INTEGRATING IPADS AND TABLET COMPUTERS INTO LIBRARY SERVICES, PART I

Rebecca K. Miller Heather MoorefieldLang Carolyn Meier October 13 , 2011

IPADS: OUR FUTURE?

Image from http://xkcd.com

OVERVIEW OF WEBINAR, PART I

October 13, 2011
Welcome and overview Introductions of presenters Tablets: what are they? Tablet comparisons Q&A Setting up an tablet program Practical applications in library and educational settings Q&A Preview of next week

INTRODUCTIONS

Heather Moorefield-Lang hmlang@vt.edu Carolyn Meier cmeier@vt.edu

Rebecca K. Miller millerrk@vt.edu

INTEGRATING IPADS & TABLETS

What types of libraries are integrating iPads and other tablet computers? In short, all types.
QUICK POLL: What type of librar y do you work in?

This webinar will touch on the use of tablets in academic, public, and school libraries.
Many thanks to our friends in different libraries all over the country who have shared their stories with us! Stay up to date with us via our Tumblr site: http://tabletsinlibraries.tumblr.com/

TABLETS: WHAT ARE THEY?

Tablets are not a new technology The term tablet is a bit loaded, since it evokes recent machines (tablet PC) to bear this name, which were really convertible laptops In this presentation, we will use the term tablet or slate to refer to the most recent generation of tablet computers, often exemplified by Apples iPad Lets review the evolution of tablet computers

Image shared by Anandbadsu via a CC BY-NC-SA 2.0 license

THE TELAUTOGRAPH
Patented in 1888, the telautograph, is considered the precursor to the fax machine and to the modern tablet computer.
The machine uses an electrical stylus-type device to create handwritten messages that can be sent from one station to another.

THE DYNABOOK
Conceptualized by computer scientist Alan Kay in 1968, the Dynabook was intended to be an educational tool to be used by children. Interestingly, Kay, who is involved with One Laptop per Child, has inspired the development of an under$100 OLPC tablet, the XO-3:
Image from edibleapple.com

Visit One Laptop per Child for more information

THE APPLE BASHFUL

In 1983, Apple dreamed up the Bashful, an early tablet-like computer that never made it to the market.
The photos of these prototypes were only revealed last year, after Apples actual success with a tablet product!

Image from technabob.com

THE GRIDPAD
In 1988, the GRiDPad was released. The touchscreen worked on a handwriting-recognition system that was used in Palm devices. Palm Computing was later founded by the GRiDPads creator, Jeff Hawkins.
A GRiDPad cost $2,370, and was mainly used by professionals in healthcare and law enforcement.
Image from thetechcentral.com

THE APPLE NEWTON

The Apple Newton , although it may look like a precursor to the iPad, was actually one of the first personal digital assistants (PDA) on the market. That termpersonal digital assistantwas actually coined by Apples CEO (at the time) John Sculley. The Apple Newton was 4.5 X 7 in., and weighed nearly a pound.

THE MS TABLET PC
The MS Tablet PC, like the one pictured here, started shipping in 2002. This is the image that many think of when they hear the term tablet computer. Really, its simply a laptop with a swivel screen.
These machines ran Windows XP Tablet PC edition, and included pen-enabled, handwriting-enabled, and speechenabled applications. This sort of tablet computer never gained much of the market share, and

THE IPAD
2010: Steve Jobs unveils the new touchscreen tablet that renews the way that consumers view and use tablet computers. While the iPad1 had a few issues (no camera and no multitasking, to name a few), the iPad re-envisioned personal computing, and led to the boom in touchscreen tablets that we currently see.
Image from apple.com

TABLETS IN 2011
Tablets, and their uses, are evolving nearly faster than we can keep up with!
The Gartner marketing analysis company forecasts that tablet sales will hit 63.6 million units by the end of 2011 , which is a 261 .4% increase over 2010
Gartner also forecasts strong growth through 2015, when sales are expected to reach 326.3 million units

Most major computer companies have a tablet computer on the market, although Apple currently dominates the market with its popular iPad For Q2 of 2011 , Apple held just over 68% of the tablet market share

CURRENTLY* ON THE MARKET

Apple iPad Motorola Xoom Samsung Galaxy Tab Sony Tablet Toshiba Thrive Asus EeePad Transformer T-Mobile (LG) G-Slate HP TouchPad**

Acer Iconia Tab Archos 101 HTC Flyer Tablet Blackberry PlayBook ViewSonic ViewPad Dell Streak Kindle Fire

*As of October 10, 2011

**Is

currently available on HPs sales page, but was liquidated in August 2011

QUICK POLL

What type of tablet (if any) do you own?

