Introduction to Human Resource Management

What is Human Relations?

A discipline within resource management which addresses interpersonal
behaviors. Factors that are considered include leadership, communication,
team building, negotiations, facilitation and mediation abilities.

What is Human Resource

Management?
Human Resource Management (HRM) is the term used to describe
formal systems devised for the management of people within an
organization. The responsibilities of a human resource manager fall into
three major areas:
Staffing
Employee compensation and benefits
Defining/designing work

What is Human Resource Development & Outsourcing

Human Resource Development (HRD) is a practice that combines

training, organization development, and career development efforts to
encourage improvement of individual, group, and organizational
performance
Human resource outsourcing (HRO) occurs when a business instructs
an external supplier to take responsibility (and risk) for HR functions and
perform these tasks for the business

What is Functional HR?

The glue of an organization, day to day activities of HR
Major functional areas of HR
Planning
Staffing
Employee Development
Employee Retention
Compensation & Benefits
Employee Relations

Planning
Number and type of employees required to accomplish organizational
goals are determined
Forecast human resource supplies and predict future human resource
needs
Develop job analysis
Define nature of job and specify required skills along with experience

Staffing
Staffing emphasizes the recruitment and selection of the human resource
for an organization.
Recruiting is the personnel function that attracts qualified applicants to fill
job vacancies.
On selection, human resource functionaries are involved in developing
and administering methods that enable managers to decide which
applicants to select and which to reject for the given jobs.

Employee Development
Orientation
Helping a new employee adjust himself to the new job and the employer
Training & development
Give employees the skills and knowledge to perform their jobs effectively. Also, provide training
for new or inexperienced employees.
Large organizations often have development programs which prepare employees for higher level
responsibilities.
Assuring that employees are capable of performing their jobs at acceptable levels or benchmarks.

Employee Development
Career planning
Career planning activities include assessing an individual employees
potential for growth and advancement in the organization
Performance appraisals
Monitor employee performance, feedback from employees

Employee Retention
High turnover increases expense
Cost of rehire and training
Negative impact on image of the organization

Compensation & Benefits

Market average pay scale/wage
Abide the legal employee contract

Employee Relations

Strengthening the employer-employee relationship

Developing a process for employee complaints
Dealing with legal and union matters
Conducting employee opinion surveys, analyzing employee response and
developing action plans for supervisors and managers are other functional
activities that support this strategy

What is Strategic HR?

An approach to managing human resources that supports long-term
business goals and outcomes with a strategic framework.
Inline with companys objectives and goals
Profit making or gaining market share can be achieved through developing
employee through delegation, recognition, other ways

Strategic HR
The development of framework deals with strategic HR
Strategic HR includes
Designing policies & procedures
Developing hierarchy, departments & roles
Job description development
Training needs assessments
Developing career path
Transitions from traditional to evolving HR

Strategic Vs Functional
Strategic HR
Long term supporting organizational goals, development of framework that
helps functional or operational activities

Functional HR
Short term, day to day activities dependent on strategic HR

Company goals & objectives

Survival
Profits
Gaining market share
Gaining global recognition

Staffing Objectives
Staffing
The selection and training of individuals for specific job functions or roles,
and charging them with the associated responsibilities.
Objectives
Ensure company is properly staffed and able to pull in human resources it needs
Right person is recruited and developed
Best talent is recruited to assist in meeting company objectives and goals such
as profitability, gaining market share

How can staffing link with company

objectives?
Right person to fill the position at the right time
Personal goals in line with company goals
A person might be good for a start up company but not for 9 to 5 job

Delegation, leadership, type of company, type of employees, scale of

business, other factors (external & internal factors)