PRESENTATION ON IMPROVING

LIVING STANDARDS AT

 SUBMITTED TO- DR. VARUN SHARMA

 SUBMITTED BY: SUSHIL KUMAR(18540012)
PRASHANT KUMAR(18540006)
OUTLINE

 Introduction
 Present Scenario
 Problems
 Implementation of TQM
 Questionnaire
 Analysis
 Conclusions
 Recommendations
Hostels Quality
 Student hostels should be quiet, clean, less noisy, private and
should have suitable room sizes. Thus, absolute residence
satisfaction can be obtained when student needs are
fulfiled.
 If the quality of the hostels are good, it will bring a positive
change in the attitude of the hostelers too.
 When students are satisfied with their living environment, it
will reflect in their lifestyle and studies in campus, and also
their impression of the university’s management.
 Hostels quality is positively related to student’s attitude and
satisfaction of living in on campus hostels.
 Quality of living standards: Standard of living generally refers
to the level of comfort, material goods and necessities
available in hostel.
Overview And Objectives
 This project is on quality at hostels to explore the impacts of
hostel life on the behavior and personality of the students.
 Sample consisted hostel students, 30 hostel students and age
range was twenty to Thirty-five.
 Total no. of students at Cautley Bhawan = 760
 During the analysis sample size was taken = 30
 Tool used : Cause and effect, Affinity Diagram, Pareto chart.
 Questionnaire
The main objectives of this study are:
 To find out the problems in hostel life.
 To make suitable recommendation for the improvement of
hostel facilities.
 Provide a effective environment for hostel life.
 To establish guidelines for its general improvement .
Hostel Satisfaction Factors

 Environment  Internet Facility

 Food  Medical Services
 Electricity Facility  Water Facility
 Furniture  Common room
 Sport Facility  Computer room
 Security  Electric water coolers
 GYM Facility  Newspapers
 Location  Televisions
 Rules And Regulations.
 Body of Ishikawa Diagram

Main Cause Main Cause -2

Secondary
Cause

EFFECT

Tertiary
Cause

Main Cause -3 Main Cause -4

CAUSE EFFECT: IMPROVING LIVING
STANDARDS OF CAUTLEY BHAWAN

Sanitation and
Medical
hygiene
Emergency
Ambulance
First Aid Hand wash
cleaning of toilets

Water purifier Poor Drainage

Basic Medicines
Food Wastage
IMPROVING
LIVING
STANDARDS AT
Cameras CAUTLEY
Electrical appliances BHAWAN
Emergency siren
Almirahs
Fire extinguisher
Tables & chairs

Security & Basic room

safety Facilities
 CAUSE EFFECT: IMPROVING LIVING STANDARDS OF CAUTLEY
BHAWAN

Health and
Sports
fitness

GYM Coach/instructor
Equipment

Self Defence Room Ventilation Space

IMPROVING
LIVING
STANDARDS OF
CAUTLEY
Response Separate dance class BHAWAN
Parking
Yoga
Management
Checking
Mess TV room
Timings

Rules and
Entertainment
Regulations
Affinity Diagram
Topic: IMPROVING LIVING STANDARDS OF CAUTLEY BHAWAN

Sanitation and hygiene Medical Security & safety

Hand wash Toilets First Aid Medicines Cameras

RO Drinking
Drainage Emergency Ambulance Emergency siren/alarm
water

Fire extinguisher

Basic Room Facilities

Cupboard Tables & chairs

Electrical appliances
 CONTINUED..
Affinity Diagram
Topic: IMPROVING LIVING STANDARDS OF CAUTLEY BHAWAN

Health and Fitness Sports Entertainment

Hand wash Toilets Equipment Space TV Room

RO Drinking Separate Dance

Drainage Coach Ventilation
water Class Area
Common Room &
TV in mess
Rules & Regulations

Checking Parking Supervision

Mess Timing Management Response Time

Present Scenario About :

 Sanitation and hygiene Issues

 Medical Issues
 Security & safety Issues
 Facilities Issues
 Health and fitness Issues
 Sports Issues
 Entertainment Issues
 Rules and Regulations Issues
 Problems
Sanitation: Water purifier: quality of water
from purifier is not good it has been
noticed many times that it contains
minute dust particles .
 Hand wash
 Blockage Of Bathrooms
 Poor Drainage System
 Cleaning Of Toilets.
 Roaming Of Dogs in the corridor
 Washing machine: Washed clothes quality,
smell persist even after washing.

Blocked
Empty
hand
wash

Leakag
e Fitted
by
Student
s
Medical Issues

 First Aid Availability,

 Emergency Ambulance,
 Basic Medicines.

No Dettol, Antiseptics etc.

 Safety And Security Issues
 Cameras, condition working and non-working,
 Fire extinguisher
 Emergency siren
 Phones booths
 There is always chance of getting
injured by the regular falling branch
of the tree in the hostel (palm tree).

Open Cable
Damaged Guard Room
Basic Room Facilities Issues
 Broken tables and chairs
 Non-availablity of mattresses
 Damaged almeries
 Old and low quality fans
(Frequently break down occurs)
 Coolers for summers and heaters for winters.

