GUIDED PRACTICUM

E -PORTFOLIO
By: Natalie Dennis
 INTERNSHIP FOR
CONTACT LIFELINE
Mission:
Is to keep people alive and safe, to help them through crisis
intervention, and to connect term with relevant community
resources.

Contact Life line strives to provide the highest quality telephone

counseling, crisis intervention, information and referral, education
and prevention services for person in crisis and for persons in need
of listening services

Additionally, Contact Lifeline provides comprehensive services to

victims of sexual assault and secondary victims of sexual assault.
Chapter 1
 INSIGHT ON INTERNSHIP
Feeling optimistic about my new internship.
Not your typical internship
Completing outreach work in community, accounting overlook, assisting in
grant writing, preparing of informative post cards for selective individuals in
crisis.
PRIMARY LEARNING INTEREST WILL BE GRANT WRITING!
Strengths I can adapt to any situation, and fast learner
Weakness- not will to subject myself to feelings/issues I know I can't handle
(empathy)
Chapter 1
 CONTACT LIFELINE CONTEXT

Social context Legal Issues Political Issues

Open to all ages, ethnicity, gender Risk management School rapes
Employee sexual harassment
Give the best advice
Quality of services

Chapter 2
 CHAPTER 4 INTEGRATIVE
PROCESSING MODEL
Gather Data
Develop Plan Reflecting

Articulate Learning Relevant Knowledge

Examining Dissonance
 INTEGRATIVE PROCESSING MODEL
EXAMPLE
CLIENT THAT DOES NOT WANT TO STOP SMOKING, BUT CAN HARDLY BREATHE
Gather Data- Collected data regarding clients physical health, reoccurring smoking
sessions every 10 mins, hospital runs, shortness of breathe, panhandling
Reflecting- I believe my behavior is worsening the situation. Im providing the gun. If it
were my mom I would NOT ENABLE HER. My grandmother died of cancer due to
smoking. Will she die on my shift?
Theory and Knowledge- Discussed treatment, and counseling. Pamphlets of what's to
come if she does not stop.
Dissonance- We continuously argued, I refused to give cigarettes (Theory in practice) I
know what I am suppose to do, and I DO IT
Articulate Learning- The lesson I have taken from this experience is Stick to your gut
feeling if it does not sit well with you regardless of rules/policies dont go against it.
Develop Plan- refer client to counseling, and nicotine patch. Start the client off with
other distractions like knitting. I myself will continue to proceed with causation if this
situation ever arises again.
 TAKING CARE OF YOURSELF
CHAPTER 9
Developing Self Awareness
-Enables you to recognize your feelings as they occur
Developing Self Understanding
-Recognizing the source of your feelings
Developing Assertiveness
- Communicating thoughts and feelings straightforwardness
(others)
Conflict Resolution Skills
-Develop expectation, Brainstorm options, combine options, best
alternative.
 COMMUNICATION

Individuals Families Groups Community

 COMMUNICATION
CHAPTER 6
Contact Lifeline calls are based on a one-on-one confidential calling
system
They want you to feel comfortable and open to talk about your issues
(If) something goes awry then additional help will be provided
(Supervisor)
Never face to face meetings.
Professional referrals and resources are provided
 Prevention Safety
CULTURE
CHAPTER 7

Counseling Listening

CRISIS

Contact Lifeline beliefs, knowledge, attitude, and customers, are all geared
towards one thing CRISIS
 INTERNSHIP COMES TO AN END
CHAPTER 10
Appreciation Regrets
Dr. Cousin wisdom Not completing the 44 hours
Administrative meetings Not conversing on the crisis helpline
Grant / Proposal knowledge
Networking
Outreach work
Funding sources
WEEBLY
HTTP://NATALIEDENNIS.WEEBLY.COM
References
Kiser, P. M. (2016). The human services internship: getting the most from your experience
(4th ed.). Australia: Cengage Learning.