INVESTING IN A TABLET

New technologies are big investments in money, time, and other resources
Before deciding to make this investment, ask a few questions:
What can the tablet(s) do that other technologies (e.g., e -readers, netbooks) cannot? Who will be using the tablet(s)? Where will users be using the tablet(s)? Who will support and maintain the tablet(s)? Is there an interest in continuing to explore the possibilities of tablets? Who will stay up to date on updates, etc.?

WHY DO PEOPLE USE TABLETS?

WHY DO LIBRARIES USE TABLETS?

Being able to match your need(s) to the tablets functions and capabilities is essential to the success of your tablet computer program For that reason, tablet programs in libraries need to start with research into both user needs and tablet options In the examples (practical applications) that we discuss, many libraries focus on tablets for dif ferent reasons:
E-reading Engaging learners Supporting research As assistive technologies Providing new services Delivering new content Productivity enhancement Professional development

SPECIFICATIONS TO CONSIDER
Before making a purchase decision, consider: Price Operating system Connectivity App availability Accessories Size and weight Features (camera, microphone, video, speakers) Storage Battery life Available technical support Any noted drawbacks

OPERATING SYSTEMS

Currently, two main (competing) operating systems: iOS 5 (as of October 12) and Android 3.X Google purchased Android in 2005 Most Android tablets function very, very similarly Two others you may come across: BlackBerry PlayBook runs on the QNX operating system; they call it the BlackBerry Tablet OS HP TouchPad (if you can find one) uses webOS

BEST RATED* TABLETS**

Apple iPad2 Samsung Galaxy Tab Motorola Xoom Asus EeePad Transformer Acer Iconia Tab

* Re f e r e n c e s l i s te d a t e n d o f p r e s e n t a t i o n * * Ve r y r e c e n t t a b l e t s , s u c h a s t h e To s h i b a T h r i v e , H P To u c h P a d , a n d S o ny Ta b l e t s t i l l h av e m u c h l e s s i n fo r m a t i o n a n d r e v i e w s av a i l a b l e , b u t c a n b e m e a s u r e d by t h e s a m e s t a n d a r d s t h a t we w i l l d i s c u s s h e r e

IPAD 2

Images from apple.com

IPAD2 SPECS
Price: $499-$829 Operating system: iOS 5 (available 10/12/2011) Connectivity: Wi -Fi or Wi-Fi + 3G (through Verizon or AT&T) App availability
Over 140,000 apps from the Apple AppStore Over 475,000 apps for the iPod/Touch that also work on iPad

Accessories
Smart Cover, Adapters, Dock, Keyboard, Camera Connection Kit

Size and weight

9.5 X 7.31, 9.7 display, 1.33 lbs, 0.34 depth

Features
Two cameras (front & rear), video recording, speakers, microphone

Storage: 16, 32, or 64 GB Battery life: 10 hours Tech support: Best ranked tech support (80% resolution of problems) Noted drawback: Does not support Flash

SAMSUNG GALAXY TAB

Galaxy Tab 7.0 inch

Galaxy Tab 10.1 inch

SAMSUNG GALAXY TAB SPECS

Price: $199-$629 Operating system: Android (varies) Connectivity: Wi -Fi or Wi-fi + 4G (through Verizon, Spring, TMobile, AT&T, or US Cellular) App availability: Android Market; Amazon Appstore Accessories:
Headset, media dock, keyboard dock, cases/pouches, adapters

Size and weight:

10.1 inch: 10.1 X 6.9 X 0.34, 1.2 lbs 7 inch: 4.47 X 7.48 X 0.47, 0.85 lbs

Features:
Two cameras (front & rear),

Storage: 16 or 32 GB Battery life: 9 hours Tech support: No data available Noted drawbacks: Slow speed on 4G connection

