Empowering Users with Self-Service March 7, 2005

Todays Agenda

iExpenses iSupplier iAssets iReceivables

iExpense Overview

Oracle Internet Expenses: Overview

T & E expense management solution Submit and approve using a standard Web browser, mobile device or disconnected Using proxy and credit card download Expense reports automatically routed for management approval and AP processing via a configurable Workflow Partnership with 170 Systems for barcoding

Business Flow
Create Online (Use Browser)

Create Online (Mobile)

Workflow-based Approval Process

Create Invoice

Pay Invoice

Expense Report

Mgmt Approval

AP Approval
Electronic Payment

Create Disconnected (Use Spreadsheet)

Employees

Oracle Internet Expenses: Benefits

Reduced costs and time for expense report processing with improved business process Improved accuracy of information Increased employee productivity

Hudsons Bay Co. Results with OIE

Results

Transaction Savings Per Expense Report

Quicker employee reimb. Annual Savings

80% 80%

$200K

Based on a study by Shack & Tullock

Reduced Cost of Expense Reporting

Industry Avg. * Expense Report Processing$ 36.46 Transaction Cost
Days to Process 22 Oracle using OIE $ 2.50 5

Potential savings of over 90% per transaction

* American Express T&E Management Process Study

Mobile Wireless Access Access expense reports either from a mobile device or from your computer! Create, edit, and submit expense reports using a Web-enabled mobile device Approve or reject expense reports Review expense reports history View status and details of submitted expense reports

Mobile Device Interface

Business Process Improvements

iExpenses - Additional Details

iSupplier Overview

Oracle iSupplier Portal

Enables You To

Provide Closed-Loop Purchase Order Collaboration

Simplify Receiving and Payment Processes

Optimize Planning and Inventory

Efficiently Ramp and Maintain Suppliers

Provide Closed-Loop PO Collaboration

Instantly View and Process Purchase Orders

Your Company

Blanket Agreements Planned Releases

V.1

Suppliers

Standard Orders
Acknowledgments Change Requests

V.2

Revisions

Supplier Order Management

Complete Purchase Order & Agreements View

Supplier Agreements / Contracts

Track agreements & associated releases See price breaks & payment terms View attachments View Procurement Contracts structured terms & conditions Link to Oracle Sourcing RFQs/Auctions View all types of goods/services orders, including outside processing orders See header, line and shipment detail View attachments (designs, specs, etc.) Acknowledge orders

Purchase Orders

Download PDF copy

Audit Trail

Compare current PO vs. previous and original PO

Intuitive Zero Training User Interface Drive Supplier

Adoption
Supplier Access to Extended P2P Cycle

Finger Tip Access to Relevant Orders

Supplier Change Requests

Automate Order Exceptions Changes routed to buyer for approval

Supplier enters structured change requests

Price Quantity Delivery

Date Supplier Part Number Supplier Order Number Additional Changes

Supplier requests split shipments

Oracle iSupplier Portal

Enables You To

Provide Closed-Loop Purchase Order Collaboration

Simplify Receiving and Payment Processes Optimize Planning and Inventory Efficiently Ramp and Maintain Suppliers

Simplified Receiving & Payment Processes

Communicate Proactively with Suppliers

Your Company

Ship Notices Receipts Returns On-Time Performance Invoices Payments

Suppliers

Automated ASNs & Performance Loop Increase Shipment

Efficiency

Your Company

Shipment Notice

Supplier

iSupplier Portal

+
w/attachments

-- or -Bulk XLS upload

Benefits:
Expedited Shipping and Receiving Streamlined Payment Processing Instant Visibility

Benefits:
Shipment Visibility Inspection Status On-Time Delivery Performance Continuous Feedback

Capabilities:

Shipment Receipt

Ship Notice Creation with Optional Billing Information Include Lot, Serial and License Plate # Invoice Creation Trigger Payment through Evaluated Receipt Settlement

