Professional Documents
Culture Documents
SYSTEM
Presented by:
Sehar Zia Chaudhry
Arouba Lodhi
Amna Mullick
VISION
To make mobile communications a
way of life and be the customers’ first
choice.
MISSION
To meet the mobile communication
needs of customers through:
Error-free service delivery
Innovative products and services
Cost efficiency
Unified Messaging Solutions
BRAND IDENTITY
PERSPECTIVES
Brand as a product
Brand as organization
Brand as a person
Brand as a symbol
BRAND AS A PRODUCT
PRODUCT SCOPE
Airtel provides telecommunication
services
PRODUCT ATTRIBUTES
Good Coverage
User Friendly
Technologically advanced
Power to connect people
Makes communication easy
Quality/Value:
Connectivity
Network
Value Added Services
Clarity of Sound
Customer service
Perceived
Quality—”number one”
syndrome
Presence and success
Society/Community Orientation
BRAND AS A PERSON
BRAND PERSONALITY:
Trustworthy
Friendly
Empathetic
Youthful
Innovative
Trendsetting
Exciting
Competent
BRAND AS A SYMBOL
The Airtel Brand image is created
through consistent application of a
carefully developed visual identity
EXTENDED IDENTITY
Brand personality
Logo
Brand ambassadors
Product innovations
Tag lines & slogan
Social involvement
Leadership in business
Signature tune
LOGO
ENDORSEMENTS
A R Rehman
Shahrukh khan
Sachin Tendulkar
Saif Ali khan And Kareena Kapoor
TAGLINES
CAMPAIGNS
Airtel Delhi half marathon
Airtel health campaign
Leadership campaign
FUNCTIONAL BENEFITS
o Pre paid and Post paid
o Broad band connection
o Digital TV
o Fixed line
o Business users
EMOTIONAL BENEFITS
o Positive feelings
o Love
o Belonging
o Comfort
o
SELF-EXPRESSIVE BENEFITS
o “Express yourself”
o BHARTI ad campaign
o