By

Khadkhad Darshil
Bhatia Ashish
Kurmi Amitkumar
Khelani suraj
• Retailing is a set of business activities that adds value to the
products and sold to consumers for their personal or family use.
• Retailing may include subordinated services, such as delivery.
• Purchasers may be individuals or businesses.
• A "retailer" buys goods or products in large quantities from
manufacturers or importers, either directly or through a
wholesaler, and then sells smaller quantities to the end-user.
• Examples of retailers are : Pantaloons, Big Bazaar, Westside,
Wal-mart, Marks & Spencer etc
Organizational
Organizational Consistency Environment
Environment
Strategies
Strategies
Fit Fit

Consistency
Consistency

Improved
Improved
HR Strategies Firm
Firm
Performance
Performance
Fit Fit
Organizational
Organizational Organizational
Organizational
Characteristics
Characteristics Consistency Capabilities
Capabilities
Business Common Organizational
Strategy Characteristics HR Strategies
Overall • Sustained capital • Efficient production
cost investment • Detailed work planning
leadership • Intense supervision of • Emphasis on technical
labor qualifications and skills
• Tight cost control • Emphasis on job-specific
• Low-cost distribution training
system • Emphasis on job-based
• Structured organization pay
and responsibilities • Use of performance
• Products designed for appraisal as a control
ease in manufacture device
Business Common Organizational
Strategy Characteristics HR Strategies
Differ- • Strong marketing • Emphasis on innovation
entiation abilities and flexibility
• Product engineering • Broad job classes
• Strong capability in • Loose work planning
basic research • External recruitment
• Corporate reputation for • Team-based training
quality or technological • Emphasis on individual-
leadership based pay
• Amenities to attract • Use of performance
highly skilled labor, appraisal as
scientists, or creative development tool
people.
One of Wal-Mart's key objectives is to create an "even better place to
work”.
Wal-Mart's four "key deliverables" in the HR arena: strategy
execution, administrative efficiency, increasing associate engagement
and commitment, and change management.

Also new to Wal-Mart is the Mentor 3" program, in which a salaried

manager can mentor three associates to encourage greater personal
success and greater success for the company.
Wal-Mart continues looking at ways to better leverage technology to
make its HR processes more efficient. Examples include cash registers
that shut down when workers are on breaks to ensure that employees are
paid for every hour they work.
Wal-Mart is also piloting a career preference tool in which employees
can indicate their preferences for specific jobs in specific geographical
areas. They will be notified if such job become available.

The retailer will use classroom and on-the-floor training to teach

employees what its business model is all about. This initiative will let us
gain improvements in job retention.

 Very strict in interviews and every aspect of the interview is on

paper. It tells us what we are allowed to say and what we are not
allowed to say to potential applicants. The interview process is a "panel
interview".

 Ensuring compliance with federal
and state employment laws
 Retaining talent in an improving
economy
 Managing performance
 Developing leadership
 Dealing with rising health care costs