1

Module 7

Content and knowledge

Management

Objectives
To provide basic concepts and
knowledge of Content Management to
CIOs and explore the applicability of
the knowledge gained in the context of
E-Government Programme
of the
Government of Iraq.

What is Content
What is Content Management
knowledge Management
Content Management Standard
CMS and ECMS

Defining
Content
Content is a resource
Content
-

articles
reports
pictures
audio
Email
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What is Content
Management
Create the content
Store the content
Retrieve the content
Publish the content
Archive the content
Manage the content end - to - end

erprise Content Management in Governm

Why is ECM Important?
Benefits of ECM
Cost Saving
Better Citizen Services
Better Citizen Participation

Components
of ECMS
Document
Management
System

COLLABORATION
Web Content
Management

ECM
S

Digital
Asset
Management

Enterprise
Information Portal

WEB CONTENT

Document Management
Physical

Digitization

Document

Document
Creation

Document
Flow
Work Flow

Document
Retrieval

Document
Repository

Docume
nt
Archive

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Meta Data
What is Meta data
Why is it important for CM
Metadata Standards- Dublin Core

11

A workflow with Metadata

Author
Creates
Content

Approver checks
Work

CMS applies
Metadata

Not Approved
Approved

Available on the web

Metadata sent to
the Search Engine

CMS publishes to
the web servers

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Metadata standards
Anglo-American Cataloguing Rules (AACR)
Encoded Archival Description (EAD)
Learning Object Metadata (LOM)
Spectrum standard for museum information
Friend of a Friend (FOAF) and vCard
e-Government Metadata Standard (eGMS)
Dublin Core - lowest common denominator

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Dublin Core Metadata Element Set

1

Title

Subject

Description

Type

Source

Relation

Coverage

Creator

Publisher

10
11
12

Contributor

13

Format

14

Identifier

15

Language

Rights
Date

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Domain specific metadata

Record
Keeping

Dublin Core
CLF

Portal
Administration

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Controlled Government
Vocabulary
Provides a way to organize
knowledge
for
subsequent
retrieval.

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Controlled Vocabularies

Taxonomies = controlled vocabularie

Taxonomy: woolly meaning -> confusion keep
it for biological classification systems
Knowledge organization systems (KOS)
a better expression for the general concept
Main types are
thesauri
classification schemes
ontologies
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vehicles
road vehicles
conveyances
voitures
388.34
629.2

BT
cars
automobiles
autos
private cars
388.342
629.222

NT

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Choose one term

as a descriptor to
label the concept:
cars
USE automobiles

Preferred Term Substitution

Anything
on
farming?

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I use the term

agriculture for farming,
so Ill search for that

I need information
on road vehicles
I know that buses,cars
and lorries are all kinds
of road vehicles, so Ill
search for these terms
as well as for road
vehicles

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Please give me information

about agriculture

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OK,Ill look for that. Would

you also be interested in
items dealing with forestry,
livestock or pet breeding?