Supplier Online Invoicing

Lower Accounts Payables Cost

Match Invoice to PO +
Include Attachments

Avoid Invoice Holds Shrink Cycle Times

Input Freight, Miscellaneous and Tax Charges

Drop Shipment Customer Deliveries

Eliminate intermediate warehousing
Sales Order Key info automatically
Buying Company

Purchase Order copied onto PO

Your Customer Shipment Notice

Your Supplier

Invoice to buyer

Supplier ships direct to customer

Purchase Order details extracted from Sales Order and sent to supplier Supplier ASN routed to buyer Supplier ships goods directly to end-customer, invoice routed to buyer Simplified logistics, elimination of redundant warehousing activities

Receipt and Payment Status Views

Decrease Supplier Phone Calls

Receiving

View expected and overdue deliveries Monitor return and inspection results Monitor on-time delivery performance

Invoicing and Payment

View current and past invoices View payment status Check on-hold status and reason code

Oracle iSupplier Portal

Enables You To

Provide Closed-Loop Purchase Order Collaboration

Simplify Receiving and Payment Processes Optimize Planning and Inventory Efficiently Ramp and Maintain Suppliers

Share Plans and Requirements

Optimize Planning and Inventory

Your Company

Supplier Capacity Lead Times

Suppliers

Order Modifiers Quality

Shipment / Forecasts

On-Hand / VMI / Consigned

Supplier Maintained Item Attributes

Lower Inventory Requirements
Supplier Updates:

Supplier

Capacity & tolerance Lead time Order quantity

iSupplier Portal

Your Company (Warehouse)

Supplier Views:

On-hand inventory Plans & schedules

Your Company (Buyer)

Warehouse Stock Update:

Inventory levels

Approved Supplier List

Plans & schedules

Supplier-authorized updates to the ASL help generate an optimized plan

Improved plan visibility helps supplier evaluate current and future commitments Better visibility and plan helps prevent stock-outs and minimize excess inventory

Supplier Initiated Replenishments

Enable Vendor Managed Inventory

Your Company
VMI Agreement
Establish inventory policy

Supplier
VMI Agreement

Provide Inventory Visibility

Share on-hand and safety stock levels with suppliers

Check Inventory Status Ship items

Receive items

Transfer Replenishment Responsibility to Suppliers

Pay on receipt

Improve fulfillment cycle time Automate replenishment process

Supplier Owned Inventory

Enable Management of Consigned Inventory

Your Company
Consigned Inventory Agreement

Supplier
Consigned Inventory Agreement

Planning
Receive order PO / Release Receive to CI whs Ship items

Goods Retain Supplier Ownership Until Consumed by Buyer Supplier Views into Consigned Inventory

Check inventory

Goods consumed / transferred

On Hand Inventory Shipments Invoices / Advice Receipts

Receive Consumption Advice

Works With or Without VMI

Pay on use

Receive payment

Oracle iSupplier Portal

Enables You To

Provide Closed-Loop Purchase Order Collaboration

Simplify Receiving and Payment Processes Optimize Planning and Inventory Efficiently Ramp and Maintain Suppliers

Supplier Self-Service
Drive Down Costs of Supplier Management

Your Company

Vendor Self Registration Supplier User Registration Supplier Profile Details Address/Contact Info Banking Details Business Classifications

Suppliers

Vendor Registration
Gather Potential Vendors
Buying Company
Close

Registration page Buyer Admins

Receive notification & review request

Supplier Registration
Please enter the details for your company and then press Register to submit your request.

Register

Company Details
Enter the detail for your company and provide an address that is suitable for receiving tender documents. Once you have been approved, you will be able to add full details of your other company addresses. * Indicates Required Fields
* Company Name Taxpayer ID Tax Registration Number Dun & Bradstreet Number * Address Name Provide a suitable nickname for the address * Country * Address

* City/Town/Locality County State/Region Province * Postal Code Note

Include any additional details about the address (such as the type of address) that will be useful to the registration approver.

