Oracle Receivables 11i

Presenter :Jagadesan.S

Release, Reference
Revision History
Revision #
Version1.0 Version 1

Date
25th June 2002 24th June 2003

Author
Kailash N T N Bharath Kumar

Changes
None TCA added

Objectives

Training Objective
Overview on Receivables module Overview on Customers,Transactions and Receipts Briefing on the Setup

Audience Prerequisites if Any

Agenda

Customer Model and Features(incl TCA) Entering and processing invoice information Processing Overview Invoice components AutoInvoice process Receipt entry methods Receipt process Payment application process Overview of the collection process
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Agenda

Customer Model and Features Entering and processing invoice information Processing Overview Invoice components AutoInvoice process Receipt entry methods Receipt process Payment application process Overview of the collection process
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Integration

Oracle Receivables can create invoices from the following Oracle applications:
Oracle Order Management Oracle Projects Oracle Service Oracle Property Manager

Oracle Receivables can create invoices from the following non-Oracle applications:
Legacy system (for transaction history) Non-Oracle billing applications Non-Oracle order entry applications

Customer Model and Features

Customer Creation flow Profile Classes Entering Customer Information Customer Relationships Merging Customers

Customer Model and Features

Managing Customers

Create customer profile classes

Enter customer information

Assign customers to profile classes

Review customer information

Eliminate duplicate 8 information

Create customer relationships

New Customer Model

Receivables

Order Entry

Projects

AR Customer Master

Customer Form

customer interface

customer merge

Customer Model Tables (store Customers, Addresses, Bank Accounts, etc.)

Specific Features of Customer Management

Customer form: Searches existing customers and the organization or person customer registry before allowing you to enter a new customer Customer merge
Merges customer accounts

Integrating Customer Information

Customer Information

Oracle Order Management

Shared with
Oracle Receivables

Oracle Projects

Owned by

Oracle CRM suite

Profile Classes

You can use profile classes to describe and group customers with similar financial characteristics Use profile classes to enter new customers quickly and consistently

Customer Profile Class Characteristics

Credit/collections

Invoices and Statements

Payment promptness

Credit check Collector Payment application Dunning letters Finance charges

Invoice line and tax printing Statement cycle Consolidated invoices

Payment terms Discounts Grace days

Managing Customer Profiles

When you establish a customer, the customer processing function assigns it to the default (seeded) customer profile class. If you want to assign the customer to a different profile class, select it from the list of values before you save your work.

Enter Customer Information

You can use all of the following methods to enter customer information, for example, addresses, phone numbers, contact names, and business purpose:
Standard Quick Interface

Customer Entry Methods

Enter complete details

Enter limited information

Import from other systems

Standard customer entry

Quick customer entry

Customer interface

Customer Addresses

Allow multiple organization or person customers can do business at one location. Are global (not specific to operating units). Allow you to perform address validation using Vertex or TaxWare information. Have flexible address formatting with seeded and custom formats.

Customer Address

Each addresses can have multiple business purposes.

Ship To site Bill to site

Ship To site Marketing

Bill To site Statements Dunning

Legal

Multiple Sites and Business Purposes: Centralized Example

ABC, Inc. is completely centralized, and its headquarters handles all payment procedures.

New York Headquarters

Bill To Statements Dunning

Paris Ship To Washington D.C. Ship To Chicago Ship To

Multiple Sites and Business Purposes: De-Centralized Example

XYZ, Inc. is completely decentralized, and each site handles its own payment procedures.

New York Headquarters Ship to Bill to Statements Dunning

Paris Ship To Bill To Statements Dunning

Washington D.C. Ship To Bill To Statements Dunning

Chicago Ship To Bill To Statements Dunning

Interface Customer Entry

External Databases

Temporary Interface Tables

Oracle Receivables Customer Tables

Correct errors with SQL*Plus

Customer Interface Execution Report

Using Quick Customer Entry

Customer

Classification

Telephone numbers

Addresses

Contacts

Marketing

Profile class

Bank accounts Business purpose

Payment method

Relationships

Using Standard Customer Entry

Customer

Addresses

Telephone Bank Payment numbers accounts method

Business purpose

Contacts Profile Characteristics class

Details

Order Management information

Accounting

Differences between Standard and Quick customer entry

The primary difference between the standard and quick methods is that the quick method allows you to assign business purposes simply and quickly to a single address. Other differences underline the limitations of quick customer entry: Bill to and Ship to cannot be linked to each other. Business purposes cannot be identified as Primary, or default. Location names cannot be assigned to an address.

