Professional Documents
Culture Documents
Win May*, Pediatrics Lawford Anderson*, Earth Sciences Frank Manis*, Psychology
*All faculty fellows of the Center for Excellence in Teaching
Objectives
At the end of the workshop, you will be able to:
define emotional intelligence be aware of the different models of emotional intelligence. describe the relationship between EI and job performance use emotions to achieve your objectives
Simple Definition
Ability to manage emotions in ones self and in others in order to reach desired outcomes.
Emotional Intelligence
Seen as the fundamental key to success and leadership - and it can be learned! Working with people
Not just about being nice Managing ones own emotions Ability to handle encounters Teamwork Leadership
4 inter-related abilities
Identify emotions
Identify how you feel Identify how others feel Sense emotions in music Sense emotions in art Detect real vs fake emotions - accuracy
Understand Emotions
Recognizes what events are likely to trigger different emotions Knows that emotions can combine to form complex blends of feelings Realizes that emotions can progress over time and transition from one to another Provides a rich emotional vocabulary for greater precision in describing feelings and blends of feelings
Happiness
Up-side Generate new ideas Think in new ways Be creative Enhance big-picture thinking Enhance decision-making abilities Downside More problem-solving errors
Manage Emotions
Stay open to feelings Blend emotions with thinking Reflectively monitor emotions
Manage Emotions
Research findings: Significant relationship between managing emotions ability and burnout and mental health Teams with higher scores for managing emotions received higher performance rankings
You are in a meeting when a colleague takes credit for the work you have done. What do you do?
A. Immediately confront the colleague saying that you did the research? B. After the meeting, take the colleague aside & tell him/her that in the future you would appreciate credit for the work you did. C. Nothing. Its best not to embarrass colleagues in public. D. After the colleague speaks, publicly thank him/her for referencing your work & provide additional details about the work.
In Essence
Being intelligent about emotions means that we can perceive and use emotions to create optimal relationships and produce desired outcomes.