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Introduction
Many firms view effective management of logistics and supply chain activities as: Prerequisites to overall cost efficiency, and Keys to ensuring their ability to competitively price their products and services.1 Effective information management also can help ensure that a firm meets the logistics needs of its customers.
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Results from Annual Computer Sciences Corporation Study on Information Systems Management suggest that highest priorities are on customers, productivity, and performance. It is clear that Internet and E-commerce issues are both recognizable and critical. Top technology issues are reviewed in Tables 12-1 and 12-2.
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Figure 12-1
Figure 12-2
Figure 12-3
Bar coding Most commonly used automatic identification technology Consistency of this technology important factor in efficiency and effectiveness. Electronic Data Interchange (EDI) B2B, computer-to-computer exchange of business data in a structured, machineprocessable format. (Figure 12-8)
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Figure 12-8
Definition An interacting structure of people, equipment, and procedures that together make relevant information available to the logistics manager for the purposes of planning, implementation, and control.23 Examine Figure 12-9 on the next slide.
Figure 12-9
Chapter 12
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Planning System
Illustrated in Figure 12-10 Provides decision support for logistics managers Logistics functional databases --- Table 12- 4 Comprehensive relational database that contains the type of information needed to make effective decisions. Greatest use in the transportation, inventory, and product areas with warehousing and customer areas showing less progress.
Chapter 12
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Searches for best solution Replicates the logistics network Used for broader, non-optimum solutions
Simulation
Heuristic
Chapter 12
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Execution System
Examine Figure 12-11 Responsible for short-term, day-to-day functioning of the logistics system. Include technologies that help manage warehousing, transportation, international trade, and inventory. Many recent advances in technology and these advances will most likely continue to evolve and impact logistics management in the future.
Management of Business Logistics, 7th Ed. 13
Chapter 12
Chapter 12
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Chapter 12
Knowledge Management
To maximize the results of an environmental scan, the logistics manager needs to consult: Logistics area employees Channel partners Internal audit or external consultant Other internal logistics initiatives It is increasingly popular to dedicate a web site to hold information from the scan.
Management of Business Logistics, 7th Ed. 16
Chapter 12
Many logistics managers do not believe that reports communicate effectively. Communication occurs only if the message keys into the receivers values and responds directly to the needs of the recipient. Types of reports Planning reports Operating reports Control reports
Management of Business Logistics, 7th Ed. 17
Chapter 12