COLLECTION REPORT

January 2015 to February 2016

*December collection is still being consolidated

 Collection Report
January 2015- February 2016

450000

400000

350000

300000

250000

200000

150000

100000

50000

0
Februar Septem Novem Decem Februar
January March April May June July August October January
y ber ber ber y
Collection
104746 132364 220400 105875 130896 172320 205100 155461 318374 255600 401390 201022 285431
Report
Chart Legend
Legal means- collection from cases actually filed in court
(small claims, civil, criminal)

Ordinary means- field collection, personal payment, co-

maker deduction, collection with demand/notice
 Comparative Data on Collection Report: Legal vs. Ordinary
January 2015 to February 2016
450000

400000

350000

300000

250000

200000

150000

100000

50000

0
Septemb Novemb Decemb
January February March April May June July August October January February
er er er
Legal Means 56411.28 66114 49600 8000 8300 16600 46600 7000 67400 3000 6200 89382 34000
Ordinary Means 48335 66250 170800 105875 130896 155720.4 158500 198100 250974 252600 395190 111640 251431
Impression
1. Though legal actions proves contributory, still, the most
effective ways are the ordinary means of effecting
collection:
a. field collection- emphasis (focused collection)
b. regular follow up of past due accounts
c. notice to co-maker and deduction- emphasis
Impression
2. Cooperation among different departments is vital to reduce
risk poor collection and effective management of past due
accounts
a. early discovery/detection is still the best way to
address a past due account through teamwork
i. action flow chart
i.a frontline employees
i.b ATM in-charge- emphasis
i.c manual posting
i.d Section Chief
ii. audit report
ii.a. timely submission of report
ii.b. systematic and comprehensive audit report
ii.c. post-audit conference- emphasis
Impression
3. Relaxed policy on approval of loans must be balanced
with aggressive collection
a. issuance of demand letter- emphasis
b. co-maker
c. credit limit
d. monitoring company, type of account, pension
(esp. redflag, blacklisted, AFP- pension, allotment)
e. profile update- address and contact numbers
Impression
4. Past Due remains to be an essential PERFORMANCE
INDICATOR. It relates and connects all departments. It is a
basis of determining productivity. It is a reflection of team
effort. (relationship past due vs income high-low)
a. Performance- based collection (actual performance)
b. Risk management
c. Profile update- address and contact numbers
Thank You