MOTOROLA XOOM

Images from Motorola Xoom official press pictures at CES 2011

MOTOROLA XOOM SPECS

Price: $499-$599 Operating system: Android Connectivity: Wi-Fi and Wi-Fi + 3G (through Verizon) App availability: Android Market, Amazon Appstore Accessories:
Headset, keyboard, docks, cases, adapters/cables

Size and weight:

10.1 X 6.6 X 0.5, 1.5 (Wi-Fi) or 1.6 (3G enabled) lbs

Features:
Two cameras (forward & rear), webcam, speakers, microphone

Storage: 32 GB Battery life: 10 hours Tech support: No data available Noted drawbacks:

ASUS EEEPAD TRANSFORMER

Images from techradar.com

ASUS EEEPAD TRANSFORMER SPECS

Price: $399-$499 Operating system: Android Connectivity: Wi-Fi or Wi-Fi + 3G (new) App availability: Android Market, Amazon Appstore Accessories:
Eee Station (keyboard dock), cases, adapters/cables

Size and weight:

10.6 X 6.7 X 0.5, 1.5 lbs

Features:
Two cameras (forward & rear),

Storage: 16 or 32 GB Battery life: 9.5 hours Tech support: Data not available

ACER ICONIA TAB

Iconia Tab A100 (7 in.)

Iconia Tab A500 (10.1 in.)

ACER ICONIA TAB SPECS

Price: $330-$550 Operating system: Android Connectivity: Wi -Fi or Wi-Fi + 4G (only models that end in 01) App availability: Android Market, Amazon Apptore Accessories:
Docking station, remote, cases, keyboard, cables/adapters

Size and weight:

A100: 7.7 X 4.6 X 0.5, 0.92 lbs, 7 display A500: 10.2 X 7 X 0.5, 1.71 lbs, 10.1 display

Features:
Two cameras (front and rear), webcam, speakers, microphone

Storage: 32 GB Battery life: 8.6 hours Tech support: 41% of problems reported resolved (according to survey)

KINDLE FIRE

Images from amazon.com

KINDLE FIRE SPECS

Scheduled release: 11/15/2011 Price: $199 Operating system: Android Connectivity: Wi -Fi only App availability:
Amazon Appstore Also consider the content available: movies, TV shows, books

Accessories:
Cover(s), stand

Size and weight:

7 display, 7.5 X 4.7, 0.45 depth, 0.91 lbs

Features: Free cloud storage, Amazon Silk web browser, speaker s, Storage: 8GB (enough for 80 apps + 10 movies or 800 songs or 6,000 books) Batter y life: 8 hour s Tech suppor t: Data not available Noted drawbacks: No camera

Tablet

Price

Display/ weight
9.7 in. / 1.33 lbs

Storage

Connectivity

Battery Features Life

10 hrs Cameras (2) Video Rec. Speaker/Mic Cameras Video Rec. Speaker/Mic.

Apps

iPad 2

$499$829

16/32/64 GB

Wi-Fi Wi-Fi + 3G

140,000+ In Apple AppStore Android Market Amazon Appstore

Galaxy Tab

$199$629

7.0 in./ 0.85 lbs 10.1 in./ 1.25 lbs

16/32 GB

Wi-Fi Wi-Fi + 3G

9 hrs.

Xoom

$499$599

10.1 in./ 1.5 OR 1.6 lbs 10.1 in./ 1.5 lbs

32 GB

Wi-Fi Wi-Fi + 3G

10 hrs.

Cameras Video Rec. Speaker/Mic. Cameras Video Rec. Speaker/Mic. Cameras Video Rec. Speaker/Mic. Speakers

Eeeepad Transformer

$399$499

16/32 GB

Wi-Fi

9.5 hrs.

Wi-Fi + 3G
Iconia Tab $330$550 10.1 in./ 1.69 lbs. 8/16/32 GB Wi-Fi Wi-Fi + 4G (only some models) Kindle Fire $199 7 in./0.91 lbs 8 GB Wi-Fi 8 hrs. 8.6 hrs.