Walls
Health And Fitness Issues

 No proper gymnasium
 No self defense training
 No Yoga Classes
Sports Facilities

 No proper and adequate equipment

 No proper space for several indoor games
 No instructor or coaching guide
 Ventilation
Entertainment issues

 TV room
 Separate dance class area
 No TV in mess
 Common Room (small)
Rules And Regulation

 Proper checking of rooms for drugs and alcohol and

smoking
 Improper parking spaces
 Mess timings
 Lack of supervision
 Response time is more
 Casual behaviour of managing personnels
 Decision are taken without taking concern of the
students
 Lot of noise comes from MAC which
causes disturbance while studying.
 Improper parking of cycles.
 Sample
Questionnaire:
 Table: 1

Factors/Availability/Satisfacti Strongly Agree Disagree Strongly

on agree disagree
1. Sanitation and Hygiene 1 4 19 6
2. Medical 1 5 17 7
3. Security and Safety 2 7 14 7
4. Basic Room Facilities 7 10 8 5
5. Health and Fitness 2 3 15 10
6. Sports Facilities 4 9 10 7
7. Entertainment Facilities 2 4 14 10
8. Rules and Regulations 4 7 11 8
Overall 4 8 7 11
TOTAL 23 49 108 60

% Agree= 72/240= 30%

% Disagree= 168/240= 70%
Table 2: For Pareto Analysis

% disagree= 168/240=70%
 Pareto Chart: Improving Quality of living standard in
Cautley Bhawan

Percentage
No. of students
disagree

Factors
 Table 3
Samp Sanit medi Secur Basic Healt Sports Entert Rules
le ation cal ity room h faciliti ainm and Over
and and faciliti and es ent regul all
hygie safety es fitness faciliti ations
ne es
1. 4 4 5 5 4 3 3 6 4
2. 5 5 6 6 2 4 3 3 5
3 3 3 4 7 1 5 3 2 4
4. 2 1 6 5 1 3 5 3 4
5. 3 1 4 4 2 1 5 2 5
6. 4 3 5 6 3 2 3 1 4
7. 3 2 2 5 3 2 2 3 5
8. 4 6 6 3 4 3 1 4 3
9. 2 3 3 6 2 3 5 3 6
10. 1 4 4 4 5 2 6 5 6
11. 1 1 6 4 3 2 4 6 4
12. 3 2 4 5 1 4 3 6 4
 Table 3 ( Contd…)

Sample Sanita Medi Securi Basic Healt Sports Entert Rules

tion cal ty room h faciliti ainm and Avera
and Facilit and faciliti and es ent regul ge
hygie y safety es fitness faciliti ations Ratin
ne es gs
16. 3 3 2 5 4 4 3 5 3
17. 1 5 6 7 2 4 3 4 4
18. 3 6 4 7 4 5 3 2 5
19. 2 1 2 6 1 3 5 3 6
20. 3 3 4 4 2 3 4 3 7
21. 2 3 5 6 3 1 3 3 4
22. 3 2 3 6 3 2 2 2 3

23. 3 3 4 3 1 4 5 3 5
24. 4 4 5 5 2 4 2 4 5
25. 2 4 4 5 4 3 3 4 4
26. 2 3 5 3 5 2 6 3 5
27. 1 3 3 4 4 4 3 4 7
 Conclusion
Ratings
 Sanitation and hygiene, Medical
1 to 2.5 = Very Poor
Facility, Security and safety, Health
and fitness, Sports facilities, 2.6 to 5 = Poor
Entertainment facilities, Rules and
regulations are all comes under poor 5.1 to 7.5= Good
category. 7.6 to 9.9= very good
 Need Serious supervision and action 10 to10 = Excellent
to be taken to improve their quality
levels of above factors that comes
in poor category.

 Basic room facilities comes under

good category.

 Some modifications can be done in

this area to further improve its quality
level from Good towards Excellent.
RECOMMENDATIONS
Suggestions Given by Hostel Students to Improve
Hostel Life wash availability
 Hand
 Proper cleanliness of washrooms
 Weekly test of hardness of drinking water
 First Aid availability
 Emergency ambulance should be there at gate of
every hostel
 Basic medicines of headache ,mild fever, pain etc.
Should be there in the medical room of hostel
 Doctor on a call should be available
 Camera should be at every floor
 Proper checking of visitors
 Car parking facility
RECOMMENDATIONS (contd..)

 All the furnitures, Almerias, fans should be repaired when

the new batch…
 Problem solving should be done (max 2-3 hours)…
 Sufficient availability of gym’s equipments should be …
 Proper ventilation in the gym and same in sports room
too…
 All the decisions regarding bhawan and mess should be
taken by taking the concern of the students
 Hard and fast rules regarding proper parked cycles at
proper places…
 Telephones facility should be there at every floor.
 Level of hostel security should be increased.
 Bhawan terrace can be utilize for solar panels for electricity
generation and also for rain water harvesting.
Thank You!