Professional Documents
Culture Documents
Intentions
Motivations
Desire
Empower
Diversity
Intentions
Motivations
Desire
Empower
Diversity
Interpersonal Skills
Intentions
Desire
Motivations
Empower
Diversity
What are
Interpersonal Skills
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
--Relationship Skills
--Problem Solving
--Life Skills
--Empathy &
Understanding
--Social Skills
--Emotional Literacy
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Interpersonal
Relationships
Affiliations
Social
Association
Connections
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
It takes a combination of
1.
Self-awareness,
2.
Self confidence,
3.
Positive personal impact,
4.
Outstanding performance,
5.
Communication skills and
6.
Interpersonal competence
to succeed in your career
and life.
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Do you know
how other
peoples see
you?
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Create
Positive
Personal
Impact
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Interpersonal
Communication
Developing skills for
successful
interaction
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Interpersonal
Communication
Interpersonal communication
mean the ability to relate to
people in written as well as
verbal communication. This
type of communication can
occur in both a one-on-one
and a group setting. This also
means being able to handle
different people in different
situations, and making people
feel at ease.
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Communication
Styles
1.
2.
3.
4.
Passive
Aggressive
Passive-aggressive
Assertive
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Passive communication
involves the inability or
unwillingness to express
thoughts and feelings.
The
aggressive
communication
involves
overreaction, blaming and
criticizing
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Passive-aggressive
is
a
combination of the first two
styles
they
avoid
confrontations (passive), but
will be manipulative to get
what they want (aggressive).
Developing skills for
successful
interaction
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Many causes of
conflict arise due to
miscommunication.
Developing skills for
successful
interaction
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Remember
Aggression
breeds
Aggression!
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
What is
Conflict?
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
What is Conflict?
Conflict
through
involved
their
interests
is a disagreement
which the parties
perceive a threat to
needs,
well-being,
or concerns.
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Conflict Resolution
Conflict resolution involves
identifying areas of agreement
and areas of compromise so
that
a
solution
to
the
disagreement
or
conflict
occurs.
Developing skills for
successful
interaction
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
How do I
handle/prev
ent/reduce
conflicts?
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
5 Ways to Resolve
Conflict
Running away
Being obliging to the
other party
Defeating the other party
Winning a little/ losing a
little
Co-operating
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Resolving
conflict is an
art of
Communicatio
Use
n
Interpersonal
Communicatio
n skills
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Interpersonal Skills
Intentions
Motivations
Desire
Empower
Diversity
Thank You
Developing skills for
successful
interaction
Interpersonal Skills