in the IT That Makes a Competitive Difference
by Andrew McAfee and Erik Brynjolfsson
Systems
of Information Technology
Antonius Hernanda
375998
Ari Haryadi
376764
Bagus Mayang Seto
376007
Adopt a uniform
technology platform to
innovate,
and propagate
be used throughout the company
Innovate
Propagate
Summary
1. The data show that IT has sharpened
differences among companies instead of
reducing them.
2. This reflects the fact that while companies have
always varied widely in their ability to select,
adopt, and exploit innovations, technology has
accelerated and amplified these differences.
3. Line executives matter: Highly qualified vendors,
consultants, and IT departments might be
necessary for the successful implementation of
enterprise technologies themselves, but the real
value comes from the process innovations that
can now be delivered on those platforms.
Fostering the right innovations and propagating
them widely are both executive responsibilities
Case 5 :
L&L Society of Canada Social Marketing Strategy
Antonius Hernanda
375998
Ari Haryadi
376764
Bagus Mayang Seto
376007
Q&A
1. Visit the Hootsuite website. Describe Hootsuites listening,
engagement and collaboration tools.
Listening
Q&A
1. Visit the Hootsuite website. Describe Hootsuites listening,
engagement and collaboration tools.
Engagement
Collaboration
Q&A
2. Describe other social media strategy supports provided by
Hootsuite.Analysis
Security
Q&A
3. What factors contributed to LLSCs social success?
. Adanya sentralisasi kontrol & koordinasi terhadap semua konten dan pesan
. Penggunaan tools Hootsuite untuk efektivitas & efisiensi
. Adanya training dari Hootsuite untuk staf media sosial
4. How does LLSC assess the success of its social campaigns?
Dengan memonitor dan mengukur tanggapan para sponsor & donatur atas
campaign di media sosial, menggunakan tools Hootsuite
5. A lot of nonprofits use social media to boost their fundraising efforts, but more
often than not, they do not work. In your opinion, what might be some of the
reasons for their failure?
. Pesan yang disampaikan di media sosial tidak terstruktur dan tidak jelas
. Tidak adanya integrasi antara 1 channel media sosial dengan channel
lainnya
. Staf media sosial yang tidak berpengalaman
. Belum adanya brand ambassador yang memiliki banyak follower
Case 6 :
SAP Implementation Fail
Antonius Hernanda
375998
Ari Haryadi
376764
Bagus Mayang Seto
376007
References