Professional Documents
Culture Documents
Company
Daniel Lifschitz
Marketing Manager
McMaster-Carr Supply Co.
Los Angeles, CA
Your Backgrounds
What
About Me
Studied
abroad at NUS
Worked at the IC computer labs on
campus
Did undergraduate research
Took Chinese, sailing, and the stand-up
comedy class
Member of AEPi (does it still exist?)
What is McMaster-Carr?
Industrial
Over
Supply Company
My Role at McMaster-Carr
Started
in Marketing
Moved to supervise Product Help
Directly
Promoted
to Assembly Operations
Projects (sort-of like internal operational
consulting)
No set path!
My current position
Manufacturer
C&H Sugar
Krispy Kreme
Customer
Disoriented Santa
Cruz student at
2am
McMaster
Manufacturer
company
Mainly specializing in business to
business transactions
Theyre expensive
TV/Movies
Aerospace / Defense
Wineries
Retail Distribution Centers
Bakeries
Machine Shops
Biotech
Hospitals
Software Companies
Hotels
Automotive Manufacturing
* Probe Story
Chip Makers
Robotics
Oil, Gas, and Electric
Alternative Energy
Meat Packing
Citys, DWPs, and Waste
Management
Prisons
Cruise Ships
Automotive Repair
TV/Movies
Aerospace / Defense
Wineries
Retail Distribution Centers
Bakeries
Machine Shops
Biotech
Hospitals
Software Companies
Hotels (generally upscale)
Automotive Manufacturing
Chip Makers
Robotics
Oil, Gas, and Electric
Alternative Energy
Meat Packing
Citys, DWPs, and Waste
Management
Prisons
Cruise Ships
Automotive Repair
Publisher
Catalog
Chasing
Unpredictability
Continuous Process Improvement
* Probe Story
Customer Service
No
24/7
Support
Solutions oriented, not product
Whats
450,000
the benefit?
products available
Chemical
Velcro
Screws
Raw
Aluminum
Light Bulbs
Bicycles
Gatorade
Chasing Unpredictability
Why
Do
How
Long
lead times
Vendors have contracts to sell through
distributors
Difficult to manage relationships with many
vendors
How
Create
Vendors
McMaster
Why
Examples of Operational
Management
Why
Examples of Operational
Management
Why
Examples of Operational
Management
Why
Inventory
Too Much
Space
Scrap &
Rework
Poor
Quality
100% inspection
Long queues
Machine
Downtime
Familiar Comparison
Amazon
What
vs Borders