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Introduction: - As per the investigation made by Graham Morris the opening of insurance industry to private sector participation in December1999 has led to the entry of 20 new players, with 12 in life Insurance Sector & 8 in the non-life insurance sector. Almost without exception these companies are seeking to utilize multiple distribution channels such as
1)Traditional Agencies 2) Bancassurance 3) Brokers & 4) Direct Marketing
Bancassurance
Bancassurance in India
After First Narasimham Committee report, Indian banking system gone through huge reforms like merchant banking, lease and term finance, capital market / equity market related activities, hire purchase, real estate finance and so on. Few years back banks of India entered into another financial instrument thats Insurance.
Bancassurance in India
Lets have a quick look on Indian insurance market as at end-March 2006, among the life insurers, there were 15 companies in private sector and Life Insurance Corporation of India (LIC) was the solitary public sector company. Among non-life insurers, 9 companies were in private sector and 4 companies were in public sector as regarding the present size of the insurance market in India, it is stated that India accounts not even 1% of the global insurance market. According to various studies, in India LIC done exceptionally very good job but its able to insured 25-26% of insurable population.
Bancassurance in India
Thus in a country with more than 1.2 billion population, the penetration ratio was 4.8% by end of march-2006 which was far less than worlds penetration ratio (7.5%). It also indicates that a vast majority of population remain outside the reach of the insurance, especially in rural and semiurban areas, in the context of the absence of social security schemes.
Bancassurance in India
In year 2004, due to these vulnerable statistics, IRDA introduced an additional channel of distribution in way long traditional distribution model of Insurance industry called Bancassurance.
The prospects of bancassurance in India is really bright because of following reasons: Indian economy is growing with 9% of growth rate. Increasing PPP (purchasing power parity). Huge inflow of FDI. Expansion of middle income class Indians. Huge banking infrastructure across urban, semi urban & rural India. BASEL NORM-II (2009)
In 2007, India has 88 scheduled commercial banks (SCBs) - 28 public sector banks (that is with the government of India holding a stake), 29 private banks (these do not have government stake; they may be publicly listed and traded on stock exchanges) and 31 foreign banks. Altogether they (banks) have a combined network of over 53,000 branches and reach in urban, semi urban & rural areas of nation. There are 70324 bank offices are there in India and around 16000 people are served by each bank office. Its a huge banking infrastructure and among best banking network in world.
To streamline the saving in to insurance Bancassurance is the best channel to tackle four challenges facing the insurance industry,
* Product innovation * Distribution * Customer Service * Investments
Definition:
The Bancassurance is the distribution of insurance products through the bank's distribution channels. It is a phenomenon where in insurance products are offered through the distribution channels of the banking services along with a complete range of banking & investment products & services. In simple term we can say Bancassurance tries to exploit synergies between both the insurance companies & banks. In the simple term of insurance there are only two parties.
1) The Bank 2) The Insurer & 3) The customer.
Bancassurance in India:
Bancassurance in India is a very new concept, but if past gaining ground. In our country the banking & insurance sectors are regulated by two different entries. They are: *Banking is fully governed by RBI & *Insurance sector is by IRDA
Guidelines given by RBI: The Reserve Bank of India has given certain guidelines for banks entering into the insurance sector. They are as follows: 1. Any commercial bank will be allowed to undertake insurance business as the agent of insurance companies & this will be on fee basis with no-risk participation 2. The second guideline given by the RBI is that the joint ventures will be allowed for financial strong banks wishing to undertake insurance business with risk participation. 3. The third guideline is for banks which are not eligible for this joint venture option, an investment option of
(1) up to 10% of the net worth of the bank or (2) Rs. 50 crores. Whichever is lower is available.
The bank that wants to enter in participates in the Insurance industry they have to follow the above guidelines given by the Reserve Bank of India.
* Guidelines given by IRDA: The Insurance regulatory development & Authority has given certain guidelines for the Bancassurance they are as follows: 1)Chief Insurance Executive: Each bank that sells insurance must have a chief Insurance Executive to handle all the insurance matters & activities. 2)Mandatory Training: All the people involved in selling the insurance should under-go mandatory training at an institute determined (authorized) by IRDA & pass the examination conducted by the authority. 3)Corporate agents: Commercial banks, including co-operative banks and RRBs may become corporate agents for one insurance company. 4)Banks cannot become insurance brokers.
Restrictive feature :
A restrictive feature of Bancassurance regulation is that: (1) They appear to constrain the corporate agents to receive only commission, the profit sharing arrangements would seen to be ruled out. 2) The products sold through bank channels / networks can be highly profitable and so such agreement with banks is highly beneficial for banks only.
The followings are certain issues that we have to keep in mind while tie-up with bank for Bancassurance purpose (1) Do not depend upon traditional Method: The tie-up needs to develop innovative products and services rather than depends upon the traditional tracks. The kind of products. The bank would be allowed to sell are another major issue. For example: - a complex unit-linked life insurance product is better sold through brokers & agents, while a standard term product or simple products like auto Insurance, home loan and accident Insurance cover can be handled by bank branches.
On order to implement the bancassurance model in our country a lot of steps we have to taken.
(A) Top professionals will have to be hired. (B) We have to study the Indians nature regarding insurance. (C) Study about lower middle as well as upper class of society & how much they are eager to adopt insurance. (D) Favorable & easy policies for the people. (E) High capital investment in infrastructure development particularly in Information Technology & Telecommunication is required (F) Creation of research & development cell is very important & adaptive task. (G) We have to study about the SWOP analysis of world in the field of bancassurance & we can take this study as base.
Advantages of Banassurance:
Bancassurance is a tool, which is beneficial to bank, customer & Insurer at a time. There are certain benefits of bancassurance are given.
From the banks point of view: - by their own channel the (A) By selling the insurance product
banker can increase their income. (B)Banks have face-to-face contract with their customers. They can directly ask them to take a policy. And the banks need not to go any where for customers. (C)The Bankers have extensive experience in marketing. They can easily attract customers & non-customers because the customer & non-customers also bank on banks. (D) Banks are using different value added services life-E. Banking tele banking, direct mail & so on they can also use all the above-mentioned facility for Bankassurance purpose with customers & non-customers.
CONCLUSION:
With the opening up of insurance sector and with so many players entering the Indian Insurance Industry it is required by Insurance Companies to come up with well established infrastructure facilities with good call centre service to attract and provide information to customer regarding different good policies & their premium pay scheme.
The life Insurance Industry in India has been progressing at a rapid growth since opening up of the sector. The size of country, a diverse set of people combined with problems of connectivity in rural areas, makes insurance selling in India is a very difficult task. Life Insurance Companies require good distribution strength and tremendous man power to reach out such a huge customer base.
Finally we can say that the bancassurance would mostly depend on how well insurers and bankers understanding is with each other and how they are capturing the opportunity and how better service they are providing to their, customers.