Chapter

9
Human
Resourc
e
Manage

Kelompok 6
Christian
Nugraha
Manuel Alvares
Evanti Wirsya

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1.
Transition
headline
Lets start with the first set of slides

Quotations are commonly printed as a

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philosophical thoughts from the reader.

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White
Is the color of milk
and fresh snow, the
color produced by the
combination of all the
colors of the visible
spectrum.

Black
Is the color of coal,
ebony, and of outer
space. It is the
darkest color, the
result of the absence
of or complete
absorption of light.

In two or three columns

Yellow
Is the color of
gold, butter and
ripe lemons. In
the spectrum of
visible light,
yellow is found
between green
and orange.

Blue
Is the colour of
the clear sky and
the deep sea. It is
located between
violet and green
on the optical
spectrum.

Red
Is the color of
blood, and
because of this it
has historically
been associated
with sacrifice,
danger and
courage.

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A

Yellow

10

20

Blue

30

15

10

24

16

Orange

Maps

our
offic
e

89,52
6,124
Whoa! Thats a big number,
arent you proud?

89,526,124$
Thats a lot of money

185,244 users
And a lot of users

100%
Total success!

Our process is easy

first

second

last

Lets review some concepts

Yellow
Is the color of gold,
butter and ripe lemons.
In the spectrum of
visible light, yellow is
found between green
and orange.

Blue
Is the colour of the clear
sky and the deep sea. It
is located between violet
and green on the optical
spectrum.

Red
Is the color of blood, and
because of this it has
historically been
associated with sacrifice,
danger and courage.

Yellow
Is the color of gold, butter
and ripe lemons. In the
spectrum of visible light,
yellow is found between
green and orange.

Blue
Is the colour of the clear sky
and the deep sea. It is
located between violet and
green on the optical
spectrum.

Red
Is the color of blood, and
because of this it has
historically been associated
with sacrifice, danger and
courage.

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Organization of a Small Retailer

Organization of a
National Retail Chain

Retail Organization
Design Issues
Dua isu penting dalam desain organisasi ritel :
Sejauh yang pengambilan keputusan sentralisasi
atau desentralisasi
Pendekatan digunakan untuk mengkoordinasikan
barang dagangan dan manajemen toko

SENTRALISASI vs
DESENTRALISASI
Advantages of Centralization

Mengurangi biaya
Mencapai harga yang
lebih rendah dari
pemasok
Berkesempatan untuk
memiliki orang-orang
pembuat keputusan
terbaik dari seluruh
perusahaan
Meningkatkan
efisiensi

Disadvantages of Centralization

Sulit beradaptasi dengan

kondisi pasar lokal
Memungkinkan memiliki
kendala dalam menanggapi
persaingan dan tenaga kerja
lokal pasar
Kesulitan membayar upah
atau bonus oleh manajer

Coordinating
Buying and Store
Management
Mengkoordinasi Manajemen Toko dan
Merchandise :
Meningkatkan apresiasi buyers
terhadap lingkungan toko
Melakukan kunjungan toko
Menugaskan karyawan untuk peran
koordinasi

Winning the
Talent War
Pengecer terlibat dalam " perang "
dengan pesaing mereka dalam hal
bakat
karyawan yang efektif dan
manajer - yang dapat secara efektif
menangani kompleksitas pekerjaan
ritel.
penggunaan
teknologi
baru
,
meningkatkan tanggung jawab laba &
rugi , meningkatnya persaingan global

Attracting Talent
Employment Marketing
Employment marketing (branding)
Marketing programs that
attract best and brightest
potential employees

Starbucks Love What You

Do

Southwest Free to Actually

Enjoy What You Are Doing

Developing Talent
Selection
and
Selective
Hiring:
Recruit the right people
Training
Simply seeking the best and the brightest may not

always be the most effective approach

Training:
Increasing investments in management training
programs and developing leaders
Increasing attention to college graduates Generation Y

Motivating talent
aligning
goals
Policies and Supervision

Indicate what employees should do

Behavior Enforced by Managers

Incentives

Commission, Bonus, Stock Options

Organization Culture

The set of values, traditions, and customs of a firm that

guides employee behavior

Behavior enforced by social pressure

Keeping Talent Building

Employee Commitment
Empowering Employees

Empowerment is the process of managers sharing power and

decision-making authority with employees
Gives employees confidence
Provides greater opportunity to provide service to cust
Employees are more committed to firms success

Creating Partnering Relationships with Employees

Reducing Status Differences

Promotion From Within

Balancing Careers and Families

Flextime, job sharing

Issues in Retail
Human Resource
Management
Managing Diversity

Diversity Training
Support Groups and Mentoring
Career Development and Promotions

Growth in Legal Restrictions on HR

Practices
Equal employment opportunity
Compensation
Labor relations
Employee safety and health
Sexual harassment
Employee privacy

Use of Technology to Increase Employee

Productivity

THAN
K
YOU!