Professional Documents
Culture Documents
CHAPTER
1
Organizational
Behavior and
Opportunity
2
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Learning Objectives continued
3
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Organizational Behavior Defined
Organizational behavior is
individual behavior and group
dynamics in organizations.
4
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
The call to competition,
^
contest or batle
Lead to Opportunities
Communication Performance
Appraisal
Jobs
Human Organizational
Behavior Structure
6
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Two Perspectives on Human Behavior
Internal External
Understands Understands
behavior through behavior through
factors inside the factors outside the
person person
Interprets behavior
Interprets behavior through external
through thoughts events and
and feelings environmental
factors
7
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Anthropology
the science of
human learned
Psychology behavior Engineering
the science the applied science
of human Interdisciplinary of energy and
behavior Influences on mater
Organizational
Sociology Behavior Medicine
the science the applied science
of society Management of healing or
the study of overseeing treatment of
activities and supervising diseases to enhance
people in organizations an individuals
health and well-
being 8
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Behavior in Times of Change
9
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Organizations as Open Systems
10
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Internal Components of an Organization
11
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^
12
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ The Formal and Informal Organization
13
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^
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2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Six Focus Organizations
Netflix, Inc.
Ford Motor Company
Oracle Corporation
Groupon
Dyson
QuikTrip
15
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ The Challenges of Change
16
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Quality Is
18
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Six Sigma
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2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^
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2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Managers Act to Advance Total Quality
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2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Challenges to Managing Organizational Behavior
22
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Learning about Organizational Behavior
24
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^
25
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Trends Affecting Managers
Industrial restructuring
A dramatic increase in the amount and
availability of information
A need to atract and retain the best
employees
A need to understand a wide range of human
and cultural differences
A rapid shortening of response times in all
aspects of business activities
26
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ The Challenge for Managers Today
27
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
^
^ Knowledge Becomes Power
Information
Facts Theories
Knowledge
base
28
2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.