Empowering Digital Workspaces

Etic Services
 Every dimension
of our lives is
GOING DIGITAL

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 Consumerization is driving
DIGITAL TRANSFORMATION

Modern Apps Mobile Emerging

Workforce Anywhere Workflows Delivery Models

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A digital workspace can harness
CONSUMERIZATION
IN THE ENTERPRISE

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 VMware empowers the Digital Workspace your business needs

You can’t transform You don’t need to

business without a compromise security
great user experience to get there

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 What a Digital
Workspace
can do for you

Onboard employees across Establish access policies for

Fast Deployment
devices within one hour any application in one place

Contextual Control

Mobile Access

Remote
Complete transactional Provision a corporate laptop Management
workflows in less than 72 seconds anywhere within minutes
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 Workspace ONE Architecture
Any Device Access Management Any Application
Authentication Protocol Engine
Mobile Push, Cloud
X.509 SAML / OIDC
Session WS-Fed SaaS Apps
Or 3rd Party Management Or 3rd Party HTTP
Auth Providers: Identity Mobile Apps
(RSA, Imprivata Providers
Catalog and Radius) (Ping, ADFS)
Launcher

Browser
Browser Add-On
Add-On
Contextual Policy Framework
Windows
Windows Device
Device
On Premises
Adapter
Adapter
Web Apps Proxy (F5)
Per App
Per App VPN
VPN
iOS Device Adapter
USER
USER DEVICE
DEVICE DATA
DATA LOCATION
LOCATION APP
APP Windows Apps AccessPoint
AccessPoint
Unified Catalog /
Android
Android Device
Device Includes integration with Mobile Security / CASB Partners App Broker
Catalog and
Adapter (Google Play, Citrix Apps
Launcher Adapter
Apple Store,
Windows Store Mobile Apps
Content for Business)

Email
App / Device Management
Secure Browser App/Data
Containerization Device Compliance Self-Service App
Provisioning and Enforcement/ Provisioning
Configuration Remediation (Push/Pull)
(Push/Pull)
Active Directory

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Simplify access and Unify endpoint
app management management

Addressing your
DIGITAL WORKSPACE
GOALS
Modernize
Virtualize desktops Windows 10
and apps management
and security

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 Delivering World-Class Patient Care

Business Issue
Improve patient outcomes, Reduce Opex

Problem
Roll out new applications quickly
Reduce the time to access
electronic medical records
Surpass user experience
expectations from medical staff
Solution
Implemented VMware Digital
Workspace for faster desktop
deployment and application delivery
to any device.
Partnered with VMware and Epic to
support entire staff across over
5,000 clients, desktops, and mobile
devices.

Login times cut by 87.5

Significant opex savings from
percent, resulting in 35 more
replacing PCs with virtual
minutes per shift to spend
desktops.
with patients.

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 Speed Relief to Disaster Victims

Business Issue
Speed transaction processing, supporting a highly distributed an dynamic
user population

Problem
Existing IT services not suited to
their mobile mission.
Need to deliver a mix of legacy and
new application types, but
maintained to the latest version.
Solution
Delivered a new service called the
Red Cross Virtual Workplace with
10K unique users and 150 apps.
IT focuses on app delivery – to any
device – with virtual desktops and
RDSH apps, web and SaaS apps.

Taking advantage of the

Reducing new hire time to Ultimately speed the flow of
security and flexibility of new
productivity from a few weeks relief payments and supplies
devices while still delivering
to a few hours. to disaster victims.
legacy apps.

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 Attract and Retain Subscribers

Business Issue
Improve customer experience in Sprint stores and outside sales

Problem
Existing point-of-service store
infrastructure kept customers
waiting to complete transactions
Business Sales team couldn’t easily
access product information while in
front of the customer
Large distributed IT footprint for
desktops carries high opex costs
Solution
Sprint retail sales employees use AirWatch-
managed tablets to engage with customers
on the sales floor.
Business sales teams use secured devices
for remote access and to showcase features
for customers.
Corporate employees access virtual
desktops from personally owned devices

Sprint manages 25,000 Security improved by keeping

Reduction in transaction
devices and 50 apps company data off of insecure
times
with a staff of 10. devices

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 Modernizing government services

Business Issue
Delivering mission critical government services to remote and diverse user
groups

Problem
Existing PCLM tool not adequate to
manage devices running Windows
10 (e.g., could not remote wipe field
worker devices; devices needed to
be domain joined for policy, etc.).
Required support of legacy
applications and virtual desktops.
Mobile device management
required separate tools and team
Solution
VMware digital workspace solution will
manage services to Windows 10 tablets
and laptops alongside iOS and Android
smartphones and tablets.
New stock laptops will be drop shipped
from Dell directly to employees
Legacy mission-critical applications and
virtual desktops will be delivered with
VMware Horizon.

Go from hours to minutes for Updates and new Cost savings in tools
configuration of devices and applications can be delivered reduction and staff
applications. in real time from the cloud specialization.

© 2016 VMware Inc. All rights reserved. Confidential – Not for Distribution
 Improving loyalty through customer experience

Still awaiting
Business Issue customer approval
Create a differentiated in-branch customer experience to drive customer
loyalty and growth

Problem
80% of banking is still face to face
in branches – how to create
differentiation and growth through
people and technology
Simplify the deployment of new
mobile in-branch applications to
guide customers to new services
Improve time to complete
transactions
Solution
ANZ Bank implemented a VMware
digital workspace solution to
manage 18,000 devices across 34
countries
The bank has developed more than
20 custom mobile apps using the
Workspace ONE Software
Development Kit

Bankers can meet customers Branches may now be Increased adoption of new
anywhere, from their redesigned so bankers can services and loan products to
businesses to the Internet engage better with customers customers in the branch

© 2016 VMware Inc. All rights reserved. Confidential – Not for Distribution
DEMO
 Only IT is in the best position
to drive business innovation

Integrate all Deliver best user Secure the Contain costs of

services experience environment shadow IT

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