Q&A

Are there any questions about tablet computers that we can answer at this point?
Well have another Q&A before we wrap up.

IMPACT ON DEVICE USAGE

QUICK POLL

Do you think tablets will replace dedicated e -readers?

WHAT ABOUT E-READERS?

The big question: will (do) tablets replace e -readers?
The answer: it depends

Well discuss book apps later (Kindle, Nook, iBooks), but tablets are impacting the market for and usage of e -readers According to the Nielsen survey, 24% of e -reader users use their e-readers less of ten once they started using a tablet Significance? Libraries may want to seriously consider the flexibility of the devices they invest in.

T YPES OF TABLET PROGRAMS

Libraries interested in purchasing tablets may have a variety of objectives:
For staff: productivity, exploration, experience For in-house use: in classes, in story times, for other express purposes inside the library For circulation: users can check out for personal use

Keep these dif ferent objectives in mind as we discuss building a tablet program and explore various examples

SETTING UP A PROGRAM
Well discuss these steps a bit here, and also touch on them in the examples well explore.
Purchasing Circulating Developing policies Staff training Tech support User support Marketing Assessing

PURCHASING
After making the initial decision to purchase tablets, again, think about the specifications and content available for the device(s). Consider what accessories you may want to purchase and circulate along with the device you select (e.g., keyboard? VGA or HDMI adapters?) Look into discount programs available
Example: Apple Store for Education During the second part of this workshop, well look at a few funding sources

CIRCULATING
If you are planning to circulate the tablets, youll need to consider a few fundamentals of the program: Physical spacewhere will the devices be kept and charged? Tracking the device Content that will be placed on the device Accessories that will either circulate or be made available Procedures to restore the device after it has been returned

DEVELOPING POLICIES
As with all library resources, youll need to develop policies to manage the use of the tablets. These can include:
Loan period Late fees and damage fees Renewals/holds User agreements/contracts

A number of libraries that currently circulate iPads (and yes, theyre all iPads), have policies posted on the web:
Virginia Techs Art + Architecture Library: http://www.lib.vt.edu/artarch/ipad-policy.html MIT Lewis Music Library: http://libstaff.mit.edu/lewis/iPad_policies_procedures.pdf Wake Forest University: http://zsr.wfu.edu/about/policies/technology -ipad L.E. Phillips Memorial Public Library: http://www.ecpubliclibrary.info/services/library -services/ipads.html

STAFF TRAINING
The most important factor? Put the devices in the hands of library staf f! Play and exploration is key Public services staf f need to be equipped to answer questions and provide front-line support Set up a way for staf f to communicate about using the devices. Examples include:
Briar Cliff Universitys discussion group: http://bcutalks.wordpress.com/ Radford Universitys McConnell Library iPad blog: http://mozart.radford.edu/ipad/

USER SUPPORT
Aside from equipping staf f to support users, there are a number of other ways libraries starting tablet programs should consider supporting users:
Creating tutorials (non-Flash, in the case of iPads) to be placed on library website and on devices Creating help documentation Setting up open houses or petting zoos to familiarize users with the new devices in a safe setting

MARKETING
Well touch on this when we discuss the real -life examples of tablets in libraries, but marketing is essential to the success of your program How will you let people know this service exists? Ideas include:
Media (town or school newspapers) Facebook (and other social media) announcements Highlight on website Presentations for different groups Events like open houses or petting zoos Other usual publicity outlets

ASSESSING
How will you know that your tablet program is meeting the needs of the community? Consciously gather and store data
Circulation statistics (if appropriate) Survey data Observational and anecdotal data

Set a time in the future (6 months? A year?) to critically review the programs successes and weaknesses and incorporate feedback

PRACTICAL APPLICATIONS & EXAMPLES

Review: so far, weve discussed (in theory):
Understanding tablet computers Selecting and purchasing tablet computers Developing and implementing a tablet computer program

Lets look at three real -life examples* of tablets in libraries:

Virginia Techs Art + Architecture Library (Blacksburg, VA) L.E. Phillips Memorial Public Library (Eau Claire, WI) PadCamp (Galloway Township, NJ) *Well look at even more examples during Part II of our workshop

PRACTICAL APPLICATIONS: ACADEMIC LIBRARY

Virginia Techs Art + Architecture Library

PROGRAM OVERVIEW
20 iPads in the Art and Arch library Circulate to undergrads for 4 days with 1 renewal Faculty have 5 days with option for more Aimed at art and arch industrial design students. They use them the most.

