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Chapter 8
8
Chapter Objectives
Be able to:
Describe why logistics is important and discuss the major
decision areas that make up logistics.
List the strengths and weaknesses of the various modes
of transportation and discuss the role of multimodal
solutions.
Identify the major types of warehousing solutions and
their benefits.
Discuss the purpose of a logistics strategy and give
examples of how logistics can support the overall
business strategy.
Calculate the percentage of perfect orders.
Calculate landed costs.
Explain what reverse logistics systems are, and describe
some of the unique challenges they create for firms.
Use the weighted center of gravity method to identify a
potential location for a business.
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Logistics Management
Logistics management That
part of supply chain
management that plans,
implements, and controls the
efficient, effective forward and
reverse flow and storage of
goods, services, and related
information between the point of
CSCMP Council of Supply Chain Management Professionals
Table
8.1
Table
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Multimodal Solutions
Multimodal solution A
transportation solution that
seeks to exploit the strengths of
multiple transportation modes
through physical, information,
and monetary flows that are as
seamless as possible
Roadrailer A specialized rail car the
size of a standard truck trailer that can
be quickly switched from rail to ground
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Warehousing
Warehousing Any operations
that stores, repackages, stages,
sorts, or centralizes goods or
materials.
Warehousing can be used to:
Reduce transportation costs
Improve operational flexibility
Shorten customer lead times
Lower inventory-related costs.
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Consolidation
8
Warehousing
Consolidation warehousing A
form of warehousing that pulls
together shipments from a
number of sources in the same
geographic area and combines
them into larger and more
economical loads
Cross-docking
Break-bulk
Hub-and-spoke system
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Consolidation
8
Warehousing
Figure
8.2
Figure
8.3
Figure
8.5
Planning systems
Carrier selection
Scheduling deliveries
Execution systems
RFID
Table
8.3
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Measuring Logistics
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Performance
The perfect order
Delivered on time (according to buyers
delivery dates)
Shipped complete
Invoiced correctly
Undamaged in transit
and/or recycling.
Figure
8.6
Figure 8.7
Table
8.5