Merge Customers

Merge customers to: Eliminate incorrect data and duplicate information Consolidate account site data Reflect customer account changes due to business consolidation

Merging Incorrect Data

Invoice 201

Invoice 523

White Place

White Corp

White Place, Invoices 201 and 523

Merging Site Data

Invoice 234

Invoice 951

Milan

Rome

Rome, Invoices 234 and 951

Merging Customer Data

Invoice 753

Invoice 654

Blanc SA

White Corp

Blanc SA, Invoices 753 and 654

Agenda

Customer Model and Features Entering and processing invoice information Processing Overview Invoice components AutoInvoice process Receipt entry methods Receipt process Payment application process Overview of AutoLockbox Overview of the collection process
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Overview

Entering and processing invoice information With transactions, you can: Enter invoices manually or import invoices by using AutoInvoice Set up different accounting options to derive the GL accounts Set up Oracle Receivables to calculate tax Correct invoices by creating credit memos, debit memos, and adjustments Review and print transactions Generate and send customer statements
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Entering and processing invoice information

Using Transaction Windows

You can enter or query transactions from any source by using the Transactions window or the Transactions Summary window. You can also perform certain activities from the Transactions Summary window. This window is also known as a workbench.

Entering and processing invoice information

Entering Manual Transactions

Using manual transactions, you can enter: All required information Text that will appear on the invoice Comments for internal use only that will not appear on the invoice An inventory item, standard line, or free form description

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Process Overview
Create Profile Classes

Enter Customers

Create Invoices

Print Invoices

Send to Customers

Use iReceivables

Receipts

Collections

Process Overview

Import transactions

Create manual transactions

Calculate taxes, create GL accounts, update customer balances

Print invoices

Process Overview
Deposit Guarantee Standard invoice

Copy Print and send invoice to customer Correct invoice Underinvoice Overinvoice

Invalid transaction
Void Delete

Process and print Enter receipt Generate statement

Interface to Oracle General Ledger

Invoice components
Required Transaction Information

Date Source Class Type GL Date Bill To Terms Remit To

Invoice components
Transaction Classes
Class Invoice Credit Memo Debit Memo Description Bill customers for products or services Credit customers (On-account credits do not refer to specific invoices.) Bill customers for products or services that were not included on the original invoice Adjust the remaining balance of an existing debit item to zero, and create a new debit item to bill customer for unpaid balance of original invoice.

Chargeback

Invoice components
Transaction Classes

Class Deposit Guarantee

Description Bill customers for contractual agreements A contractual agreement that is referenced by invoices (Bill customers for the items on the invoice, not the guarantee.)

Invoice components
Transactions Windows

Transaction

Installments
Adjustments Balances Sales Credits Freight Tax Accounting

Accounting

Lines Sales Credits Freight

Tax

Invoice components
About Transaction Types

You must set up transaction types before you can enter invoices Transaction types can be used to set defaults and can control certain activities for a transaction For each transaction type, you can only select one of six transaction classes

Invoice components
Using Transaction Types

Transaction types determine: The transaction class If the transaction can be posted to the GL If the transaction is an open receivable If tax can be calculated If freight can be entered

Invoice components
Transaction Sources

Control transaction batching and numbering, and specify default transaction type Select validation options for imported transactions Assign batch sources to invoices, debit memos, commitments, credit memos, and on-account credits

Entering and processing invoice information

Enhanced Drilldown from GL
GL account inquiry Balance Enter JE JE lines View JE

Drill down to complete receivables transactions Drill down from Journal Entry and Inquiry windows

View subledger accounting entry

AP PO AR Assets Inventory Projects WIP

View subledger transactions

View Accounting lines Summary activity

T-accounts

Entering and processing invoice information

Creating Invoices with Rules
Fixed or variable Journal entry

Accounting rule Advance or arrears Invoicing rule Invoice Revenue recognition program Journal entry

01.100.200.4500.000.0000 01.110.220.4550.000.0000 01.220.220.4700.000.0000

AutoAccounting

Auto Invoice
About AutoInvoice

With AutoInvoice, you can: Import large numbers of transactions for seamless integration from Oracle or non-Oracle systems
Invoices Credit memos Debit memos

Calculate taxes for the imported transactions, or pass the tax through the tables Correct errors easily online

Auto Invoice
AutoAccounting Overview

Oracle Receivables provides flexible setup for your transaction accounting by using AutoAccouting. You determine the values that Oracle Receivables uses to build the accounting flexfield by selecting a pointer for each segment of your accounting flexfield.

AutoInvoice Process

Non Oracle data

SQL loader

AutoInvoice interface tables

Valid lines

Oracle Receivables transaction tables

Oracle data

Interface Program

Error lines

View and correct invalid records

Auto Invoice
Using AutoAccounting

When you set up AutoAccounting, you define where Oracle Receivables should derive the value for each segment. Values can be either constant, or be defined by tables. These determinations occur during AutoAccounting setup.

