Professional Documents
Culture Documents
Martin Tantow,
Booz & Company
Martin Tantow
2
Product Product
s& s&
Service Service
s s
Open
Website Web
API
However,
building an
API is easy,
?
API
but its
distribution to
10,000 the customer /
users is not.
–
1
100,00
One distribution Reaching0thousands
channel (aka of users through an
HTML website) API, being available
“everywhere”
Not having an API today is like not
having a Web Site in the 90s
6
“The API which has easily 10 times more traffic than the website, has been
really very important to us.”
Biz Stone (co-founder, Twitter)
6
Evolution of Web Service Business
Models
7
Web
Services
become
Open
Platforms
Websites Applications turn
have into platforms
become web
The API has services
overtaken The API IS the product,
Websites website e.g. Twilio, Zemanta,
with add-on
traffic Amazon WS, Strikeiron,
API The API is more Xignite
API as an additional important than the
access/interface to website, e.g. Twitter,
their existing data, eBay
e.g. Weatherbug,
Technorati, Yelp
Platforms leverage the network
effect
8
Platforms
API
10,000
– 1,000,00
1
100,00 0s
One distribution 0 thousands of
Reaching Collaborating and
channel (aka users through an API, sharing with millions
HTML website) being available of users and
“everywhere” customers Ubiquity
Why should enterprises care about?
9
Value Chain
Sourcing Reach
Open Supply Chain Open Distribution Channels
Direct
Content & functionality
Website B2
provider / partner Direct
API C
Open APIs
Enterprise 2.0 B2 chann
B els
Front
Back
Apps
nt
Marketplaces Services
Content Digital
Customer
Service
Management
Trends
Web 2.0
Processes
Company
News Apps
Search SOA
Social
Marketing
Open APIs
Networking
Portals
Productivity Bandwidth
Payments
Device
Innovation
Customer Use
Convergence of Cloud Functionality
13
13
Manageme
Life Cycle
nt
Rise of
Social
Customer
Service
Content Management
Services
Marketplaces Apponomic
Processes
Company
Connections
Search
createsvalue
News Social OS Value from
Marketing
content clusters
Ubiquity (and
Productivity
Mobility Payments Agnostic)
New digital
Innovation
functionality
Untethered
Customer Use
The Big Trend is Towards
Monetization
14
Potential
18-Month
Dominatio Future States
n by 2-3
Networks
Concentrati
Handful
on
of
Key Industr Indust “Gold Rush”
Players y ry (like search
3 years Today …)
ago
Fragmente
d
None Brand- Social Sites E-commerce
Building as Hosted on
Commercial Social Sites
Portals
Commercializat
ion
Apple’s AppStore has been the game
changer
15
“Take
The game
off”
changer
“Gold
Rush”
“How can I
get a
place in
the
game?”
Enterprise Platforms deliver
competitive advantages
16
Competitive
Advantages
Abundance of players with different
agendas but competing for the same
17 audiences App Store
Ecosystem
Developers
1 Software 2 Vertical
OS players
vendors
Developers
6 Independe 3 Mobile
nt
Stores Users OEM’s
Developers
Attract Attract
5 ISVs/Carri
Develope 4 Customer
ers PC OEMs
rs s
Developers
Key success factors to attract both
developers and customers
18
Broad and
e
k Diverse Offerings
Ta ff
More More
High Reach and
Exposure
Develop o Custom
ers ers Quality
Storefront
Generous
Business Model
Easy Payments
Engine
Leveraging capabilities and strategic
assets to determine the best
19 strategic play
Strategic Plays for Mobile Operators
EXAMPLE: MOBILE OPERATOR
Local/
Operator-
Specific
Provide Own Applications
Content App
3rd Party Own
Store
App App
Consorti
Control of Store Store
Differentiate Service-level Data um
Network Packages
Quality
Leveraging assets
Key messages
20