Professional Documents
Culture Documents
Steven P. Robbins
Mary Coulter
Adam Smith
Published The Wealth of Nations in 1776
Advocated
Industrial Revolution
Substituted machine power for human labor
Created large organizations in need of management
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Scientific Management
Fredrick Winslow Taylor
The father of scientific management
Published Principles of Scientific Management (1911)
The
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8. Centralization the degree to which the subordinates are involved in decision making.
9. Scalar chain the line of authority. Top-bottom.
10. Order people and material should be in the
right place at the right time.
11. Equity Managers should be kind and fair to
their subordinates.
12. Stability of tenure of personnel planning and
ensure that replacements are available.
13. Initiative.
14. Esprit de Corps team esprit, build harmony
and unity within organization.
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Bureaucracy
A form of organization characterized by division
of labor, a clearly defined hierarchy, detailed rule
and regulations and impersonal relationships.
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Early OB Advocates
Robert Owen
Hugo Munsterberg
Mary Parker Follett
Chester Barnard
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Research conclusion
Social norms, group standards and attitudes more
strongly influence individual output and work behavior
than do monetary incentives.
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Open systems
Dynamically
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Ethics
Increased emphasis on ethics education in college
curriculums
Increased creation and use of codes of ethics by
businesses
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Aging workforce
Older
The
Increased
aging
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Entrepreneurship process
Pursuit of opportunities
Innovation in products, services, or business methods
Desire for continual growth of the organization
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Categories of E-Businesses
E-business enhanced organization. Traditional organization
setup E-Business capabilities
E-business enabled organization. Uses internet to perform
traditional business better but no to sell anything
Total e-business organization
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Learning Organization
An organization that has developed the capacity to
continuously learn, adapt and change.
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TQM
1. Intense focus on the customer.
2. Concern for continual improvement.
3.Process-focused.
4.Improvement in the quality of everything the
organization does.
5. Accurate measurement.
6. Improvement employees.
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