Auto Invoice
Using AutoAccounting
Invoice Salesperson = Joe Adams Transaction Type = Invoice 1. Wrist Pad 2 @ 1,000 Revenue Account = 01-100-4505-201 Salesperson = Joe Adams Revenue Account = 02-100-4000-000 Account Type = Revenue Segment Constant Value Table Name CO 01 CC Salesreps Account Trans. Types Product Standard Line Transaction Type = Invoice Revenue Account = 02-000-4505-100 Standard Line = Wrist Pad Revenue Account = 02-000-4101-201

Agenda

Customer Model and Features Entering and processing invoice information Processing Overview Invoice components AutoInvoice process Receipt entry methods Receipt process

Payment application process Overview of the collection process

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Overview of Receipts
Enter receipt Apply to customer account or invoice

Update customer balance

Clear receipt

Reconcile bank statement

Overview of Receipts

Receipts
Receipt Features

With receipts, you can: Select different receipt entry methods Enter cross currency receipts Enter multiple bank accounts Accept credit cards as payment

Receipts
Receipt Types

Cash receipts record receipts from customers to pay for past or future debit items. Miscellaneous receipts record receipts not related to the organizations usual transaction activity, such as interest charges or other fees.

Receipts
Receipt Entry Methods

Receipts are entered in one of three ways:

Manual receipts Cash QuickCash receipts Cash Automatic receipts Credit card receipts

Miscellaneous

AutoLockbox

Bills of exchange
Direct debits

Receipts
Manual Receipts

Manual receipts can be cash or miscellaneous receipts. Manual receipts can be entered individually or in a batch. The customer balance is updated when the receipt is saved.

Receipts
Entering Manual Receipts
Cash receipts
Enter & apply

Miscellaneous receipts
Enter

Adjustment

Chargeback

Remit

Remit Reconcile

Reconcile

Reverse Reverse Reapply

Receipts
QuickCash Receipts

You can enter receipts manually or using AutoLockbox. QuickCash receipts must be entered in a batch. The customer balance is updated when the batch is posted. You can simplify the receipt application process using AutoCash rule sets.

Receipts
Receipt Statuses

Applied On-account Unapplied amount Unidentified Reversed

Receipts
Receipt Statuses
$100 invoice $100 applied

$80 invoice Customer pays $100

$80 applied

$20 unapplied $100 on-account, no invoice

$100 unapplied, unidentified customer

Receipts
Receipt Batch Statuses
Status
New

Description
Creating a new batch. The status of the new batch changes to Out of Balance, Open, or Closed when receipts are committed for the first time. Actual count and amount of receipts do not match the control count and amount. Actual count and amount match the control count and amount, but the batch includes unapplied or unidentified receipts. Actual count and amount match the control count and amount. All receipts have been identified and applied to invoices or applied on account.

Out of Balance Open

Closed

Receipts
Receipt Classes

Determine how Oracle Receivables processes receipts:

Entry method Remittance Clearing

Define which payment methods to use

Payment Methods

Payment methods determine the automatic receipt attributes. Payment methods are associated with a single receipt class. Payment methods can be associated with more than one bank account. Each bank account determines the GL accounts for a receipt.

Relationship of Receipt Class, Payment Method, and Bank Account

Receipt class

Payment method

Payment method

Bank account
GL account

Bank account
GL account

Receipts
Entering Receipts

You can enter receipts using manual, automatic, or QuickCash methods You can record the following:
Receipt number Receipt type Receipt date GL date Payment method Customer name

Receipts
Applying Receipts

Apply the receipt to open debit items to reduce the outstanding balance. Use either the Application or the Mass Apply window to apply receipts. Create adjustments or chargebacks to handle short payments. Receipts can be applied to invoices in other currencies. You can apply earned and unearned discounts to debit items.

Receipts
Mass Apply

Applies one receipt to several invoice items Can apply receipts manually or automatically Can apply one receipt to several specific invoices or a range of invoices Can apply only receipts that are identified with a customer

Receipts
Creating Chargebacks

You can create chargebacks only during the application process. A chargeback decreases the balance due on a partially paid invoice and creates a new debit item. A chargeback reduces the balance of the invoice to zero by creating an automatic adjustment. A chargeback creates a new debit item with transaction type Chargeback for the balance of the old debit item.

Receipts
Creating Adjustments

You create adjustments in the Applications window. You can adjust the balance of the transaction to which the receipt is being applied. The adjustment approval process is the same as entering an adjustment in the Transaction Summary window.

Receipts
Remittances

Group the receipts that are remitted to the same bank with the same receipt class. Remittances are similar to bank deposit tickets. You can initiate payments from your customers.

Remitting and Clearing Receipts

Submit remittance

Oracle Receivables

Bank

Reconcile remittances and receipts

Clear receipts

Bank sends statement

Oracle Cash Management

Reports

List of Important reports

Kindly Refer to page 1376 to 1381 of the Receivables 11i user guide for the list of standard reports

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Thank You !!!!!!!! Thank You !!!!!!!! Thank You !!!!!!!! Thank You !!!!!!!!

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Additional Information

Known Bug List if any Important Knowledge base sources (May be common to all )

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