Holds, Order Purge, and Exception Management Setup

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 Objectives

After completing this module, you should be able to:

Define Holds
Explain Order and Quote Purge
Explain Exception Management

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 Holds

Order Hold

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 Seeded Holds

Order Management

Seeded Holds

Configurator Validation Hold

ePayment Failure Hold
Credit Card Authorization
ePayment Server Failure Hold
Failure
Export Compliance Hold
Credit Card High Risk
Pending Process Payment Hold
Credit Check Failure
Promotional Line
GSA Violation
Promotional Order
Order Administration
Denied Parties Hold

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 Automatic Holds

Automatic hold:
High risk!

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 Generic Holds

Automatic Hold
minus
Workflow item = Generic Hold
and
Workflow activity

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 Hold Sources

Hold source name: Recall AS54888

Operating unit: Vision Operations

Criteria: Item

Value: AS54888

Hold until: November 9, 2009

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Order and Quote Purge

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 Purge Sets

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 Setting Up Exception Management

OM: Show Process Messages: Yes

OM: Generate Diagnostics for Error Activities: Yes
Lookup type: ONT_MESSAGE_STATUS: Customize

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 Summary

In this module, you should have learned how to:

Define Holds
Explain Order and Quote Purge
Explain Exception Management

Copyright 2007, Oracle. All rights reserved.