TOOLS
Come with two dozen apps Dropbox Evernote Files HD PDF Readers Other Basic Tools Social Media FlipBoard Instapaper Other design style tools

ACCESSORIES
Students can also check out presentation connectors and stylus for writing and drawing.

ST YLUS
Tip is really fat Students found that drawing with finger was just as ef fective Not a very ef fective tool for designs and drawing Newer styli are thinner but still dont get a fine edge like one can do in drawing.

OUTCOME
Wished they had taken more advantage of playing it up more Advertising more Publishing more They have iPad 1 , people want 2 Missed opportunity that they are still working with and getting situated.

PRACTICAL APPLICATIONS: PUBLIC LIBRARY

L.E. Phillips Memorial Public Library iPad program launched on September 21 , 2011 Funding
$50,000 grant from the Presto Foundation To provide tools to address accessibility issues, and to help the community be able to explore new technologies

Program basics:
Circulating 32 iPad1 devices, 6 for in-house use 64 GB, Wi-Fi 7-day loan period

Content:
1000 public domain e-books 10 audiobooks (because of space and restoration time) Free apps and shortcuts

L.E. PHILLIPS MEMORIAL IPAD WEBPAGE

http://www.ecpubliclibrary.info/services/library-services/ipads.html

Available through grant funding Content loaded onto each device

Help guides

User agreements Non-Flash tutorials

IPAD CATALOG RECORD

10/3/2011

12 days in, the iPad circulation program is extremely popular

USER SURVEY
Available:
http://eauclairepubliclibrar y.com/sur vey/index.php? sid=56372

MEDIA COVERAGE

LESSONS FROM PHILLIPS MEMORIAL

Be proactive and anticipatory when coming up with policies and help documentation When you have many tablets (e.g., 32), dont circulate them all at once; instead, allow staf f to become familiar with the checkout procedure by releasing a few at a time Lend the devices out to staf f first, so the staf f can become familiar with them Seriously consider the content that you place on the device how much space is there? Whats legal? Make sure that the library website, and help documents, are tablet friendly: mobile, and not Flash -based. Assess from day one!

PRACTICAL APPLICATIONS: PUBLIC SCHOOL LIBRARY

PadCamp

WHAT IS IT?
Unconference with no pre-existing order to the day. Self Directed Professional Development A tech petting zoo with all types of tablets for educators to try out. Mostly iPads but HP was there as well.

THE SCHEDULE
Educators came in to a blank schedule and added what they wanted to learn to the schedule for that day. One hour time slots Moderators and attendees took on the sessions that they felt they could teach. As sessions were created schedule was put into a Google Doc for everyone to follow. Everyone got to use and experiment with the tablet examples. Highly Successful!

Image from http://www.padcamp.org/

OVERVIEW
Collegiate Collaborative Experience Focus on participants, not on speakers Event was completely free

THE CATCH 22: IPAD VS HP

iPads have more apps HP not as many, they will make more apps when they have more customers, they will get more customers when they get more apps. Apple has more trust behind it. HP has flash.

IF YOU WOULD LIKE TO DO YOUR OWN UNCONFERENCE

Padcamp Link: http://www.padcamp.org/ Email: padcamp@gmail.com Explore the Edcamp/Unconference idea: http://edcamp.wikispaces.com/

Q&A
Now its your turn: what do you want to know about what weve explored so far? If we dont know the answer today, well research it for you and have an answer next week, when well also cover:
More practical applications and examples of tablet programs and uses Finding funding for tablet programs Apps for librarians and educators Productivity apps Strategies for staying up to date on tablets Final questions