User Details
Enter user's personal information.
* Email Address Your email address will be your UserID for the system * First Name * Last Name * Phone Number Phone Extension

Register

+
+

Buyer Admin sets up additional user accounts

Approved vendor given access to Profile Management

Prospective vendor registers

Supplier Profile Management

Improve Accuracy of Supplier Master

Attachments

Supplier Locations

Banking Info

Contact Details

Buyer admin reviews and promotes to Purchasing and Payables systems

Business Classifications + Product & Service Details

OUx OUy OUz Updates applied to multiple Operating Units

Supplier updates profile details

Business and Commodity Classifications

Improve Reporting and Sourcing Processes

Updates routed to buyer for approval

Expose configurable list of classifications to supplier

Diversity

information Other business profile data Products & services

Gather info from supplier and approve

Banking Details
Ensure Prompt Remittance
Bank Branch
Account London

Buyer Admin

OUx OUy

Supplier
Paris
selects from existing or adds new to create bank accounts approves account details to Payables Assigns account to locations and flags primary

OUz

Provide Company Account Details

Changes Routed to Buyer for Review

Extend Your Supply Collaboration

Single Access Point for Plan, Negotiate and Procure

PLAN
Forecasts Capacity Exceptions Pegging Waterfall Analysis Vendor Managed Inventory

Procure - iSupplier Portal

Involve

suppliers in your procurement to pay processes

Plan - Collaborative Planning

Involve
RFI & RFQs Auctions Bidding Design Proposal

suppliers in your sophisticated planning processes

Negotiate Sourcing
Involve

SUPPLIERS

NEGOTIATE

suppliers in the electronic tendering processes

Seamless integration
Single Vendor Managed Inventory Orders ASNs Receipts Invoice Payments

view of products, suppliers, order modifiers, ASLs, sourcing rules, registration process

PROCURE

Oracle iSupplier Portal Solution

Provide Closed-Loop PO Collaboration Simplify Receiving and Payment Processes Optimize Planning and Inventory Efficiently Ramp and Maintain Suppliers

Self-service PO views, acknowledgments, change requests

Self-service ASN and invoice creation and inquiries

Supplier maintained item attributes, VMI and Consigned Inventory

Portal, XML & EDI communication, supplier self-services

iAssets Overview

Major Features

Advanced Asset Search Self-Service Asset Transfer Cost Center Manager Based Approval Management Hierarchy Based Approval Security features Notifications

iAssets - Additional Details

Advanced Asset Search

- A powerful search page to find assets by using configurable search criteria.
Query logic starts with, contains, ends with etc

27 Additional Criteria

Self-Service Asset Transfer

A Step by Step Self-Service transfer of assets between Locations, Employees and Expense Accounts. Integrated with Oracle Approvals Management and Oracle Workflow for approvals and notifications. How to set up this feature:

Setup Rules Setup Profile Option

IA: iAssets Rule Name

Setup Employees in HR Assign employees to FND Users

Setup Rules

Self-Service Asset Transfer Roles

Role Employee Approver iAssets Responsibility iAssets User iAssets User Functions (may vary based on setup) Query assets and create transfer requests Query assets, create transfer requests, approve & reject designated requests Run / Schedule Post Asset Transfer Requests Create and change setup options

Super User

iAssets Manager

System iAssets Setup Administrator Administrator

Self-Service Asset Transfer

Step 1 -Request Details

Step 2 - Releasing Details

Step 3 Receiving Details

Step 4 - Review and Submit

Submit

Post Transfers to Oracle Assets

Login as Oracle iAssets Manager and run the seeded concurrent program
Run Post Asset Transfer Requests

Self-Service Asset Transfer Dependencies and Interactions

Oracle Assets Oracle Approvals Manager Oracle Human Resources Oracle Workflow

iReceivables Overview

iReceivables Business Flow

Email Customer Notification SelfRegisters of Login Info

Log In

Choose a Customer/ Site

View Account Summary and Aging

Pay View and Print Invoice Approval Dispute View Account Details

Major Features

Online access to accounts and transactions View and Print Invoices Online aging Invoice dispute Automated credit memo workflow for disputes Online credit card payment Online electronic fund transfer (ACH) Payment scheduling Self-Service Registration

iReceivables - Additional Details

Oracle Product Dependencies

Oracle Application Framework OA Framework 5.7H Oracle Receivables Financials Family Pack D Oracle Trading Community Architecture Financials Family Pack D Oracle iPayment IBY 2340178 Oracle Workflow Workflow 2.6

Third Party Dependencies

Certified versions of Netscape Communicator and Microsoft Internet Explorer For the latest updates of browser support, please go to OAC Release Notes page: http://wwwapps.us.oracle.com/fwk/tutorials/releasenotes.ht ml

Self-Service User Registration

External customers can submit their own requests for a self-service user account to access iReceivables iReceivables validates external users via the challenge-response model User accounts are approved and then created via the User Creation Workflow Customers whose account requests are approved receive an email with a username and password for their user accounts

Released: 11i.OIR.D

Online Aging

External customers can view the same aging information on the home page as collectors see in Oracle Receivables. Customers can drill down to see the transaction details of each aging bucket. The deploying company can set up a display of different aging buckets for different external customers.

Released: 11i.OIR.D

Multiple Customer Access

External users can now access multiple customer accounts and customer sites with a single login An external user with access to multiple customers accounts, or multiple sites is able to search through those using either customer-related attributes or transaction numbers Users can drill down to the details of each of the account(s) they wish to see

Released: 11i.OIR.C

Customer Search

Internal users can search customers based on any customer data indexed in the Oracle database, e.g., name, phone number, zip code, etc. External user can search customers based on customer name. Both internal and external user can search customers based on transaction number, e.g., invoice number, sales order number, receipt number, etc. Multi-record display links to account summary and account details for any customer or customer bill-to site

Released: 11i.OIR.B

Home/Account Summary

Shows account balance, discount alerts, and workflow notifications Hides/shows aging information Provides a configurable section for the deploying company to present other information to external users such as News, FAQs, and Policies

Released: 11i.OIR.B

Account Details

Displays latest account activities including invoices, debit memos, commitments, credit memos, and payments. Web-style search on transactions using transaction numbers, amount, dates, PO number, etc. Advanced Search fine-tunes search criteria on date range, due-date range, and amount range.

Released: 11i.OIR.B

Interactive Invoice

Resembles printed invoice (what you see is what you get). Optimized for printing. Related transactions hyper-linked. Activities button links to adjustments, payments, credits, charges, and disputes applied to invoice. User can Pay or Dispute invoices; however, access to these functions can be controlled by function security.

Released: 11i.OIR.B

Pay A Bill

Users can pay an invoice by credit card or ACH (Automated Clearing House) payment User can select a previously saved credit card or bank account. User can make full or partial payment User can schedule a future date for ACH payment Integrates with Oracle iPayment for payment processing Also Integrates with Direct Debit in Oracle Receivables

Released: 11i.OIR.B

Payment and Credit Memo

Single record display of payments, credit memos, and on account credit memos formatted similarly to invoices Optimized for printing Related transactions hyper-linked Press the Activities button to see changes applied to credit memo

Released: 11i.OIR.B

Dispute A Bill

Step-by-step dispute process tailored for credit requester who has best information Pre-seeded yet configurable reason codes for dispute Requester can review and revise dispute information any time before submission

Released: 11i.OIR.B

Credit Memo Request

Generated upon completion of dispute-a-bill Can be queried later in Account Details Displays request number, dispute summary, requester info, and real-time status of the request approval Optimized for printing

Released: 11i.OIR.B

Credit Memo Workflow

Built with Oracle Workflow Forwards credit memo requests for approval based on management structure or defined approval limits Pre-configured approval process can be modified Credit memo creation routine creates credit memos for approved requests; otherwise notification is automatically sent to requester for denied requests

Released: 11i.OIR.B

End-to-End Security

Oracle Self-Service Applications provide end-to-end security: from the web browser to the web server through the firewall to the Oracle application server Communication between the Web browser and Web server is protected by Secure Sockets Layer (SSL) data encryption. Access to transaction data is restricted to registered users only and can to be limited to specific customer(s) according to your setup

Released: 11i.OIR.B