REFERENCES: PART I
A c e r I n c . ( 2 01 1 ) . I c o n i a Ta b . Re t r i e v e d f r o m h t t p : / / w w w. a c e r. c o . u k / a c / e n / G B / c o n t e n t / s e r i e s / i c o n i a - t a b - a A m a z o n . c o m . ( 2 01 1 ) . K i n d l e F i r e . Re t r i e v e d f r o m h t t p : / / w w w. a m a z o n . c o m / d p / B 0 0 51 V VO B 2 / ? t a g = g o o g h y d r 2 0 & h v a d i d = 1 4 07 0 3 8 87 9 5 & r e f = p d _ s l _ 1 f d a 8 b d a 8 5 _ b A p p l e I n c . ( 2 01 1 ) . i P a d Te c h n i c a l S p e c i fi c a t i o n s . Re t r i e v e d f r o m h t t p : / / w w w. a p p l e . c o m / i p a d / s p e c s / A s u s . ( 2 01 1 ) . E e e P a d . Re t r i e v e d f r o m h t t p : / / e e e . a s u s . c o m / e n / e e e p a d / C o n s u m e r Re p o r t s . ( 2 01 1 , S e p te m b e r ) . Ta b l e t s & e - b o o k r e a d e r s . C o n s u m e r R e p o r t s , 76 ( 9 ) , 4 3 - 47. C o n s u m e Re p o r t s ( 2 01 1 , J u n e ) . Po r t a b l e c o m p u te r s . C o n s u m e r Re p o r t s , 76 ( 6 ) , 3 4 - 4 0 . G a r t n e r Re s e a r c h . ( 2 01 1 , S e p te m b e r 2 2 ) . G a r t n e r s ay s A p p l e w i l l h av e a f r e e r u n i n t a b l e t m a r ke t h o l i d ay s e a s o n a s c o m p e t i t o r s c o n t i n u e to l a g . Re t r i e v e d f r o m h t t p : / / w w w. g a r t n e r. c o m / i t / p a g e . j s p ? i d = 1 8 0 0 51 4 M o to r o l a M o b i l i t y, I n c . ( 2 01 1 ) . M oto r o l a Xo o m . Re t r i e v e d f r o m h t t p : / / w w w. m o t o r o l a . c o m / C o n s u m e r s / U S - E N / C o n s u m e r - P r o d u c t - a n d S e r v i c e s / Ta b l e t s / c i . M O TO R O L A - XO O M - w i t h - W i F i - U S - E N . a l t N i e l s e n N e w s . ( 2 01 1 , M ay 5 ) . C o n n e c t e d d e v i c e s : H ow we u s e t a b l e t s i n t h e U . S . Re t r i e v e d f r o m h t t p : / / w w w. g a r t n e r. c o m / i t / p a g e . j s p ? i d = 1 8 0 0 51 4 S a m s u n g E l e c t r o n i c s C o . ( 2 01 1 ) . S a m s u n g G a l a x y Ta b . Re t r i e v e d f r o m h t t p : / / w w w. s a m s u n g . c o m / g l o b a l / m i c r o s i t e / g a l a x y t a b / 1 0 . 1 / i n d e x . h t m l S te e l e , C . ( 2 01 1 , Au g u s t 7 ) . H i s to r y o f t h e t a b l e t . Re t r i e v e d f r o m h t t p : / / w w w. p c m a g . c o m / s l i d e s h ow / s t o r y / 2 8 57 57 / h i s to r y - o f - t h e - t a b l e t /

CREDITS & THANKS: PART I

Susan Asselin, Professor & Dept. Chair, Teaching and Learning, Virginia Tech Rick Barrow, Project Associate, VA Assistive Technology System, Virginia Tech Ross Edmonds, Web Designer & Sof tware Manager, Univer sity Libraries, Virginia Tech Neal Henshaw, Classroom Manager, Univer sity Libraries, Virginia Tech Kevin Jarrett, Technology Facilitator, K -4 at Nor thfield Community School Lesley Moyo, Director for Librar y Research & Instructional Ser vices, Univer sity Libraries, Virginia Tech Stephen Rechtman, PC Hardware/Sof tware Suppor t Analyst, Univer sity Libraries, Virginia Tech John Stoneberg (and staf f), Librar y Director, L.E. Phillips Memorial Public Librar y Patrick Tomlin, Head, Ar t + Architecture Librar y, Virginia Tech